Autoplicity Bewertungen 1'577

I ordered a steering kit for my boat from them because their site indicated 2 day delivery, which I needed to finish my project on the weekend. The order was placed on a Tuesday, so I was expecting it on Thursday. The day I placed the order no tracking info was supplied. I called the next day asking about tracking info. The person, who was very polite, said the shipper will get the tracking info to me by the end of business day. Next day, still no info, called again, got same story. Called on Thursday, same story, called on Friday, was told the item has not been shipped. At that point I cancelled the order, they said it will take 24 hours to cancel, in the mean time they charged my credit card. Waiting for credit. I had to drive 2 1/2 hours to buy one from a dealer. Would not buy anything from them again.

worst ever in communication and customer service

My husband and I ordered a tent through their website where their live in stock inventory stated they had multiple in stock. We received shipping information but never received the item. We called Autiplicity and found out it had never actually shipped. The representative said they would send one out the same day. We waited a couple days and never received any shipping information. We then had to contact Autoplicity again to find out the part is now out of stock even though the live in-stock inventory shows 9 available on the website. We are now getting a refund and our honeymoon trip that we ordered this for is 5 days away. Our camping honeymoon trip was reliant on this tent and now we can't be sure to get another in time. The customer service was horrible, we spoke to management and representatives who could do nothing to actually help us resolve this problem. No one from Autoplicity ever reached out to let us know there was a problem with our order or that it was out of stock, all communication was started on our end. We are now days away and trying to find a way to order something in time and we will absolutely not use Autoplicity again.

I would recommend they get accurate stock photos for their parts and keep a true live inventory if they're going to offer that feature on their website. This was a huge let down.

Bought a rear interior OEM door handle for a GMC Savanna and it was 25% of what that part would cost me at the dealer and it shipped quick (that day) and it was received very quick (2 days later) even though I had it shipped ground. Great experience!

So far, so good!

Placed a order and never recieved.
Waiting for 2 weeks now. Paid for shipping and still no package.

Purchase steps for my Ford ranger would not fit my ranger return the items expected a full refund only received a partial refund do not buy from them they can’t be trusted

When I called in I specifically asked when this part would ship, I was told it would ship the same day. However it did not ship for 2 days. I wish i had been told that from the beginning. When i called in to ask questions everyone i spoke with was polite though, so their customer service is good. Please just be honest with your customers so our expectations are correct and we can plan accordingly!

Easy purchase. Order processed extremely quickly and shipped soon after. I definitely will be back after discovering the wide array of offerings. Definitely a hidden gem.

This website is very good easy to order without complications

Ordered 2 tires on Wednesday and they were delivered the next day! Great experience and will use Autoplicity again.

Super fast shipping! I ordered parts yesterday and received them today. Other parts places can take over a week to get parts. The part prices are very competitive and the free shipping with $50+ orders makes them the best deal.

This item is the best thing since sliced bread! Autoplicity made it simple and easy, and the communication was on point. The item shipped only a day after purchase!

Scam, complete fraud.

Fedex tracking number as proof
395205588269

Order placed July 27, 2020 a Fedex label was created to protect them and show they “did do something” and on August 25, 2020, I called and they still could and wouldn’t help and wanted to call me back after many attempts to get this issue answered.

Avoid! Report them!!!

Great pricing and fast service! Almost half price for the same thing that big department stores are selling. I’ll be back!

fast shipping. got what i need

I received these lawn tractor tires within the 48 hr shipping period I paid for. The tires and tubes look great, mounted well and performed as expected during first use. I had to pay a ship fee, but after much research, the low price ( half ) of the tires more than made up for ship cost. I chose 2 day air, $24. which was $4 cheaper than standard ground $28. go figure!

Helped with alternate supplier. Didn't have item I asked for in stock, but did have alternate supplier in stock. Thanks.