I've received a response within the same day for every email I've sent - much better than some companies who leave you waiting days or weeks!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great response time, came out within 24 hours of my washing machine breaking down. Was fixed the same day, highly recommended
Customer service lady was really helpful, booked me in for a new washer next day
Washing machine problem. Call was answered efficiently. Very good and presenable engineer arrive and quickly assesed repair requirement. Parts were ordered and another very good engier of same standa... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Call was answered very promptly and…
Call was answered very promptly and always spoken in a polite and proffesional manner.
The service was extremely efficient
The service was extremely efficient, the customer services girls made me feel at ease when my machine broke down.
A worthwhile service
Staff were very helpful, ht eprocess worked as described, new machine arrived when promised. A good service.
They delt with my problem straight away…
They delt with my problem straight away cant fault them. When my machine couldent be fixed they replaced it with a new one
Thanks
Clogged up washing machine drawer
My washing machine drawer was clogged up and I couldnt use softeners. I booked a repair and was contacted within 24 hours. The contractor was very efficient, polite and professional.
I would have given 5 X but because I had to pay remainder of my monthly premiums for the year, I feel it isn't a true insurance policy. As I was told by Assure Guard, this is because this isn't insurance, it's 'cover'. Hmm . . .
Impressed
Very fast service, no quibbles and list of replacement options sent almost immediately. Delivery on time as promised.
Too Old to inspect
I reported a fault in my NEFF washer/drier on New Years Eve and was disappointed to be advised when I again telephoned on January 3 that it was deemed too old (8 years approx) for an engineer to call. I was offered a choice of three replacement models, non of which were of a similar standard.
Notwithstanding this contact with the customer service section was always polite informative and professional. All arrangements for the replacement were carried out according to plan although I did think the installation costs were excessive.
Washimg machine
I found the service excellent and a replacement was sent out within a few days.
A Superb Company
I would have no hesitation in recommending this company to my family and friends.
The experience I had was superb. The staff were so helpful and very polite. My problem was solved very quickly.
Washing machine problem.
Washing machine problem.
Call was answered efficiently. Very good and presenable engineer arrive and quickly assesed repair requirement. Parts were ordered and another very good engier of same standard arrive a day later with part, on time, and completed the repairand cleaned up. We were impressed with the attitude and empathy of both men.
Ive been very happy with the service…
Ive been very happy with the service Ive received from Assureguard. The engineer fixed my machine on the spot followed up with courtesy call to check all was still working. Great service and aftercare, really makes a difference.
Very happy
No queuing. Polite customer service. Engineer came to look at my machine just 2 days after my call and repaired it speedily.
Excellent service
I was extremely happy with the service I've received from Assureguard. Speedy fault detection and new machine received shortly thereafter without delay. Would recommend.
I experienced the engineer that…
I experienced the engineer that repaired my washing machine to be very punctual respective and courtesy. He diagnosed the problem with my washing machine quickly and repaired it immediately to a high standard.
I am very happy we the service provision that was provided by Assureguard and I am happy to recommend this provision to family and friends.
Well done guys........... No stress somebody came out and…
No stress somebody came out and assessed the machine as we thought unfortunately it was not practical to repair in this instance but good customer service.
The engineer who came out to the…
The engineer who came out to the washing machine was very knowledgeable and effective He also gave some good advice as to how I might prevent the problem re-occurring Very grateful for this Thank you
very fast & efficient
Very pleased
Very friendly service washing machine delivered on time great service
Good service
Good service, prompt resolution and new washing machine installed, all in 5 days.
Very good service
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








