The technician did a great job and I rate him the highest. However the company as a whole, I was not satified with. After scheduling an appt by phone and receiving email confirmations, they didn... Mehr ansehen
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Das sagen Bewerter
Technician was prompt and polite and courteous. He listened to my concerns related to my pest issue and was able to complete the treatments in a timely manner.
Unternehmen hat geantwortet
The technician was friendly, professional and very thorough in cleaning out the pest nests under the eaves and on the patio. He addressed all my concerns to my satisfaction.
All of the technicians that have visited us have been very courteous, considerate and friendly. It gives us confidence to have them in our home and the techs are always able to answer our questions.
Unternehmen hat geantwortet
Unternehmensdetails
Welcome to Aptive Pest Control
Vom Unternehmen geschrieben
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Kontaktinformationen
2030 G Ave, Ste 1100, 75074, Plano, TX, Vereinigte Staaten
- 14699330849
We overthink pests so you don't have to.
4.4
Hervorragend
253 Bewertungen
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Aptiv Pest Control broke their contract
In the past, I had a pest control with a Plano company for several years and never had any problem.
I had Aptiv pest control from the beginning of March 2025 through the end of July 2025. I explained the problems I had (German Cockroaches). The technician explained the best way to combat German cockroaches was to treat every two weeks. I paid for the premium service. Technicians never came every two weeks. The next time a technician came was one month later (April). He sprayed the outside of the house. When I asked him to treat the inside of the house, he replied he didn't have time. I asked for some glue boards. He replied he didn't have any. He then left. The next time an Aptiv technician came inside my house was two months after the initial treatment. In July, I went downstairs in the morning. When I turned on the lights, I found a swarm of insects covering the range and kitchen counter. It was disgusting. It made my skin crawl. This was after two treatments inside the house by Aptiv technicians. My insect problem only got worse while I was under Aptiv's contract. I was under the impression they would control the insect problem. From that point forward , I decided to treat for insects myself. I have refused any more appointments from them. The service they provided was really worthless. I don't even want free visits from them. Aptiv charged me a $199 termination fee without my permission. I feel like I am the victim of extortion. A customer shouldn't have to pay for a service a business does not provide.
28. August 2025
Bewertung ohne vorherige Einladung
Antwort von Aptive Pest Control - Dallas
Hi Joseph,
Thank you for sharing your detailed experience with Aptive. I’m sorry to hear how frustrating this has been, especially given the severity of a German cockroach issue. Consistent and thorough service is critical, and it’s clear we didn’t meet the plan outlined by our service professional.
Your feedback about missed appointments, limited interior service, and lack of materials like glue boards is very concerning. This is not the level of service Aptive strives to deliver, and I’d like the chance to review your account and the termination fee you mentioned.
Please reach out to us at socialmedia@goaptive.com with your service address so I can personally look into what happened and work to make things right. Even if you’ve chosen to handle the issue yourself, your experience matters to us and helps us improve.
-Jasmine
Very thorough.
12. August 2025
Antwort von Aptive Pest Control - Dallas
Hi Ben,
Thank you for sharing your feedback! We’re glad to hear that you found our service thorough. At Aptive, we take pride in providing detailed, effective pest protection for every home in our neighborhood. We truly appreciate having you in the Aptive neighborhood and look forward to continuing to keep your home safe from pests.
-Jasmine
This place is such a scam
This place is such a scam. They came around door to door selling their services. My husband signed up for quarterly service. He questioned the sales guy about service being quarterly and the contract stated monthly.
Sales person stated they would handle discrepancy at the office.
They came out and provided service and started billing monthly. Husband called to advise of the agreement to quarterly and they stated they would have to increase the price to quarterly pricing. Which he agreed to l. They AGAIN BILLED MONTLY for 3 months at the same time AT THE HIGHER QUARTERLY PRICE!
DO NOT DO BUSINESS WITH THIS COMPANY. We have reported them to our bank for fraudulent charges as well as to BBB!
18. August 2025
Bewertung ohne vorherige Einladung
Antwort von Aptive Pest Control - Dallas
Hi Robin,
We’re very sorry to hear about this billing confusion and how frustrating it has been for you and your husband. What you’ve described is not the level of clarity and service we aim to provide at Aptive. A mix-up between service frequency and pricing should never have happened, and it’s understandable why this would feel unfair.
