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Aptive Pest Control - Minneapolis Bewertungen 226

TrustScore 4.5 von 5

4.3

5251 W 73rd St, Ste C, 55439 Edina, MN, US


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundatio... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Aptiva Pest Control is a great company for all your pest control needs. They do a great job and the communication is always excellent. Anytime I have a question they get back to me right away. No bugs... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are. Today, again, I discovered in a telephone call, that Mosquitos are Not co... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had an Aptive appointment this past Tuesday, April 14th... Stephanie was exceptional! She really set a standard for pest treatment- Hope she's able to return for future appointments! We're ver... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Schädlingsbekämpfung

Über Aptive Pest Control - Minneapolis

Vom Unternehmen geschrieben

Welcome to Aptive Pest Control

Vom Unternehmen geschrieben

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Kontaktinformationen

  • 5251 W 73rd St, Ste C, 55439, Edina, MN, Vereinigte Staaten

  • 16515657997
Promotion box for Aptive Pest Control - Minneapolis

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Hervorragend

TrustScore 4.5 von 5

226 Bewertungen

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Bewertet mit 5 von 5 Sternen

Very thorough service of our home exterior. Excellent communications on day of your…

Excellent communications on day of your visit and notice prior to the day of service.

24. August 2025
Aptive Pest Control - Minneapolis-Logo

Antwort von Aptive Pest Control - Minneapolis

Hi Mike,

Thank you for sharing your feedback! We’re glad to hear that our communication before and during your service visit met your expectations. At Aptive, we take pride in keeping our customers informed every step of the way while delivering thorough and effective pest control, and it’s wonderful to know our efforts are appreciated.

-Jasmine

Bewertet mit 5 von 5 Sternen

The Experts in Pest Control

The company has well trained technicians who are courteous, attentive to detail, informative, & competent!

23. August 2025
Aptive Pest Control - Minneapolis-Logo

Antwort von Aptive Pest Control - Minneapolis

Hi Donald,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional have demonstrated courtesy, attentiveness, and competence. At Aptive, we take pride in training our team to provide thorough, informative, and professional service, and it’s wonderful to know that our efforts are making a positive impact on your experience.

-Jasmine

Bewertet mit 5 von 5 Sternen

Service techs always respectful and…

Service techs always respectful and informative

23. August 2025
Aptive Pest Control - Minneapolis-Logo

Antwort von Aptive Pest Control - Minneapolis

Hi Terry,

Thank you for sharing your feedback! We’re glad to hear that our service professionals are consistently respectful and informative. At Aptive, we take pride in providing professional, thorough, and helpful service, and it’s wonderful to know our team’s approach is appreciated.

-Jasmine

Bewertet mit 1 von 5 Sternen

I have cobwebs all over the outside of…

I have cobwebs all over the outside of the house. I thought your services prevented those insects from doing that

14. August 2025
Aptive Pest Control - Minneapolis-Logo

Antwort von Aptive Pest Control - Minneapolis

Hi Kathleen,

Thank you for sharing your feedback. We understand how frustrating it can be to see cobwebs on your home, even after treatment. While our services are designed to reduce pest activity and prevent future issues, spiders and webs can still appear, especially in outdoor areas. At Aptive, we strive to provide thorough and effective pest control, and we’d be happy to schedule a follow-up visit to address any areas of concern and ensure your home is better protected. Please don’t hesitate to reach out to us at socialmedia@goaptive.com so we can assist you directly. We truly appreciate you being part of the Aptive neighborhood and look forward to helping you enjoy a comfortable home.

-Jasmine

Bewertet mit 5 von 5 Sternen

Great Service

Always let me know when they are coming out well a head of time. Communicate well what service are performed. They even send pictures and videos so you know what they did.

19. August 2025
Aptive Pest Control - Minneapolis-Logo

Antwort von Aptive Pest Control - Minneapolis

Hi Josh,

Thank you for sharing your feedback! We’re so glad to hear that our team keeps you informed, communicates clearly about the services performed, and provides photos and videos to show the work completed. At Aptive, we take pride in providing transparent, thorough, and attentive service so our customers can feel confident in the protection we provide. We truly appreciate having you in the Aptive neighborhood and look forward to continuing to keep your home safe.

