Aqua Taps Limited Bewertungen 777

TrustScore 4.5 von 5

4.6

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Whilst the purchased Aqua Tap appears to be to a good standard. There appears to be a possible design fault as it has developed a fault where it does not pass sufficient hot water to allow my Worcest... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Got a 5 in 1 tap and chiller. Installation instructions were very clear and consistent. All the components seem to be high quality and I love the look of the tap. I had a few specific questions which... Mehr ansehen

Bewertet mit 5 von 5 Sternen

After many phone calls and frustration by lack of installer in the North of England ( would be a great asset for Aqua taps ) Sean couldn’t have been more helpful and patient in helping me get my tap... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Bought a shower kitchen tap at the ideal home show. Had it fitted with a new kitchen. Subscribed to the filter. Have changed it once it seems quite easy. Doesn't have an indicator to show when fil... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Küchenbedarf

Über Aqua Taps Limited

Vom Unternehmen geschrieben

AquaTaps is an established filtered tap company offering quality and affordable filtered boiling taps for your home and workplace.

The Aquatap is a great asset to your kitchen offering instant hot and filtered water at the turn of a button. Simple and safe to use with easy installation your Aqua tap will soon make a kettle redundant with no more cluttered work tops!

Aquataps offer great models to suit all kitchens and workplaces and will only use 17p worth of energy a day (0.75KW per 24hrs). In fact using an Aquatap will be the the best investment you make for your new kitchen. An Aquatap is indispensable for everything from making hot drinks , soups and speeding up boiling time.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

777 Bewertungen

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Antwortet meist innerhalb von 48 Std.

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Bewertet mit 5 von 5 Sternen

Got a 5 in 1 tap and chiller

Got a 5 in 1 tap and chiller. Installation instructions were very clear and consistent. All the components seem to be high quality and I love the look of the tap. I had a few specific questions which tested maybe the most impressive part of the experience: Customer service. Both before and after purchase. So far… a great experience all around!

13. März 2026
Bewertet mit 5 von 5 Sternen

Responsive Company with excellent product

Very prompt responses to all my queries + have had our Aqu Tap for 2 years now and absolutely love it !

16. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Aqua Taps Limited

Dear Susy, thank you for taking the time to leave us a review. We are glad to hear that 2 years on you are still enjoying your Aquatap! Thank you for your continued support and choosing Aquataps!

Bewertet mit 5 von 5 Sternen

Excellent after sales service from…

Excellent after sales service from Sean. Highly recommended. Thanks

17. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Aqua Taps Limited

Dear Jackie, thank you for taking the time to leave us a review, it is very much appreicated. We will certainly pass your comments on to Sean! Thank you for choosing Aquataps!

Bewertet mit 5 von 5 Sternen

Excellent customer service

After many phone calls and frustration by lack of installer in the North of England ( would be a great asset for Aqua taps )
Sean couldn’t have been more helpful and patient in helping me get my tap problem resolved, much appreciated 🙏🏼
Thanks

16. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Aqua Taps Limited

Dear Isabel, thank you for taking the time to leave us a review. We are pleased to hear that Sean was able to help you today. Thank you for choosing Aquataps!

Bewertet mit 4 von 5 Sternen

Only just installed tap as kitchengreat hot water tap from Aquataps…

Only just installed tap as kitchen wasn’t completed when we purchased it. So far very pleased. It takes up little room underneath the sink and works really well. Very stylish and well made so it looks lovely too. Pressure of normal hot and cold not as good as I would like but that may be due to feed rather than tap itself. Am no expert so I don’t know. All in all very happy.

16. April 2026
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Antwort von Aqua Taps Limited

Dear Stella, thank you for taking the time to leave us a review. Please can I ask you to call our technical team to see how they can help with your pressure. Aquateam

Bewertet mit 5 von 5 Sternen

Aquatap Ultra Plus with pull-out spray - install tip

We purchased the Aquatap Ultra Plus with pull-out spray, and overall we’re very pleased with the product.

The tap itself feels high quality, and installation was straightforward. I fitted it myself using the instructions and video provided, which were clear and easy to follow.

One tip if you choose the pull-out spray version: make sure you have enough space beneath the sink for the hose weight to move freely up and down—this ensures smooth operation of the pull-out function.

The day after installation, the boiling water and filtered water functions stopped working. However, after a call with Sean from the technical support team, the issue was quickly diagnosed and resolved. It turned out that the filter pin connection had become stuck after I refitted the filter, preventing water flow into the boiler.

Excellent support and a great product overall.

15. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Aqua Taps Limited

Dear Dan, thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with the new Aquatap Plus model. Thank you for choosing Aquataps and we will certainly pass your comments on to Sean

Bewertet mit 4 von 5 Sternen

Nice machine

Nice machine, but my wife has great difficulty in using the boil water tap as it is very hard to hold the button down and turn at the same time. Any easy suggestions ?

25. März 2026
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Antwort von Aqua Taps Limited

Dear Gordon. Thank you for taking the time to leave us a review. Please call our customer service team who may be able to recommend a different model to make it more easier for your wife to use. Aquateam

Bewertet mit 4 von 5 Sternen

Aqua Tap / Combination boiler compatibility?

Whilst the purchased Aqua Tap appears to be to a good standard. There appears to be a possible design fault as it has developed a fault where it does not pass sufficient hot water to allow my Worcester combination boiler to light up all the time. This is despite the boiler lighting every time a bathroom or shower room hot tap is opened. The boiler flow switch has been changed to eliminate this as a possible cause, it has made no difference to operation of Aqua Tap operation.
Filter ordering and delivery very good.