Please reach out to us at socialmedia@goaptive.com so we can review your account right away and make sure any incorrect charges are resolved.
Thank you for sharing your experience. Feedback like yours is important to us because it helps us identify where we’ve fallen short and take steps to make things right.
-Jasmine
Antwort von Aptive Pest Control - Dallas
Hi Dale,
Thank you for sharing your feedback! We’re thrilled to hear that George did an awesome job. At Aptive, we strive to provide knowledgeable, friendly, and effective service with every visit, and it’s wonderful to know our team made a positive impression.
We truly appreciate you choosing Aptive and look forward to continuing to protect your home.
-Jasmine
Technicians are always friendly and…
Technicians are always friendly and efficient. Like that they let you know they are on their way.
7. August 2025
Antwort von Aptive Pest Control - Dallas
Hi David,
Thank you for sharing your feedback! We’re glad to hear that our technicians have been friendly, efficient, and proactive in keeping you informed. At Aptive, we take pride in providing reliable service with clear communication, and it’s wonderful to know that came through during your visits. We truly appreciate your business and look forward to continuing to serve you.
-Jasmine
We really like Aptive
We really like Aptive. The technicians have always been professional and knowledgeable.
Every once in a while, they miss something, but will quickly reschedule to come back and take care of it.
13. August 2025
Antwort von Aptive Pest Control - Dallas
Hi Merrill,
Thank you for sharing your experience and kind words. We’re thrilled to hear that our service professionals have been professional and knowledgeable. While we strive for perfection, we know that occasionally something may be missed, and we’re glad our team has been able to quickly return and make it right.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to keep your home protected. Your feedback helps us continue providing the best service possible.
-Jasmine
Nathan gave a 5 Star service!
Nathan gave a 5 Star service!! Very professional, and will work with you to make sure your pets are safe before he sprays. Dallas Tx
8. August 2025
Antwort von Aptive Pest Control - Dallas
Hi Ashli,
Thank you for sharing your experience! We’re thrilled to hear that Nathan provided 5-star service and took the time to ensure your pets were safe before spraying. At Aptive, we pride ourselves on delivering professional, attentive service while keeping your home and loved ones protected.
We truly appreciate you choosing Aptive, and we’re always here if you need any assistance or have questions about your pest control services.
-Jasmine
They listen to your problem and…
They listen to your problem and together work it out, they dont just brush it off
7. August 2025
Antwort von Aptive Pest Control - Dallas
Hi Averil,
Thank you for sharing your experience with Aptive! We’re thrilled to hear our team took the time to listen and work with you to address your concerns. Providing attentive, personalized service is exactly what we strive for, and we’re grateful to have you as part of the Aptive neighborhood.
-Jasmine
Always great!
23. Juli 2025
Antwort von Aptive Pest Control - Dallas
Hi Stan and Pam,
Thank you so much for the kind words! We’re thrilled to hear that you’ve consistently had a great experience. Providing reliable, top-quality service is what we strive for at Aptive, and we’re grateful to have you as part of the Aptive family.
-Jasmine
I have been with Aptive for several…
I have been with Aptive for several years now and I've never been disapointed in the quality of service. This is a quality based company and has quality service personnel!! Each service technition has been profesional in every way during each visit and always checks to make sure that they've done a great job before leaving. This kind of quality is always pressent. I've had several other pest control companies in the past but none of them come close to matching the quality of Aptive!! My recommendation is simple, Stay this way!!! You're not a "Numbers" company, Your're a "Quality" company!!! That's a BIG diferance.
15. Juli 2025
Antwort von Aptive Pest Control - Dallas
Hi Ken,
Wow, thank you so much for such a thoughtful and detailed review! It means a lot to hear that you’ve experienced consistent, high-quality service from our team over the years. At Aptive, we truly believe in putting quality over quantity, and knowing that this dedication shines through in every visit is incredibly rewarding.
Your recommendation and support motivate us to keep delivering the best possible service—not just as a company, but as a team that genuinely cares about every home and customer. We’re grateful to have you as a part of the Aptive family and look forward to continuing to protect your home with the same level of care and professionalism.
Thank you again for your trust and loyalty!
-Jasmine
Antwort von Aptive Pest Control - Dallas
Hi Jill,
Thank you for your kind words! We’re happy to hear that our service professionals are both polite and thorough in their work. At Aptive, providing respectful and effective service is our top priority, and it’s great to know that’s your experience. We appreciate you being a valued member of the Aptive family!
