Usually on arrival they ask if there are any particular insect issues I have been experiencing, so that they can address them first. They then inform me, by text, of what they are treating my home for... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Last service did damage to my property with no response from tech after two request Opened report on 800 number with commitment to hear back in 24-48 hours and at 72 called them back still with no... Mehr ansehen
Unternehmen hat geantwortet
Derick Avila is professional, bright, loves his job, Aptive, life, and is a wonderful person and representative for you. From texting me of his arrival, doing each task by the book, making me feel g... Mehr ansehen
Unternehmen hat geantwortet
Derrick sent a text to inform me of his estimated arrival time and he arrived on time. He was friendly, listened to what I said and did a great job with the treatment.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Aptive Pest Control in Livermore, CA provides trusted residential pest control services tailored to homes across Alameda County. Our Livermore team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans designed to meet your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Livermore and surrounding East Bay communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Welcome to Aptive Pest Control
Vom Unternehmen geschrieben
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Kontaktinformationen
472 Lindbergh Avenue, 94551, Livermore, California, Vereinigte Staaten
- 14158432163
We overthink pests so you don't have to.
4.3
Hervorragend
336 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Poor communication and incomplete service
Despite the fact that we specifically requested indoor treatment, the technician did not ring the doorbell when they arrived or even try to contact us about coming inside. So they did not address the issue we were having with ants inside the house.
30. September 2025
Antwort von Aptive Pest Control - Bay Area
Hi there,
Thank you for bringing this to our attention. I can see how disappointing it must have been to request indoor service and have that part of the treatment missed. That’s not the thorough and attentive experience we aim to provide at Aptive.
We’d like to make sure your home gets the complete service you requested and that the ant issue inside is properly addressed. Please reach out to us at socialmedia@goaptive.com so we can review your account and schedule a follow-up visit as soon as possible. We appreciate you being part of the Aptive neighborhood and giving us the opportunity to make this right.
-Jasmine
I called to cancel my pre scheduled…
I called to cancel my pre scheduled treatments and the service representative told me that I would have to call to schedule my next service. 2 days later, I had a service tech at my home telling me that he was unable to cancel my service appointment without being charged.
7. Oktober 2025
Antwort von Aptive Pest Control - Bay Area
Hi Jennifer,
Thank you for sharing this with us. I can understand how frustrating that situation must have been, especially after you took the time to call ahead and cancel your upcoming treatment. It sounds like there was some miscommunication on our end between scheduling and your service professional, and that’s not the smooth experience we want for our customers.
I’ve shared your feedback with our team so we can review what happened and make sure this process is handled correctly moving forward. We’d like the chance to take a closer look and help make things right, so please reach out to us at socialmedia@goaptive.com. Thank you for being a part of the Aptive neighborhood, your experience helps us improve and serve our customers better every day.
-Jasmine
thoughtful approach
Tim discussed the situation, thoughtfully considered alternatives, explained background for suggested treatments. Very thorough.
5. Oktober 2025
Antwort von Aptive Pest Control - Bay Area
Hi James,
Thank you for sharing your feedback! We’re thrilled to hear that Tim took the time to discuss your situation thoughtfully, consider alternatives, and clearly explain the background for his recommended treatments. At Aptive, we strive to provide thorough and well-informed service, and it’s wonderful to know that Tim delivered on that promise.
We truly appreciate having you as part of the Aptive family and look forward to continuing to provide the highest level of service for your home.
-Jasmine
Our pest problem is not being dealt with
Our pest problem presently is clothes moths. Aptive has done zero to help with this problem. The traps that they supplied first had no phermones, and now the new traps have phermones that do not work. I am about to cancel the service. I have found that Bug MD traps work great but we still have moths.. Why do I have to pay out-of-pocket to buy traps that are effective?