-Jasmine

Bewertet mit 2 von 5 Sternen

Not repelling wasps.

Whatever you use to treat for insects is not keeping the wasps away they just keep trying to rebuild their nest I've had to spray it myself with a spray from walmart. My wife and stepchild are allergic.

14. August 2025
Aptive Pest Control - Minneapolis-Logo

Antwort von Aptive Pest Control - Minneapolis

Hi Douglas,

Thank you for sharing your experience with us. I’m very sorry to hear that the wasp issue persists and that you’ve had to handle it yourself, especially given the serious allergy concerns for your wife and stepchild. That is understandably stressful, and it’s not the level of protection we aim to provide at Aptive.

I would love the opportunity to personally review your account and coordinate with our service team to ensure a more effective approach is taken to manage the wasps. Our goal at Aptive is to protect your home and the safety of your family, and I want to make sure we provide the right solutions to address this situation.

Please reach out to me directly at socialmedia@goaptive.com so we can discuss next steps and schedule a follow-up to properly manage the wasp activity. We truly appreciate your feedback and the chance to improve your experience.

-Jasmine

Bewertet mit 5 von 5 Sternen

Great service

Great service, listened and adjusted to what concerns were being addressed and always easy to work with

14. August 2025
Aptive Pest Control - Minneapolis-Logo

Antwort von Aptive Pest Control - Minneapolis

Hi John,

Thank you for sharing your experience! We’re delighted to hear that our team listened to your concerns, adjusted the service to meet your needs, and made the process easy for you. At Aptive, we take pride in providing personalized, reliable pest control and excellent customer service. We truly appreciate your business and look forward to continuing to serve you.

-Jasmine

Bewertet mit 3 von 5 Sternen

I emphasized spiders were a big issue…

I emphasized spiders were a big issue this season. When the reps were almost finished, I needed to go out and advise them they missed some spots that I mentioned on the pretreatment meeting with them. I then had to go around and review the work and ask them to do more.

13. August 2025
Aptive Pest Control - Minneapolis-Logo

Antwort von Aptive Pest Control - Minneapolis

Hi Anthony,

Thank you for sharing your experience with us. We’re sorry to hear that your concerns about spiders weren’t fully addressed during your recent service. At Aptive, we want you to feel confident that your home is thoroughly protected, and you should never feel like you have to oversee the work yourself.

We’d like the chance to review your account and make sure every area of concern is properly treated moving forward. Please reach out to us at socialmedia@goaptive.com or let us know the best way to connect, so we can ensure your next service meets the high standard you deserve.

Thank you for being part of the Aptive neighborhood. Your feedback helps us improve and provide the best service possible.

-Jasmine

Bewertet mit 5 von 5 Sternen

On time service and able to schedule…

On time service and able to schedule either AM or PM service times.
Professional employee - Anna.

6. August 2025
Aptive Pest Control - Minneapolis-Logo

Antwort von Aptive Pest Control - Minneapolis

Hi Ward and Anna,

We’re so glad to hear that our team has been on time and flexible with scheduling! It’s wonderful to know that our service professional provided professional service and made your experience a positive one. At Aptive, we take pride in offering reliable, convenient, and attentive service to every customer.

Thank you for being part of the Aptive neighborhood and trusting us to keep your home protected!

-Jasmine

Bewertet mit 3 von 5 Sternen

Representative was great, verdict out on product

Work done was terrific. Representative notified us their arrival time and was prompt. Listened to what we had to say and was mindful applying products inside and out.
I am wondering about product effectiveness. We are seeing more bug activity throughout yard and in the home than we had with our last company we were using. Also, online support and inquiry is a four day wait as company is “experiencing high call volume”. That seems a bit long. I have not called and that may be faster service response.

5. August 2025
Aptive Pest Control - Minneapolis-Logo

Antwort von Aptive Pest Control - Minneapolis

Hi Tim,

Thank you for sharing your feedback. I’m glad to hear that our service professional was prompt, communicative, and attentive during your visit. I completely understand your concern about continued pest activity and the importance of seeing results from our treatments.

We’d like to review your account and make sure your treatment plan is optimized to address the pests in your home and yard. For a quicker response than online support, you can also call us directly. Please reach out to us at socialmedia@goaptive.com with your service address so we can take a closer look and work on a solution. We truly appreciate you being part of the Aptive neighborhood and giving us the opportunity to make this right.