-Jasmine
Antwort von Aptive Pest Control - Dallas
Hi Jamie,
Thank you for sharing your experience! We’re glad to hear that our service professional took care of everything while you were out of town. Providing reliable, thorough service—even when you’re not home—is exactly what we strive for at Aptive.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and consistency.
-Jasmine
It's the tech serving you're yard
It's the tech serving you're yard.
Nick or Kyle service us. They do a great job. They address all your concerns
19. Juli 2025
Antwort von Aptive Pest Control - Dallas
Hi Lonnie,
Thank you for taking the time to share your experience! We’re so glad to hear that Nick and Kyle have been consistently addressing your concerns and doing a great job caring for your yard. Our team at Aptive takes pride in providing attentive, reliable service, and we truly appreciate you being part of the Aptive family. We look forward to continuing to protect your home with the same dedication.
-Jasmine
Technician was very professional and…
Technician was very professional and knowledgeable.
12. Juli 2025
Antwort von Aptive Pest Control - Dallas
Hi Vicki,
Thank you for your kind words! We’re glad to hear our service professional demonstrated professionalism and expertise—that’s the level of service we’re proud to provide at Aptive. We appreciate you trusting us to protect your home and look forward to continuing to deliver the care you expect.
-Jasmine
Great people to work with!
Great people to work with! They always ask what my needs are, then they take care of it!!! Great company! Techs are always friendly!!
9. Juli 2025
Antwort von Aptive Pest Control - Dallas
Hi Marilyn,
Thank you so much for the kind words! It’s wonderful to hear that our team consistently listens to your needs and delivers on them—we believe that great service starts with genuine care and clear communication. At Aptive, we’re proud to have such friendly, dedicated service professionals representing us, and we're so glad that their efforts have made a positive impression. We truly appreciate you being a part of the Aptive family!
-Jasmine
The tech came inside the in house (1st…
The tech came inside the in house (1st time ever) and treated flying moth in pantry ask if any other concerns . Place in both bathrooms and kitchen roach bait. Then went outside to that the yard. I really liked the idea of him coming in the house to treat.
3. Juli 2025
Antwort von Aptive Pest Control - Dallas
Hi Cindy,
Thank you for sharing your experience! We’re glad to hear that our service professional took the extra step to treat inside your home and address your concerns thoroughly. At Aptive, we believe in personalized care that targets pests wherever they’re found, so it’s great to know this approach made a difference for you. We appreciate your trust and look forward to continuing to protect your home inside and out!
-Jasmine
DO NOT USE THIS COMPANY!
This company is trash! They no showed 2 times and I couldn’t get ahold of a human. Now they’re saying I owe them $199
3. Juli 2025
Antwort von Aptive Pest Control - Dallas
Hi Jeff,
We’re very sorry to hear about your experience, and we understand how frustrating missed appointments and difficulty reaching us can be. This is not the level of service we strive to provide at Aptive. We want to review your account in detail to understand what happened and work toward a fair resolution. Please reach out to us at socialmedia@goaptive.com with your service address so we can assist you directly. We appreciate your feedback and the opportunity to make this right.
-Jasmine
It’s a good pest control company!
The service professionals who come out to maintenance your home are very nice and helpful. They always check to see if I have any concern before and after treatment.
2. Juli 2025
Antwort von Aptive Pest Control - Dallas
Hi Deon,
Thank you so much for your kind words! At Aptive, we truly believe that caring, attentive service makes all the difference, so it’s wonderful to hear our service professionals are consistently checking in with you before and after treatments. Your satisfaction and comfort are our top priorities, and we’re grateful to have you as part of the Aptive family. Please don’t hesitate to reach out if you ever need anything—we’re here to help!
-Jasmine
Antwort von Aptive Pest Control - Dallas
Hi Michael,
Thank you for sharing your experience! We’re happy to hear that your Aptive service professional was both friendly and professional—that’s exactly the level of care we aim to provide every time. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.
-Jasmine
Antwort von Aptive Pest Control - Dallas
Hi Maria,
Thank you for taking the time to share your experience! We’re thrilled to hear that you found our team professional and effective. At Aptive, we strive to deliver top-quality service that truly makes a difference for our customers. If you ever have questions or need anything else, please don’t hesitate to reach out. We appreciate you being part of the Aptive community!
-Jasmine
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