26. September 2025
Antwort von Aptive Pest Control - Bay Area
Hi Jan,
Thank you for taking the time to share your feedback. I’m very sorry to hear that your clothes moth problem hasn’t been resolved and that the traps provided haven’t been effective. At Aptive, we take concerns like yours seriously and want to ensure our services provide the results our customers expect.
To help us better understand and address your situation, please reach out to us at socialmedia@goaptive.com with your service address and any details regarding the traps and services received. This will allow us to review your account, evaluate the best next steps, and work toward a solution that truly helps with your moth problem. We genuinely appreciate your patience and the opportunity to make this right.
-Jasmine
Employees are professional
Employees are professional, friendly, and respond to our concersns.
3. Oktober 2025
Antwort von Aptive Pest Control - Bay Area
Hi Ed,
Thank you for sharing your feedback! We’re glad to hear that our team has been professional, friendly, and responsive to your concerns. At Aptive, we strive to provide attentive and reliable service for every customer, and it’s wonderful to know our efforts are appreciated.
We truly value having you as part of the Aptive family and look forward to continuing to keep your home protected!
-Jasmine
Very good service
1. Oktober 2025
Antwort von Aptive Pest Control - Bay Area
Hi Joanna,
Thank you for your feedback! We’re so glad to hear you’re happy with the service. At Aptive, we work hard to provide reliable protection and peace of mind, and it means a lot to know we’re meeting your expectations. We truly appreciate you choosing Aptive and being part of our neighborhood.
-Jasmine
Communication prior to the visit
Communication prior to the visit. The attention to detail while the technician was here and photos of work done.
1. Oktober 2025
Antwort von Aptive Pest Control - Bay Area
Hi Lisa,
Thank you for sharing your feedback! We’re glad to hear that our communication, attention to detail, and photo updates helped give you confidence in the service provided. At Aptive, we strive to keep our customers informed and ensure every visit is thorough and effective.
We appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
I have very happy with the pest control…
I have very happy with the pest control people for as long a I've had aptive.
I would like a business card to put with my files if needed.
Recently however I had to change my visa and debit card numbers. I have dfficulty with the computers so asked to change the number on the phone. She said she could not do it and I would have to use the computer. Therefor I was sent to collections. I called the company and they said they could help me and did.
26. September 2025
Antwort von Aptive Pest Control - Bay Area
Hi Augusine,
Thank you for sharing your experience and for being a valued part of the Aptive neighborhood. We’re glad to hear you’ve been happy with our pest control services over the years.
I’m sorry for the frustration you experienced while updating your payment information. We understand that technology can sometimes make things more complicated than they need to be, and we appreciate your patience as our team worked with you to resolve the issue.
We also appreciate your suggestion about having a business card available and will share that feedback internally. If there’s ever anything more we can do to make your experience easier or more convenient, please don’t hesitate to reach out.
-Jasmine
Antwort von Aptive Pest Control - Bay Area
Hi Matt,
Thank you for sharing your feedback! We’re glad to hear that our service has been timely and that our communication has met your expectations. At Aptive, we take pride in providing reliable, professional, and effective pest control while keeping our clients informed every step of the way.
We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service for your home.
-Jasmine
All of the people who work at Aptive…
All of the people who work at Aptive are so very nice!
26. September 2025
Antwort von Aptive Pest Control - Bay Area
Hi Emily,
Thank you for taking the time to share your feedback! We’re thrilled to hear that you’ve had such positive interactions with our team. At Aptive, we take pride in providing professional, courteous, and reliable service while ensuring every client feels valued and supported.
We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality pest control for your home.
-Jasmine
The technician was knowledgeable and…
The technician was knowledgeable and helpful in answering our questions.
13. September 2025
Antwort von Aptive Pest Control - Bay Area
Hi Louis,
Thank you for sharing your experience! We’re glad to hear that your service professional was knowledgeable and took the time to answer your questions. At Aptive, we pride ourselves on providing thorough, helpful, and friendly service to every customer.
We appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Good followup.
