The technician did a great job and I rate him the highest. However the company as a whole, I was not satified with. After scheduling an appt by phone and receiving email confirmations, they didn... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Technician was prompt and polite and courteous. He listened to my concerns related to my pest issue and was able to complete the treatments in a timely manner.
Unternehmen hat geantwortet
The technician was friendly, professional and very thorough in cleaning out the pest nests under the eaves and on the patio. He addressed all my concerns to my satisfaction.
All of the technicians that have visited us have been very courteous, considerate and friendly. It gives us confidence to have them in our home and the techs are always able to answer our questions.
Unternehmen hat geantwortet
Unternehmensdetails
Welcome to Aptive Pest Control
Vom Unternehmen geschrieben
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Kontaktinformationen
2030 G Ave, Ste 1100, 75074, Plano, TX, Vereinigte Staaten
- 14699330849
We overthink pests so you don't have to.
4.5
Hervorragend
252 Bewertungen
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The technician did not notify me that…
The technician did not notify me that he was there when he arrived. He sprayed with my dogs outside. Normally they knock and I close the dog's door.
He failed to check the rodent traps which is the main reason I hired this company.
This is the third time they have cancelled their visit. I have attempted to contact someone but they make it truly difficult to do so.
I would like to cancel my service.
20. November 2025
Antwort von Aptive Pest Control - Dallas
Hi there,
Thank you for taking the time to share this with us. I can see why you’d be upset, especially when your dogs were outside and the visit didn’t follow the communication steps you normally expect. On top of that, missing the rodent trap checks and having multiple cancellations isn’t the kind of experience we want anyone in the Aptive neighborhood to deal with. You’ve been more than patient, and I truly appreciate you bringing all of this to our attention.
I’d really like the chance to turn this around for you. If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can review your account, address the concerns with your recent service, and make sure your rodent issues are handled properly during a time frame that works for you. And if you still prefer to move forward with canceling, we’ll help take care of that too.
Thanks again for being a part of Aptive. We’re here to make sure you’re supported, and we appreciate the opportunity to make this right.
-Jasmine
Looking to do a Great Job!
I loved that the technician introduced himself when he was on his way to my home. When he arrived, we talked about some problem areas, and he explained what he was going to do. He took some pictures and send me a recap of what he had done.
11. November 2025
Antwort von Aptive Pest Control - Dallas
Hi Vivian,
We’re so glad to hear that our service professional made a great impression and provided thorough communication throughout the visit! At Aptive, we take pride in making sure every customer feels informed and confident in the work we do to keep their home comfortable and protected. Thank you for choosing Aptive and being a valued part of our neighborhood, we look forward to continuing to serve you.
-Jasmine
Fast Service
In the past month, I have called Aptiva twice due to urgent needs. Both times, they have been there the next day treating the problem. Now that is exceptional service!!
8. November 2025
Antwort von Aptive Pest Control - Dallas
Hi Aurelia,
Thank you so much for sharing your experience! We’re thrilled to hear that our team was able to respond quickly to your urgent needs and provide next-day service. At Aptive, we strive to deliver fast, effective, and reliable service, and it’s wonderful to know that this made a difference for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Your feedback motivates us to continue providing exceptional service to all our neighbors.
-Jasmine
The technician showed up on time
The technician showed up on time, listened as asked him to check certain areas which he did. He explained what he was going to do and completed the job.
15. November 2025
Antwort von Aptive Pest Control - Dallas
Hi Don,
Thank you for taking the time to share your experience! We’re glad to hear that your service professional arrived on time, listened to your concerns, and thoroughly completed the job while keeping you informed throughout the process.
At Aptive, we strive to provide attentive, knowledgeable, and reliable service for all our neighbors, and it’s wonderful to know that was reflected in your visit. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Aptive Pest Control Company Great service
Great service, very effective, Aptive is a great pest control company.
13. November 2025
Antwort von Aptive Pest Control - Dallas
Hi Bobby,
Thank you for taking the time to share your experience! We’re thrilled to hear that you’ve found our service effective and that you feel confident in Aptive’s work. Providing reliable, high-quality pest control and ensuring our customers feel cared for is at the heart of what we do.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home!
-Jasmine
Antwort von Aptive Pest Control - Dallas
Hi Matt,
Thank you for your kind words! We’re glad we could provide the service you needed. At Aptive, we take pride in delivering reliable and effective pest control solutions, and we truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Excellent Service
The service was excellent. The tech was very professional and knowledgeable. The job was completed the work with no problems. Communicated with me before and after the job was job done.
