10/10. The staff are great at explaining ever step to make sure you get exactly what youre looking for. Final result came even better than expected
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I can’t comment on the ring as I haven’t received it from delivery yet but the service was excellent. Trevor did an excellent job helping me choose the perfect ring and decide the best specifications... Mehr ansehen
Brilliant engagement ring for my now fiancé. Lovely staff, affordable and brilliant service. Very happy and would happily recommend. I'm thinking of getting our wedding rings from here too!
Unternehmen hat geantwortet
Bought engagement ring and me and my wife's wedding rings from here. Staff were really nice and welcoming, understood what we were after for our budget and we were both happy with the outcome.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Find Us When on the hunt for Nottingham jewellers, look no further than Austen & Blake. Boasting a wide range of engagement rings and diamond rings in Nottingham, you’ll be spoilt for choice in our intimate store. Find us in the Victoria Centre, the stylish shopping hub at the centre of the city. More than just diamond rings, our expert team is on hand to help you find the perfect piece of jewellery, including earrings, bracelets, and pendants, in a comfortable, no-pressure setting.
Kontaktinformationen
Unit 21, 178 Victoria Centre, NG1 3QH, Nottingham, Vereinigtes Königreich
- 07572 406911
4.8
Hervorragend
221 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Really happy with the purchase
Really happy with the purchase, all prices were transparent so you know what you are paying for. Shivarni was my lovely sales assistant took me through the process explaining every step clearly.
Would recommend
9. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Shivarni.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Kind Regards,
Austen and Blake Customer Service
Great experience!
I had a previously bad experience with another store so I was relieved to find that Austen & Blake had a huge selection of engagement rings where you could design your own. Shivarni was very helpful throughout the process and advised me on what to look for when explaining what I'd like. I am absolutely obsessed delighted with my engagement ring and would highly recommend friends and family to Austen & Blake.
7. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Shivarni.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Kind Regards,
Austen and Blake Customer Service
Shivarni was more than helpful in…
Shivarni was more than helpful in choosing a ring for my engagement.
An issue with sizing but this was rectified straight away with the team!
Can’t recommend enough!
6. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Shivarni.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Kind Regards,
Austen and Blake Customer Service
Exceptional service from start to finish.
From the moment I walked into the store until my third visit when I collected the ring, the service was outstanding. On my initial visit I was given lots of information, advised about costings, choices, etc and then given the courtesy of time to consider my purchase. This was followed by an email advising what I could do if I wished to proceed (no hard selling here). I went back in store, was advised further about my purchase and placed my order with a time frame given of approx. 4 weeks. Three weeks later I'm back and collecting the ring, greeted again by smiling faces, professionalism and exceptional service. Throughout those three weeks, the staff maintained contact and were always willing to answer any questions I had. I highly recommend a visit.
Oh one last thing, the quality of the ring... Stunning.
4. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Kind Regards,
Austen and Blake Customer Service
Good service and very helpful in…
Good service and very helpful in choosing suitable earrings
26. Mai 2024
Antwort von Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Kind Regards,
Austen and Blake Customer Service
From the start to the finish
From the start to the finish, it has been a hassle free experience. They were able to cater my every need and match my design to a T. The customer service I received was exceptional, with the designing, the planning and completing the purchase. They kept in contact via emails and phone calls to update me on the progress, also if there was any problems, which there wasn’t. The rings I received were beautiful to look at and will make me very happy to see it on my partners finger.
3. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Kind Regards,
Austen and Blake Customer Service
Lovely experience
The lady was very knowledgeable and helpful.
2. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Kind Regards,
Austen and Blake Customer Service
Purchased my wedding band here
Purchased my wedding band here, a bespoke ring. Service was brilliant with good communication. Can't recommend enough!
1. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Kind Regards,
Austen and Blake Customer Service
Wedding band viewing
I visited the store to view wedding bands and found the store/staff very helpful and fuss free. I found the perfect band after some advice and was very happy with the experience overall. Thanks so much!
30. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Kind Regards,
Austen and Blake Customer Service
Matt was fantastic- really helpful and knowledgeable
Matt was fantastic- really
25. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Matt.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Kind Regards,
Austen and Blake Customer Service
Super high quality service and highly…
Super high quality service and highly recommend here!
24. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Kind Regards,
Austen and Blake Customer Service
Thank You Shivarni
Extremely happy with customer service.
Shivarni was very helpful and made it a lovely experience for us both.
Thank you
22. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Shivarni.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Kind Regards,
Austen and Blake Customer Service
Excellent service and my fiance loves…
Excellent service and my fiance loves her ring! Kirsty and the rest of the team were brilliant.
17. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Kind Regards,
Austen and Blake Customer Service
The staff were really helpful and informative
The staff were really helpful and informative. They were happy to double check sizings & made sure we were happy with our choices. Our rings arrived in the expected time frame. Overall, service was above & beyond. Thank you for everything, especially Shivarni!
18. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Kind Regards,
Austen and Blake Customer Service
Shivarna was helpful.
15. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Kind Regards,
Austen and Blake Customer Service
Everybody I dealt with was incredibly…
Everybody I dealt with was incredibly professional and friendly and knew exactly what they were talking about.
I had a few special requirements and they were handled beautifully
15. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Kind Regards,
Austen and Blake Customer Service
Engagement Ring
Matt was brilliant, covered every base with care and integrity to make sure everything was what I wanted, the ring came as specified, would definitely use again.
29. April 2024
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Matt.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Kind Regards,
Austen and Blake Customer Service
Engagement Ring
I went to the Nottingham store to choose an engagement ring for my partner. I knew very little about rings and I wanted to make sure I got the right one. Kirsty was incredibly helpful and accommodating, she was able to answer all my questions and advise me on the best options. She kept me updated on the ring to make sure it arrived on time before I planned to propose. We are both very happy with the quality and design of the ring. I would highly recommend to others!
24. April 2024
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Kirsty.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Kind Regards,
Austen and Blake Customer Service
Amazing customer service
Amazing customer service, Matt from the Nottingham branch helped me to find the perfect diamond to fit the perfect ring. Customising for me was far better than buying a pre-made ring! I would highly recommend Austen & Blake to everyone, and I will be doing. Plus, she said yes!
25. April 2024
Antwort von Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Matt.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Kind Regards,
Austen and Blake Customer Service
Matthew provided excellent customer…
Matthew provided excellent customer service, as he was super helpful and guided me through the many options Austen & Blake have to offer. Over the moon with the purchased item too!
8. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Matthew.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Kind Regards,
Austen and Blake Customer Service
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.