Jon, Andy and Farid at Audio T in Cheltenham have been so helpful as I've upgraded my hifi system over the past couple of years. Their extensive experience in the trade and knowledge of which product... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I received useful advice which resulted in spending less than I initially planned. I bought a REL Tzero subwoofer which is compact, neat and does exactly what I need in my listening space. Delivery... Mehr ansehen
Unternehmen hat geantwortet
Excellent service from Dan at Audio T Reading. Listened carefully to my requirements and came up with a superb package. Even put up with my love of heavy metal for a useful listening session. Good fac... Mehr ansehen
Fabulous service from the great team at Audio T Reading. Helpful no nonsense advice in a friendly atmosphere with zero pressure to buy. Installation and after sales service is first class too.
Unternehmensdetails
- Hi-Fi-Shop
- auch in
- Anbieter von audiovisueller Technik
- Berater für audiovisuelle Medien
- Geschäft für Audiogeräte
- Heimkino-Installation
- Reparaturdienst für audiovisuelle Technik
Über Audio T
Vom Unternehmen geschrieben
Audio T - The UK's Oldest Independent Specialist Hi-Fi Retailer - EST. 1966
Audio T is the UK’s oldest independent specialist retailer of Hi-Fi and Home Cinema, with ten brick & mortar stores across England and Wales. Founded in 1966, we offer over 60 years' worth of experience and expertise. Run by four hands-on directors, and with our stores manned by passionate staff with a love of music and film, Audio T is the perfect Hi-Fi & Home Cinema shopping solution for enthusiasts looking for an honest and unbiased opinion.
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Music at Home About Us
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Audio T - Organisers of
The Bristol Hi-Fi Show
The UK's largest and longest running Hi-Fi & Home Cinema Trade Show.
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Our Price Promise
Best Kit. Best Prices
If you find a better price, be sure to contact us or visit your local store.
Kontaktinformationen
Vereinigtes Königreich
- info@audio-t.co.uk
- audiot.co.uk
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4.9
Hervorragend
2699 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very helpful advice as usual on…
Very helpful advice as usual on assessories for my maranz.
9. September 2026
Antwort von Audio T
Hi Rosalind, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cardiff store. We'll be sure to pass on your thanks to Nick, Kerrin & Matt. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Love my hi fi
Wouldn't go anywhere else for hifi and advice Dave and staff are brilliant.
9. September 2026
Antwort von Audio T
Hi Paul, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Manchester store. We'll be sure to pass on your thanks to Dave, Munir & Thomas. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Sub woofer
The staff in this branch always give you a100% of their attention and are so passionate about getting you the best sounding equipment
8. September 2026
Antwort von Audio T
Hi There, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Southampton store. We'll be sure to pass on your thanks to Wayne, Nick & Alan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Antwort von Audio T
Hi James, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our online store. We'll be sure to pass on your thanks to the team. Please don’t hesitate to get in touch if there’s anything else we can do to help in the future. All the best – Audio T
Set up a great listening session for…
Set up a great listening session for me. Excellent service, really helpful and knowledgeable
8. September 2026
Antwort von Audio T
Hi Simon, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Southampton store. We'll be sure to pass on your thanks to Wayne, Nick & Alan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
I’ve visited Audio T in Brighton a few…
I’ve visited Audio T in Brighton a few times over the years, but I couldn’t take to the atmosphere.
I shopped there in late August this year and was pleasantly surprised to meet new members of staff.
I was made to feel very welcome, nothing was a problem, I listened to various pieces of equipment that were available and eventually treated myself to an excellent pair of speakers that were recommended to me to listen to by Jake and Louis. I bought them and I now love Audio T’s friendly helpful and warm atmosphere in the lovely store.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Audio T
Hi There, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Brighton store. We'll be sure to pass on your thanks to Jake, Louis, James & Kevin. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
B&W 707 s3 - brilliant
Ex demo B&w 707 s3 speakers at a crazy price. They sound amazing. Uses Audio-t 25 years, can’t fault them
10. August 2026
Antwort von Audio T
Hi Owen, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Antwort von Audio T
Hi Roy, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
First class turntable service.
Excellent experience with Audio T. All the team were very helpful and friendly.
Dave serviced my Rega record player and it is now absolutely singing. I really am impressed with just how good it sounds. I cannot recommend a turntable service highly enough.
25. August 2026
Antwort von Audio T
Hi Simon, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Manchester store. We'll be sure to pass on your thanks to Dave, Munir & Thomas. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Great store with very knowledgeable and…
Great store with very knowledgeable and helpful people.
1. September 2026
Antwort von Audio T
Hi Ian, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swindon store. We'll be sure to pass on your thanks to Andy & Jon. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Satisfaction guaranteed at Audio T, Cardiff
The team at Audio T, Cardiff, continue to satisfy with excellent service, superb customer relations, and impartial knowledge based on experience
I called in advance to check that the items were in stock and they were, so I didn't waste a journey. These are a useful addition to my system. To Audio T's credit, and my shame, they willingly cleaned some records which were unplayable after thirty years of dirt in the groove, which now sound clear and lovely. Great service, great value
19. August 2026
Antwort von Audio T
Hi Will, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cardiff store. We'll be sure to pass on your thanks to Nick, Kerrin & Matt. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
A poor experience
I have been using Audi T at Portsmouth since the 1980’s (when it was Jeffries). Between twenty and twenty-five years ago I built my Linn/ Naim system with Audio T. It was rarely a smooth process, but I stuck with my ‘local’ dealer.