8. November 2025
Antwort von Aptive Pest Control - Dallas
Hi Patrick,
Thank you for taking the time to share your experience! We’re thrilled to hear that your service was excellent and that our service professional was professional, knowledgeable, and communicative throughout the process. At Aptive, we strive to provide thorough, reliable, and transparent pest control, and it’s wonderful to know our team delivered that for you.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide dependable service for your home.
-Jasmine
Damon the tech did a professional job…
Damon the tech did a professional job at my house and customer service was excellent
8. November 2025
Antwort von Aptive Pest Control - Dallas
Hi Michael,
Thank you for taking the time to share your experience! We’re delighted to hear that Damon provided such professional service and that our team’s customer care made a positive impression. At Aptive, we take pride in going beyond standard pest control to ensure every visit is thorough, reliable, and tailored to your home’s needs.
We’re grateful to have you as part of the Aptive neighborhood and look forward to continuing to keep your home protected with the same level of care.
-Jasmine
Would not fill our rat traps after doing so for years
We have had rat traps for years now. Yesterday, we were told they couldn’t be filled because we’re just on a basic plan. After paying $92 every time they come out + termite control, whatever that costs. Now I am considering changing pest control companies. I feel we have been duped.
8. November 2025
Antwort von Aptive Pest Control - Dallas
Hi Terri,
Thank you for taking the time to share your experience. I’m very sorry to hear about the confusion regarding your rat traps and the concerns with your plan. At Aptive, we strive to provide clear information about our services and plans, and it’s clear we fell short in communicating what is included in your current plan.
We take feedback like yours seriously and would like the opportunity to review your account and discuss how we can better meet your needs. Please reach out to us directly at socialmedia@goaptive.com so we can address your concerns and ensure you’re receiving the value and service you expect from Aptive.
We value every customer and their trust, and we are committed to providing professional, reliable pest control solutions.
-Jasmine
mosquito service doesn't work
We signed up for the mosquito treatment, but it didn't seem to work. When we tried to cancel, they charged us a cancellation fee, even after my attempts to explain.
3. Juni 2025
Antwort von Aptive Pest Control - Dallas
Hi Larry,
Thank you for sharing your experience. I’m really sorry to hear that the mosquito treatments didn’t meet your expectations and that you ran into frustration when trying to cancel. That’s not the experience we want any of our customers to have. At Aptive, we want to make sure every service and interaction leaves you feeling confident and cared for.
Please reach out to us directly at socialmedia@goaptive.com with your service address so we can review your account and work with you to find the best way to make things right.
Thank you for being part of the Aptive community and for giving us the opportunity to improve.
-Jasmine
I still have THE BUGS.
Your tech was OK, but i still have the bugs that invaded my pantry, only they are all over the place
5. November 2025
Antwort von Aptive Pest Control - Dallas
Hi Ann,
Thank you for sharing your experience. I’m sorry to hear that the bugs in your pantry are still causing issues. At Aptive, we want every customer to feel confident that their pest concerns are fully addressed, and it’s clear we haven’t met that standard for you yet.
Please reach out to us directly at socialmedia@goaptive.com with your service address so we can review your account and work with you to develop a plan to resolve this problem completely. We truly appreciate you being part of the Aptive community and giving us the opportunity to make this right.
-Jasmine
Unfortunately I have not noticed a…
Unfortunately I have not noticed a difference in pest control with this company. We continue to have mosquito, ants and mice problems. Just this past 2 weeks I have seen 4 mice outside. Fortunately one was deed due to natural causes of either a neighbors cat or a bobcat. The service guys have been nice and responsive.
23. Oktober 2025
Antwort von Aptive Pest Control - Dallas
Hi Chris,
Thank you for sharing your experience. I’m glad to hear our service professionals have been nice and responsive, but I’m sorry that you’re still experiencing issues with mosquitoes, ants, and mice. At Aptive, we aim to provide effective, long-term pest control solutions, and it’s clear we haven’t yet fully addressed your concerns.
I’d like to review your account and service history to ensure the treatments and strategies we’re using are the best fit for your property. Please reach out to us directly at socialmedia@goaptive.com with your service address so we can take a closer look and work toward a solution that provides the results you expect. We appreciate you being part of the Aptive community and giving us the opportunity to improve your experience.
-Jasmine
APTIVE does not listen and misses scheduled appointments
Everytime and every single service APTIVE either misses the scheduled appointment and I have to call and reschedule .
Every single time APTIVE fails to target the hard to reach spaces for a 2 storey home.
Every single time I have to get a reservice done cause APTIVE will not listen to customer requests.
Every single call I clearly mention to please send someone who can reach higher areas for a 2 storey home and please send the 30ft extension pole to get rid of the wasps nests. TERRIBLE service . They just wont listen.
