What made experience great is the convenience of buying great products online, by far the best supplementaries shop there is. Only one thing I noticed, I couldn't find some other products that I us... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Good taste, price, delivery speed and quality product. But they swapped my cart on the final page, I never wanted a shaker I opted for the extra 250g gift which I didn't receive. Probably my fault for... Mehr ansehen
Courier company lost my order ... fair enough, it happens, but have been waiting over a month for a refund and am being continuously fobbed off by numerous people/bots when i enquire. Terrible ser... Mehr ansehen
Unternehmen hat geantwortet
I ordered few items along with protein brownies. I had issue with protein brownies but customer service team identified the issue and solved it as per my expectations. The only reason I have given 4 s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, Vereinigte Staaten
- au.myprotein.com
3.4
Akzeptabel
8275 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
No idea where the product is
3. Juni 2026
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Product was on sale
8. Juni 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Good protein bad delivery
Products are great and well packed but the delivery took a while and we ended up having to pick it up in a parcel locker. They sent an email that the delivery missed us on a day we were both at home.
30. Mai 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Excellent products, well priced delivered quickly, 10 / 10 every time !
I really like MyProtein's products ... the whey & casein both mix up into delicious shakes that have really helped me lose weight & control hunger. The supplements are good value, and the snack foods are yummy and well priced. I'm a fan of the clothing too, really good quality stuff very competitively priced. On top of all that they deliver quickly to boot ! I don't need to shop anywhere else for their great range of stuff.
29. März 2026
Antwort von Au Myprotein
Hello,
Thank you for taking the time to leave your review. We truly value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn’t be able to do this without your valuable feedback.
If you have any further questions or queries, please do not hesitate to contact us, as we will be more than happy to assist.
Kind regards,
Natalia
My order was never delivered
My order was never delivered. I requested it be delivered to a collection area - post office. They tried to deliver at 11pm at night. Never tried to deliver again
4. Juni 2026
Antwort von Au Myprotein
Hello Destiny,
We're sorry your order wasn't delivered as expected. We are looking into this delivery issue to prevent it from happening again.
A message has been sent to your account.
Kind regards,
Liam
Purchased on the 6/6 and paid express…
Purchased on the 6/6 and paid express delivery still hasn’t got my package.
Wrote to myprotein on instagram and got reply asking so much information before they can look where is my order although I provided my order number.
Very disappointed.
Definitely last time I purchase.
6. Juni 2026
Antwort von Au Myprotein
Hello Sam,
Thank you for leaving your review.
I am sorry to hear you have had an issue with the delivery of your order. I have investigated this and sent you a message to your online account.
Please log in to your account at your convenience to receive my message.
Regards,
Leah
Antwort von Au Myprotein
Hello,
Thank you for taking the time to leave your review. We truly value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn’t be able to do this without your valuable feedback.
If you have any further questions or queries, please do not hesitate to contact us, as we will be more than happy to assist.
Kind regards,
Natalia
Absolutely terrible customer service…
Absolutely terrible customer service send so many emails a day you don’t know where your own order is was honestly so dissapointed
30. Mai 2026
Antwort von Au Myprotein
Hello,
We are truly sorry to hear about your disappointing experience with our customer service and order tracking. We are actively working to improve our communication and processes.
A message has been sent to your account.
Kind regards,
Liam
Delivered very quickly and product is…
Delivered very quickly and product is exactly what I wanted- thank you ☺️
28. Mai 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Shipped so quickly
Shipped so quickly, I didn't realise it was shipping from overseas so took a little longer than normal but was worth it when it arrived.
28. Mai 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Please improve your shipping times
Please improve your shipping times. 12 days to deliver from Sydney to Melbourne is ridiculous.
I just ordered clothes from Next and arrived from UK in 5 days.
I have been a long time customer of myprotein, long before moving from UK in 2013. I would love to continue to be a customer, but given the dozens of brands available in store and online, Myprotein need to up their game.
4. Juni 2026
Antwort von Au Myprotein
Hi,
I appreciate you sharing your concerns about our shipping times. We understand your frustration with the delivery duration, especially as a loyal customer. We are actively working to improve our delivery efficiency and value your feedback.
I’ve just sent you a message. Please take a look when you have a moment.
Best Regards,
Natalia
Good product quality
4. Juni 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
My protein powder price increased from…
My protein powder price increased from $80 for two kilos to now $115 for two kilos. That is a $35 dollar increase which is completely un acceptable. I'm a loyal customer and seeing these price hikes is not fair on the customers.
3. Juni 2026
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
great arrival timing and overall great…
great arrival timing and overall great product. Easy to make!
27. Mai 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Bad delivery
Because I pay for 3 day delivery and somehow comes in 6 bloody days. I literally live in CBD Sydney.
3. Juni 2026
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
It wasn’t My Protein it was the…
It wasn’t My Protein it was the carriers you use to deliver the parcels. They say, we left it in a safe place and somewhere where you can find it and it was out in the rain between the front fence and hedge so couldn’t see it. Box is saturated.
3. Juni 2026
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Haven't received my refund
Haven't received my refund after a whole week of talking to customer service.
26. Mai 2026
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
The delivery was fast as always
The delivery was fast as always, and the products are great, hence why I keep coming back.
1. Juni 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Cheap and fast delivery and good…
Cheap and fast delivery and good quality clothing for the price
1. Juni 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
So funktioniert Trustpilot
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