-Jasmine

Bewertet mit 5 von 5 Sternen

Thank you

Quality work!

31. Juli 2025
Aptive Pest Control - Minneapolis-Logo

Antwort von Aptive Pest Control - Minneapolis

Hi Amy,

We’re so sorry to hear about this experience. At Aptive, we know how valuable your time is, and it’s unacceptable for you to rearrange your morning only for no one to show and no communication to follow. This isn’t the standard of service we hold ourselves to, and we want to make it right.

I’d like to personally review your account to see what went wrong and get your service back on track as quickly as possible. Please reach out to us at socialmedia@goaptive.com with your service address so we can take care of this promptly.

-Jasmine

Bewertet mit 5 von 5 Sternen

Haven't seen any mice in the…

Haven't seen any mice in the garage(alive or dead), ants coming in where they normally would and less wasps.

2. August 2025
Aptive Pest Control - Minneapolis-Logo

Antwort von Aptive Pest Control - Minneapolis

Hi Douglas,

Thank you for sharing your experience! We’re thrilled to hear that you’ve noticed fewer mice, ants, and wasps around your home. At Aptive, we take pride in providing effective pest control solutions, and it’s wonderful to know our services are making a difference for your property.

We truly appreciate you choosing Aptive to protect your home, and we’re always here if you need any assistance or have questions about your pest control services.

-Jasmine

Bewertet mit 3 von 5 Sternen

Friendly staff, unclear results

The employees have always been very friendly, but we are not seeing the actual results yet. It is unclear when we will start seeing the results we are looking for.

5. August 2025
Aptive Pest Control - Minneapolis-Logo

Antwort von Aptive Pest Control - Minneapolis

Hi Erika,

Thank you for sharing your feedback. We’re glad to hear our team has been friendly, but we’re concerned you haven’t seen the results you expected. At Aptive, you should always feel confident that your service is on track.

Please reach out to us at socialmedia@goaptive.com so we can review your treatments and ensure your plan is delivering the results you’re looking for. We appreciate you being part of the Aptive neighborhood and giving us the chance to make this right.

-Jasmine

Bewertet mit 3 von 5 Sternen

Out of control voles

I switched to Aptive because the sales person told me my yard would be treated for voles. Since switching to Aptive, the voles have taken over the front of my yard

5. August 2025
Aptive Pest Control - Minneapolis-Logo

Antwort von Aptive Pest Control - Minneapolis

Hi Gerald,

Thank you for sharing your experience with us. I understand how frustrating it is to make the switch to Aptive with the expectation of resolving a vole issue, only to see the problem worsen in your yard. This isn’t the outcome we aim to deliver, and I’d like the chance to review your account and work on a more targeted approach to address the activity. Please reach out to us at socialmedia@goaptive.com so we can arrange a follow-up and get a service professional out to help protect your yard. We value you as part of the Aptive neighborhood and want to make this right.

-Jasmine

Bewertet mit 4 von 5 Sternen

Active is very responsive when I call…

Active is very responsive when I call and do a good job of explaining what pest control services they have completed.
I wish they were more proactive in rodent control. I seem to have to remind them about filing bait stations. Also, the service cost has increased by about 40% over the last few years. It is getting pretty expensive.

3. August 2025
Aptive Pest Control - Minneapolis-Logo

Antwort von Aptive Pest Control - Minneapolis

Hi Joe,

Thank you for taking the time to share your feedback. We’re glad to hear that our team has been responsive and thorough in explaining the services provided. I understand your concerns about rodent control and having to remind us about bait stations. That’s definitely not the experience we want you to have. I will make sure to share this with our Operations team so we can improve our proactivity moving forward. Regarding pricing, we strive to balance quality service with fair costs, but I appreciate how important value is to you. If you’d like, please reach out to us at socialmedia@goaptive.com so we can review your account and discuss options that best fit your needs. We truly value you as part of the Aptive neighborhood and want to continue earning your trust.

-Jasmine

Bewertet mit 5 von 5 Sternen

They Ask.