31. Oktober 2025
Antwort von Aptive Pest Control - Dallas
Hi Nisha,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re very sorry to hear about the repeated challenges with your service appointments and that your specific requests have not been fully met. This is not the level of care and attention we strive to provide, and we completely understand how frustrating this must be for you.
We would like the opportunity to review your account and make sure your concerns are addressed properly. Please reach out to our team so we can coordinate the right service for your home, ensure the correct equipment is brought, and make sure any hard-to-reach areas are fully treated. Your satisfaction and a protected home are our top priorities, and we want to ensure your next experience reflects the quality and care Aptive is known for.
-Jasmine
Antwort von Aptive Pest Control - Dallas
Hi John,
Thank you for sharing your feedback! We’re glad to hear that our team was courteous, timely, and thorough during your visit. At Aptive, we take pride in providing service that is attentive, professional, and tailored to each home’s needs.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected.
-Jasmine
First the service guy came at the end…
First the service guy came at the end of the day & he was in rush and was asking what is the issue. When its a regular service the person should review and do service to entire place when we requested we want both indoor & out door treatment.
28. Oktober 2025
Antwort von Aptive Pest Control - Dallas
Hi Aliza,
Thank you for sharing your feedback with us. We’re sorry to hear that your recent service felt rushed, that’s not the experience we want for our customers. Every Aptive service should include a thorough review of your property and the treatments you’ve requested, both inside and out. We truly appreciate you bringing this to our attention so we can make sure our service professionals take the time needed at every visit. We’d love the chance to make this right and ensure your next treatment meets Aptive’s full-quality standard. Please reach out to us at socialmedia@goaptive.com so we can arrange a follow-up that fits your needs.
Thank you for being a part of the Aptive neighborhood!
-Jasmine
Technician sprayed our neighbor's house…
Technician sprayed our neighbor's house instead of ours. Fortunately I was able to recall him after he sent pictures.
24. September 2025
Antwort von Aptive Pest Control - Dallas
Hi Amanda,
Thank you for sharing your experience. We sincerely apologize for the mix-up with your service. At Aptive, we take accuracy and thoroughness very seriously, and it’s clear we fell short in this instance.
We’re glad you were able to reach the service professional and get things corrected, and we appreciate your patience. Your feedback is important and helps us reinforce our processes so that every home receives the proper care and attention.
-Jasmine
Antwort von Aptive Pest Control - Dallas
Hi Joni,
We’re glad to hear that our communication and team have met your expectations! At Aptive, we take pride in keeping our customers informed while providing thorough and effective pest control. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to serve you.
-Jasmine
They forgot our order 20 times
The company talked us into adding outdoor traps to our service. They then forgot to bring them and said they would bring them the next day. They never brought them but billed us for it for 6 months. I called over a dozen times and they would always say they forgot, were out, or would just not show up. I spent 3 hours 1 day on the phone explaining the situation over and over the. Getting transferred to someone new only with the same result of them showing up 3 times that day without the traps.
10. Oktober 2025
Antwort von Aptive Pest Control - Dallas
Hi Beau,
Thank you for taking the time to share your experience. I understand how frustrating it must have been to deal with repeated delays and billing issues after being promised outdoor traps. That’s not the level of service we aim to provide at Aptive, and I truly appreciate your patience through it all.
I’d like to personally review your account to make sure the billing is corrected and that your service includes everything you signed up for. If needed, please contact us at socialmedia@goaptive.com so we can resolve this issue as quickly as possible.
We value you as part of the Aptive neighborhood and want to ensure you receive the quality of care you deserve.
-Jasmine
I have asked them to treat the red ants…
I have asked them to treat the red ants in my yard. After the first treatment I waited a month to call back to say the ants are still bad. Since they came back and treated again the ants are still terrible. I paid $160.00 for no results. I’m going to find another company!!
4. Oktober 2025
Antwort von Aptive Pest Control - Dallas
Hi Madelyn,
Thanks for sharing your feedback. I understand how frustrating it must be to still see red ants after multiple treatments. That’s not the kind of results we aim for at Aptive. We want to make sure your pest concerns are fully resolved and would be glad to review your account to get this issue taken care of. If needed, please reach out to us at socialmedia@goaptive.com so we can schedule a reservice and ensure the right treatment plan is in place. We appreciate you giving Aptive the chance to protect your home and would love the opportunity to make this right.
-Jasmine
My technician is great
My technician is great
He contacts me to let me know he's on his way. He takes pictures of all areas he has treated. He knows my concernd.
4. Oktober 2025
Antwort von Aptive Pest Control - Dallas
Hi Deborah,
Thank you for taking the time to share your feedback! We’re thrilled to hear that your service professional has been attentive, communicative, and knowledgeable about your concerns. At Aptive, we take pride in providing service that is not only effective but also professional and personalized to each customer’s needs.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
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