Jamie was a pleasure to deal with from start to finish. We were working to a tight planning deadline on our Mill Lane site in Digbeth, and he handled everything quickly, clearly and professionally t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Jamie was a pleasure to deal with from start to finish. We were working to a tight planning deadline on our Mill Lane site in Digbeth, and he handled everything quickly, clearly and professionally t... Mehr ansehen
Unternehmen hat geantwortet
Found the company online advertising as "affordable surveys", to get bats survey done for the planning permission. Close to £700 paid, for 1st survey. It was a lot, but thought , needed, let's get... Mehr ansehen
Unternehmen hat geantwortet
Arbtech really pulled through for us. They far exceeded service levels we have experienced from any other service provider, ever! A special shout out to Katie Belbin who pulled out all the stops to pr... Mehr ansehen
Unternehmen hat geantwortet
Very straightforward process- from first phone call - we were given a very in depth explanation of what was required and also a run down of potential charges. The company responded promptly to any e m... Mehr ansehen
The UK’s leading Biodiversity, Bat and Tree Survey Experts - Bat Surveys, Tree Surveys, Ecological Consultants, Ecology Surveys for Planning Permission across the UK
Vom Unternehmen geschrieben

Unit 3, Well House Barns , CH10DH, Chester, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Merry was on time professional and really knew her stuff . Highly recommend
Quick response and quick turnaround. Annabel the specialist we dealt with was excellent, responsive and highly knowledgeable
The client signed up to a 4-6 week delivery of both a PEA and BNG report. It took over 4 months for both reports to be completed. Consultant didn't listen to comments or instructions, failed to understand that it was associated with an appeal process and the final report refers to the wrong policy basis. Given time delays to get an appeal in, the refusal to release draft reports before the client made payment resulted in insufficient time to get amendments done.
Will avoid using again.
Rather than ranting and raving about Arbtech, I will simply state our experience, and you can make your own judgement as to why I left a 1 star review.
1) We paid a premium for a fast report. Unfortunately our contact at Arbtech was ill (completely understandable) but the company had no one to take over, and therefore it was weeks late.
2) Arbtech eventually provided a report to our planning officer which, as part of the report said we must provide a "precautionary working method statement". Like most people we didn't know what this was, but unfortunately Arbtech also didn't seem to understand what they had requested, and were therefore unable to provide it. Surely you should only put things in your report if you understand what they are?
3) Whilst communicating with a member of staff at Arbtech about the issues we had faced, we were told "I only like bats, I do not like people". It was mildly threatening and this attitude permeated every aspect of the way they treat their customers.
4) When making what we considered to be completely legitimate complaints, we were told that we were being "threatening" and that Arbtech would no longer deal with us. This is obviously only my opinion, but from my perspective all our complaints were fair, and deserved to be at least listened to.
Anyway, I will leave you to make your own opinion as to whether this was reasonable behaviour for a company, and if you think it is worth working with them.

Antwort von Arbtech Consulting Ltd
Very professional and useful piece of work from Dean.
good reliable company. did what they said they would do. good communicators
Fast service, very professional and reliable service. Responded to an urgent matter and I would highly recommend.
Arrived when said and produced a productive assessment for us to use
Great service all round. Rapid turnaround and very good vale for money. My go to environmental consultant from now on. Thank you.
Good communication followed by a well put together survey with clear information and options.
Thank you!
I found the team very organised, communicated well what they were going to do. They were transparent with costings.
When I needed a rapid response they were very quick to assist.
All in all a fabulous experiance using these consultants.
Annabel explained the reasons why the assesment was required & was very knowledgeable in local conservation. She was very easy to talk to
A very professional company. They work with the customer to find solutions to both protect and augment wildlife whilst identifying strategies to permit a development to continue. We had several species of bats roosting in our house and also two maternity roosts. You read horror stories of not being allowed to undertake any work on your own property due to the presence of bats. This is not the case. Employ Arbtech Consulting and they will work with you to find a solution. Don't leave engaging the experts until the eleventh hour. Think ahead and any delays to planning applications can be largely avoided or minimised. Excellent company, who I would absolutely recommend.
Very prompt and professional service, clearly advised all the way through. Happy with the service.
Recommended by our architect for surveys on trees, ecology and bats to send in with planning application.
Good service, excellent communication and all received in good time.
Very helpful and knowledgeable throughout the process. The surveyor was very flexible. He was happy to changed the date for the site visit to accommodate my deadline.
A truly excellent, very professional and prompt service provided by Merry Anderson of Arbtech Consulting Limited in composing a very thorough and comprehensive Mitigation Plan and Method Statement. Thank you so much for all your help and very professional assistance.
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