They are very good. They always check in when they arrive and ask if there is anything theyneed to focus on this treatment.
I like that

25. Juli 2025
Aptive Pest Control - Minneapolis-Logo

Antwort von Aptive Pest Control - Minneapolis

Hi Barb,

Thank you for your kind words! We’re glad to hear our team consistently checks in and makes sure to focus on the areas most important to you. At Aptive, personalized and attentive service is something we truly value. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Bewertet mit 1 von 5 Sternen

Your service is too expensive for what…

Your service is too expensive for what a person receives. Wish I hadn’t switched to your company and as soon as my contract is up I will be dropping you!

25. Juli 2025
Aptive Pest Control - Minneapolis-Logo

Antwort von Aptive Pest Control - Minneapolis

Hi Sandra,

Thank you for sharing your honest feedback with us. I understand how frustrating it feels when you’re not seeing the value you expected from your service. At Aptive, our goal is to deliver thorough, effective treatments and a level of care that makes your investment worthwhile, and I’m sorry to hear that hasn’t been your experience so far. I’d like the chance to review your account, address your concerns, and see if we can turn things around before your contract ends. Please reach out to us at socialmedia@goaptive.com so we can work toward earning back your confidence in Aptive.

-Jasmine

Bewertet mit 5 von 5 Sternen

Service Rep Evaluation

Service Rep was attentive, understood his product line and was attentive to our needs. Very professional individual!

23. Juli 2025
Aptive Pest Control - Minneapolis-Logo

Antwort von Aptive Pest Control - Minneapolis

Hi Kevin,

Thank you for sharing your experience. We’re so glad to hear that your service professional took the time to listen, understand your needs, and apply their product knowledge to deliver the best results. Professionalism and attentiveness are qualities we value highly at Aptive, and it’s wonderful to know they came through in your visit. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and expertise.

-Jasmine

Bewertet mit 2 von 5 Sternen

I have already asked for a call back to…

I have already asked for a call back to discuss what concerns I had about my service. I have yet to receive a call. 651-295-1437

24. Juli 2025
Aptive Pest Control - Minneapolis-Logo

Antwort von Aptive Pest Control - Minneapolis

Hi Michele,

Thank you for bringing this to our attention. We're truly sorry you've had to wait after requesting a call—your concerns deserve a prompt response, and it’s disappointing to hear that we haven’t followed through as we should have. That’s not the experience we want any member of the Aptive family to have.

We’d really like to make things right and ensure your concerns are fully addressed. At your convenience, please email us at socialmedia@goaptive.com with your service address and preferred time to contact you so we can prioritize a follow-up right away.

Your time matters, and we appreciate your patience as we work to earn back your trust.

-Jasmine

Bewertet mit 1 von 5 Sternen

BUYER BEWARE

BUYER BEWARE! I Signed up for this service. Was more than displeased. Within the first month this company failed to perform the service they promised. Customer service was terrible as well. Tried to cancel service, then they offer me a discount rate and promised to get someone out. After 3 times of them standing me up. I finally just canceled. Then they charged me 199 dollars for canceling service. Service they failed to perform. I explained my experience to them. They said they had no record of my previous interactions. I sent them text message and email screenshots as proof. They didnt care. They just wanted that 199 dollars. I believe this company is an absolute scam and probably screw a lot of people this way. I read reviews after the fact. Every negative thing people had said they experienced. I also experienced. What they did in my opinion is criminal. They basically stole my money, instead of actually providing the service they promised.

21. Juli 2025
Bewertung ohne vorherige Einladung
Aptive Pest Control - Minneapolis-Logo

Antwort von Aptive Pest Control - Minneapolis

Hi Brad,

Thank you for taking the time to share your experience with Aptive. I'm truly sorry to hear how frustrating and disappointing this has been for you. What you’ve described—missed appointments, difficulty canceling, and feeling unheard—is not how we aim to operate, and I completely understand why you’re upset.

At Aptive, we take feedback like yours seriously because it highlights where we need to improve. I’m especially concerned about the communication breakdowns and the confusion around your cancellation and charges. You should never have to fight to be heard or to receive the service you were promised.

We’d really appreciate the opportunity to take a closer look into your account, review the documentation you’ve provided, and make this right. Please reach out to us directly at socialmedia@goaptive.com so we can fully understand what happened and work toward a resolution.

Thank you again for your honest review. We’re committed to learning from this and doing better.

-Jasmine

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