On my most recent service appointment my technician called me the morning of my appointment and confirmed my service time so I'd be home for the appointment. Then he showed up one hour early (while I... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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On my most recent service appointment my technician called me the morning of my appointment and confirmed my service time so I'd be home for the appointment. Then he showed up one hour early (while I... Mehr ansehen
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We are so happy that we switched years ago to Aptive pest control. The technicians are so professional and knowledgeable and can answer any question you ask them. They have gone out of their way to en... Mehr ansehen
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I am very happy with Aptive. I had settled and lived with mice having free rein for a few years under your competitor. (They only gave me sticky paper for inside control.) You provided bait boxes and... Mehr ansehen
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Isaac was very friendly and polite. He told me exactly what he was planning to do, and then did it. I also asked him to focus on a couple of specific areas around the exterior of the house, which he... Mehr ansehen
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Vom Unternehmen geschrieben
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
2551 Eltham Ave, Ste F, 23513, Norfolk, VA, Vereinigte Staaten

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The serviceman was friendly and knowledgeable. He offered good suggestions for treatment, and concerns for our dogs.

Antwort von Aptive Pest Control - Virginia Beach
Nice and professional workers who apply the service

Antwort von Aptive Pest Control - Virginia Beach
Arrived as scheduled. Checked in so family dog could be kept inside. Announced when treatment was comlete

Antwort von Aptive Pest Control - Virginia Beach
I had sent them a message on issues I has and they didn't even take care of any of them. After the service I sent them another message about the team not taking care of what I had previously requested and they never even contacted me. They did however send me a notice that my treatments were going up $13 per service.

Antwort von Aptive Pest Control - Virginia Beach
The techs have been very friendly but the product is not working. Our yard is still swarming with mosquitos even after actively following all of the tips we have been given.

Antwort von Aptive Pest Control - Virginia Beach
Ignored both my no soliciting signs and knocked on my door. When I pointed out my signs the kid still kept trying to sell. Do not recommend because they are rude

Antwort von Aptive Pest Control - Virginia Beach
I have loved your company for over three years. Technicians have been pleasant, super helpful and going above and beyond with treatments. These past few months I have had a pest issue; not quite sure what type of bugs these are. This is part of the problem. Since this issue, I have had a 4 hour block time where the tech showed up an hour and a half past the 4 hours block...a second 4 hour block coming with one hour to spare. Same technician both times. Told that I may have termites, scheduled for a free termite inspection, which was cancelled by APTIVE 4 days prior. Was told I would contacted to reschedule and no callback. I had to call to get a new appointment. I am just shocked and very frustrated.
I hope we can get back to a better relationship as I have referred you to many....

Antwort von Aptive Pest Control - Virginia Beach
Each serviceman that comes is professional, provides instructions to what they’re doing and very polite. We’ve been very happy with Aptive and will continue to use them.

Antwort von Aptive Pest Control - Virginia Beach
What they do is good. We never have any bugs or other things in or around our house. But the customer service is awful. Trying to get their contact information is hard work to fine. And when they do come to your house half the time they don't tell you they're 30 minute window. And I have a lock gate to get in the back. So I would have to let them in, But if I have a simple errand to run and they don't give me a 30 minute window then they avoid doing the backyard. And now I have to waist another day for them to come back out.
And trying to get out of a contract with them it's basically paying for two payments from them. If I knew how difficult it was to work with them then I will definitely ended my contract a lot sooner.

Antwort von Aptive Pest Control - Virginia Beach

Antwort von Aptive Pest Control - Virginia Beach
Technician was very nice. Explained the service he was going to perform at my home, asked if we had any problem areas and addressed all concerns.

Antwort von Aptive Pest Control - Virginia Beach
Inspector was very knowledgeable and professional and did not

Antwort von Aptive Pest Control - Virginia Beach
Part of why we like you is because we can depend on getting it done right.

Antwort von Aptive Pest Control - Virginia Beach
I gave the tech a dead bug that shows up in the top part of our sunroom and he hasn't gotten back with me yet. Shows u how much the company cares about following up!

Antwort von Aptive Pest Control - Virginia Beach
I have generally been pleased with the Aptive representatives. Timing of schedules has not worked out for them to come into my house to treat the bugs, but the inside bug population is almost zero! This is a big improvement!
I’m usually not home when they arrive, but I do monitor my cameras. I am generally pleased with what I see as far as them treating the front and back of the house.

Antwort von Aptive Pest Control - Virginia Beach
Lloyd Thomas is my professional sprayer. He is compassionate about his job. He is very pleasant and answers my questions regarding pest control. He is very thorough when spraying the entire house. And he does an excellent job outdoors as well. I am so Thankful for him! I don’t want any other people to spray my house! Just Lloyd! He is the BEST! If I can’t have Lloyd, I will cancel Aptive all together!~~~T. M. Anderson

Antwort von Aptive Pest Control - Virginia Beach
Well, it’s 5pm and you still haven’t arrived at my house. I stayed home all day waiting. I haven’t received ANY communication from you about anything. But I did receive this request for a review. That seems odd since no service has been provided. Are you under the impression that someone came to my house? Or is this a generic email? And I need an ant treatment, both internal and external. Please don’t tell me you are on your way now. It’s after work hours and I have things to do.
I assume you will be calling to reschedule?

Antwort von Aptive Pest Control - Virginia Beach
I asked the Technician to replace 4 glue traps in my garage and 2 in my shed. He did not replace any glue traps at all.

Antwort von Aptive Pest Control - Virginia Beach
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