30. März 2026
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Antwort von Aqua Taps Limited

Dear Richard, thank you for taking the time to leave us a review. Please contact our customer service team who will see how they can help. Aquateam

Bewertet mit 5 von 5 Sternen

Very easy to fit,instructions…

Very easy to fit,instructions comprehensive &clear.Have mothballed kettle.Have used for three weeks and very happy,great product.

10. März 2026
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Antwort von Aqua Taps Limited

Dear John, thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with your new Aquatap. Thank you for choosing Aquataps

Bewertet mit 5 von 5 Sternen

I really like my new tap it’s very easy…

I really like my new tap it’s very easy use. Ordered the new pull out plus and extremely happy. Flo is great, and my tap looks great in my new kitchen. For information installation was so easy. Big tip just follow aquataps videos on how to install. So easy to install and managed to install the tap within an hour and half. Excellent quality and so easy to use. Not sure how we managed before without our new tap!

17. März 2026
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Antwort von Aqua Taps Limited

Dear Dennis. Thank you for taking the time to leasve us such a positive review and we are glad to hear that you took advantage of the installation videos. Thank you for choosing Aquataps we are always here to help!

Bewertet mit 5 von 5 Sternen

Changing details

I rang Sean as I didn't how to change all the contact details and the payment details to a new member of the family. Sean guided me through what to do on line and also sent a link to a helpful video of instructions.
Aquataps are excellent.

9. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Aqua Taps Limited

Dear Julie, thank you for taking the time to leave us a review. I am glad that Sean was able to help you and I will certainly pass your comments on. Thank you for choosing Aquataps

Bewertet mit 5 von 5 Sternen

Easy to order and subscribe

Easy to order and subscribe

26. März 2026
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Antwort von Aqua Taps Limited

Dear Richard, thank you for taking the time to leave us a review. We are glad to hear that you found the ordering and subscription easy. Thank you for choosing Aquataps!

Bewertet mit 5 von 5 Sternen

Perfection !

Not only stylish and contemporary products at a very, very reasonable price but the best customer service I have ever experienced. Laura and the team are exceptional. Professional, friendly, quick to reply and nothing was too much.
100% magnificent, I cannot recommend highly enough.
Thank you so much guys ❤️

7. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Aqua Taps Limited

Dear ALe. Thank you for such a positive review. Your comments regarding the product and the team are very much appreicated. Thank you for choosing Aquataps!

Bewertet mit 5 von 5 Sternen

Great after support

Great after support. The receptionist is so helpful.

31. März 2026
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Antwort von Aqua Taps Limited

Thank you for taking the time to leave us a review. Your comments are certainly appreciated. Thank you for choosing Aquataps!

Bewertet mit 5 von 5 Sternen

A very quick and helpful response to my…

A very quick and helpful response to my request for assistance. Above and beyond what I could expect.

2. März 2026
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Antwort von Aqua Taps Limited

Dear Peter, thank you for taking the time to leave us a review. We are pleased to hear that our customer service team were able to help you. Thank you for choosing Aquataps!

Bewertet mit 4 von 5 Sternen

Bought a shower kitchen tap at the…

Bought a shower kitchen tap at the ideal home show. Had it fitted with a new kitchen. Subscribed to the filter. Have changed it once it seems quite easy. Doesn't have an indicator to show when filter needs changing. Also the tap with the hose retains water. So if you use the boiling water function its always advisable to run cold water so that the next person doesn't get scolded with hot water. If I had known this when I bought the tap I probably would have bought the other option.

2. März 2026
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Antwort von Aqua Taps Limited

Dear Kams. thank you for taking the time to leave us a review. We would like to help you with your issue with the tap and ask for you to call our customer service team who will be able to make some recommendations to sort this out. Aquatap Team

Bewertet mit 5 von 5 Sternen

Great service from the after sales…

Great service from the after sales team, could not have been more helpful and determined to help us address out problem. Plus, the tap works great, really pleased with it.

30. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Aqua Taps Limited

Dear David. Thank you for taking the time to leave us a review. Your comments are certainly appreciated. Thank you for choosing Aquataps!

Bewertet mit 3 von 5 Sternen

The tap is great I bought 4 in one the…

The tap is great I bought 4 in one the boiling water is not sufficient hot enough for making tea or coffee would be better if was more hot the water flows less then a normal water would have been better if was much more pressure as you do washing it’s not enough

24. Februar 2026
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Antwort von Aqua Taps Limited

Dear Muhammed, we are sorry to hear that you are not happy with your tap. However it is very unsual that your water is not hot enough and your pressure is low. Please can you call our techinical department as soon as possible who will be able to help you with this. In the meantime I have also asked customer service to contact you. Aquataps

Bewertet mit 5 von 5 Sternen

love the tap,

love the tap,

24. Februar 2026
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Antwort von Aqua Taps Limited

Dear Joanne,
Thank you for taking the time to leave us a review. Your comments are certainly appreciated. Thank you for choosing Aquataps!

Bewertet mit 5 von 5 Sternen

AquaTaps is brilliant but Sean and Shireen are amazing

I've written the review for AquaTaps about 6 times,but I keep on losing it. Basically the tap is brilliant,but the customer service (shout out to Sean and Shireen!) is AA+. The look is sleek and beautiful (I have a black one). They made me feel as though I wasn't asking any silly questions like 'how do switch the unit on?' to 'when is my next filter due?'. I can't praise the tap unit enough. You can definitely taste the difference in drinking as well as cooking with the water. I used to buy bottles of water both plain and carbonated, but I can say I drink more water. I'd urge you to make a considered purchase and invest in your health. You won't regret it- I don't!

27. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Aqua Taps Limited

Thank you for leaving us such a positive review. We are so pleased to hear that our customer service team were able to help you and you are happy with your tap. Thank you again and thank you for choosing Aquataps!

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