My current main system is now starting to flag and I intended to buy new amps and speakers. I contacted Audio T at Portsmouth to book an audition of three pre/power amp combinations plus speakers. I booked a week in advance and I was advised that the speakers were in, but the amplifiers would need to be transferred from other branches. Fair enough, there was enough time.
Yesterday, I travelled over from the Isle of Wight. On a map this looks straight forward, but for various reasons, this journey is trickier and more expensive than it should be.
On arrival at Southsea, I contacted the shop to let them know I was running a little late. The person I spoke to seemed surprised. I had to clarify what I wanted to listen to, only to be informed that the amplifiers were still at other shops.
I turned around and went home.
Clearly Audio T are doing so well that they can afford to throw away this potential custom. I will not be going back.
Originally a one star review. Brilliant response from Kevin at Audio T. Thanks very much.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Audio T
Hi Graham, Thank you for taking the time to leave this review. We are genuinely sorry.
After supporting Audio T Portsmouth for around four decades, you deserved far better than travelling from the Isle of Wight for a demonstration, only to discover that the equipment you expected to hear was not available. Whatever the misunderstanding surrounding the booking, we should have confirmed exactly what was ready before you began your journey. We didn’t, and we let you down.
We have taken this extremely seriously and escalated the matter to Director level. If you would be willing, please contact Kevin Starkie directly at kevin.starkie@audio-t.co.uk. He would appreciate the opportunity to speak with you, understand the situation fully and see what we can do to put things right.
An apology cannot give you back the time or cost of the wasted journey, but please accept our sincere apologies for how this was handled.
Brad Tyler
Head of Marketing - Audio T
brad.tyler@audio-t.co.uk
Great guys working there
Great guys working there. Very helpful and did a excellent fixing my vintage record player
26. August 2026
Antwort von Audio T
Hi Daniel, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Southampton store. We'll be sure to pass on your thanks to Wayne, Nick & Alan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
good impartial advice on the product…
good impartial advice on the product from long serving Audio T staff
1. August 2026
Antwort von Audio T
Hi Michael, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cardiff store. We'll be sure to pass on your thanks to Nick, Kerrin & Matt. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Staff are always very helpful and…
Staff are always very helpful and knowledgeable with a great range of products. Always use them for hi fi products
28. August 2026
Antwort von Audio T
Hi Cliff, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Brighton store. We'll be sure to pass on your thanks to Jake, Louis, James & Kevin. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Fantastic service as usual from Audio…
Fantastic service as usual from Audio T. I bought my first serious hifi from Maggie Oakman at the Enfield Audio T shop in about 1997.
25. August 2026
Antwort von Audio T
Hi Steve, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our online store. We'll be sure to pass on your thanks to the team. Please don’t hesitate to get in touch if there’s anything else we can do to help in the future. All the best – Audio T
I Went in there a few weeks ago for a…
I Went in to the Brighton store a few weeks ago for a bit of advice and help on buying a new system, but one of the guys was so rude and beyond patronising to me.
It honestly felt like the old “woofers and tweeters” sketch from not the nine o’clock news show.
Left the shop and spent £17 k with someone that was pleasant and wanted the business .
Truly the worst experience I’ve had in a shop for years.
20. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Audio T
Hi Simon,
Thank you for taking the time to leave a review. I’m genuinely sorry that your experience at our Brighton store left you feeling this way. Nobody visiting an Audio T store should be spoken to rudely, made to feel patronised or leave believing that we weren’t interested in their business.
The “woofers and tweeters” sketch from Not the Nine O’Clock News may have been funny when it first aired in 1980, but the attitude it portrayed is precisely the stereotype we work incredibly hard to dispel.
There is no single “correct” order in which somebody must build a Hi-Fi system. Our job is to listen to what the customer wants, discuss the available options respectfully and help them find the right system for them. Advice should never be delivered in a way that dismisses somebody’s views or makes them feel unwelcome.
We have now investigated your experience with the Brighton team, and I can assure you that your feedback has been taken seriously. Nobody enjoys having to complain, but it is vital that customers tell us when we have fallen short so that we can address it and improve.
We completely understand that we lost your business on this occasion and that an apology cannot undo what happened. However, if there is ever anything we can do to rectify the situation in the future, please don’t hesitate to contact me directly at marketing@audio-t.co.uk or speak with the Brighton store manager.
All the best,
Brad Tyler
Head of Marketing, Audio T
Very knowledgable about audio…
Very knowledgable about audio equipment,very good service and delivery. Excellent service.
28. August 2026
Antwort von Audio T
Hi Mark, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Southampton store. We'll be sure to pass on your thanks to Wayne, Nick & Alan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Take the guesswork out of the equation
Great experience once again. If you spend a little time with Jon and the team and explain your requirements, what you want to achieve, the environment your gear will live in and budget, they will help you make the right choice. If you’re not quite sure of what you want or what can be achieved with your space and budget, they will show you the art of the possible. Their decades of experience is invaluable to me.
29. August 2026
Antwort von Audio T
Hi There, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cheltenham store. We'll be sure to pass on your thanks to Jon, Farid & Andy. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Always helpful and knowledgeable.
Always helpful and knowledgeable.
Much prefer the human experience of the shop over the internet
29. August 2026
Antwort von Audio T
Hi Roger, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cardiff store. We'll be sure to pass on your thanks to Nick, Kerrin & Matt. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
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