I originally self-published my book in…
I originally self-published my book in 2015, but having never done this before, I didn’t format it correctly and was not happy with the result, and I always wanted to get it corrected. I approached Authors Book Publishing with a view to re-publishing it. I went online and left my details, and someone promptly phoned me. The guy I spoke to was very helpful, friendly, and reassuring. He told me that what I wanted was completely doable.
I was then phoned by a manager, Emily Rose, but found there was a bit of a language barrier because I couldn’t understand her accent. I told her this, so then I was transferred to Stella Jones. When I spoke to her on the phone there was the same problem, so all correspondence thereafter was conducted by email. This was perfect as the emails were written in perfect English. Stella was polite, patient with me, and carried out my requests with professionalism. She was extremely attentive, and kept me updated every step of the way.
Initially I had my concerns because of a few bad reviews I’d read, but like anything, there will always be someone who isn’t 100% happy, but now, from my own experience, and seeing the result of my book, Ella’s Journey, again for sale on Amazon, in the format it was always intended to be, I am very happy. Although their service is very good value, I would advise that you should arrange your own copyright. They insist on this in order to complete the process. I was able to get this for £54, whereas if Authors Book Publishing had done this for me it was going to cost £600. This was my only bugbear, because other than that my experience with them was a positive one, and I would be happy to recommend them to anyone seeking to self-publish. They offer a proofreading and editing service too, but I did my own. They make sure that you are entirely happy with the end result before completion and publishing. It is definitely worth the money.
Antwort von Authors Book Publishing
Dear June Harwood Brown,
Thank you for taking the time to share such a detailed and thoughtful review of your experience with Authors Book Publishing. Your feedback means a great deal to our entire team.
We are truly honored that you trusted us to help re-publish Ella’s Journey and give your book the professional presentation it always deserved. Knowing that your book is now available on Amazon in the format you had originally envisioned is a wonderful achievement, and we are grateful to have been part of that journey.
We sincerely appreciate your honest feedback about every part of the process. We are glad to hear that Stella Jones provided you with patience, professionalism, and consistent support while ensuring your requests were handled carefully. We understand how important clear communication is, and we appreciate your understanding as we adapted to the communication method that worked best for you.
We also want to thank you for sharing the areas where your experience could have been better. Your feedback regarding the copyright process and communication challenges has been noted, and we are continuously working to improve our services. We will review these points with our team to make sure we provide a smoother experience for our authors and avoid similar issues in the future.
Our goal has always been to make the publishing journey as simple, transparent, and rewarding as possible. We truly appreciate your patience, trust, and willingness to share your experience so we can continue improving.
Thank you once again for choosing Authors Book Publishing and for recommending our services to other authors. We wish you continued success with Ella’s Journey and your future writing projects.
Warm regards,
Authors Book Publishing Team