17. September 2025
Antwort von Aptive Pest Control - Bay Area
Hi Louis,
Thank you for your feedback! We’re glad to hear that our follow-up met your expectations. At Aptive, we strive to provide thorough communication and attentive service every step of the way.
We appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Really good company
The company strives hard to fulfill all your pest control needs - the specialists have been uniformly knowledgeable and friendly.
24. September 2025
Antwort von Aptive Pest Control - Bay Area
Hi Doug,
Thank you for sharing your experience! We’re thrilled to hear that our team has consistently provided knowledgeable and friendly service while working hard to meet your pest control needs. Delivering reliable, thorough, and caring service is exactly what we strive for in the Aptive neighborhood.
We truly appreciate you trusting Aptive with your home and taking the time to recognize the dedication of our specialists!
-Jasmine
The Tech was very professional and pay…
The Tech was very professional and pay attention to detail.
17. September 2025
Antwort von Aptive Pest Control - Bay Area
Hi Michael,
Thank you for sharing your experience! We’re thrilled to hear that our service professional was professional and attentive to detail. Providing thorough, reliable service is exactly what we strive for in the Aptive neighborhood.
We truly appreciate you trusting Aptive with your home and taking the time to recognize the care our team provides!
-Jasmine
Did a good job
23. September 2025
Antwort von Aptive Pest Control - Bay Area
Hi there,
Thank you for sharing your experience! We’re glad to hear that your Aptive service professional did a good job. Providing reliable, thorough service is what we strive for at every visit, and it’s wonderful to know it made a difference for you. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
This was one of the better experiences…
This was one of the better experiences I have had. The worker asked a lot of questions and made sure I was educated how to get rid of bugs. He was meticulous and detailed. Great!!!
6. September 2025
Antwort von Aptive Pest Control - Bay Area
Hi Kevin,
Thank you so much for sharing your experience! We’re thrilled to hear that our service professional was thorough, detailed, and took the time to educate you on keeping bugs at bay. At Aptive, we take pride in providing not just effective treatments, but also knowledge that helps our customers feel confident in their homes.
We’ll be sure to share your kind words with the team, and we truly appreciate you being part of the Aptive neighborhood!
-Jasmine
the products simply don't work.
While I am dazzled by all of my interfaces with Aptive employees, I have come to the conclusion that the products simply don't work.
12. September 2025
Antwort von Aptive Pest Control - Bay Area
Hi Corey,
Thank you for sharing your feedback. We’re glad to hear our team has made a great impression, but we’re disappointed that our products haven’t delivered the results you expected. Every home and pest situation is unique, and we want to make sure our treatments work effectively for you.
Please reach out to us at socialmedia@goaptive.com so we can review your service history and create a plan that better fits your needs. Thank you for being part of the Aptive neighborhood and giving us the chance to improve.
-Jasmine
After 10 days from spray there were an…
After 10 days from spray there were an explosion of red spiders so I had to spray the entire outside of the house and all common hang it's of the back yards, my dog's were being bitten and I had to rush my girls to the Vets so at this point if I do the job my self at least I know it gets done with stronger chems that I have used for years, and after careful inspection by my wife she notice that even the cobwebs weren't sweeped away. So this was a trial that witch you guys failed.
Cancel my account ASAP.
6. September 2025
Antwort von Aptive Pest Control - Bay Area
Hi there,
Thank you for sharing your experience. We’re very concerned to hear about the spider issue and that your pets were affected. The safety of our customers and their families, including pets, is always a top priority for Aptive, and it’s clear we fell short in this situation.
We want to make this right and understand exactly what happened with your service. Please reach out to us at socialmedia@goaptive.com so we can review your account, address your concerns, and assist with your cancellation request if that’s your preference. We appreciate you being part of the Aptive neighborhood and for giving us the chance to address this.
-Jasmine
The tech who applied the treatment on…
The tech who applied the treatment on 8/28/25 did a great job! I would like him to return for the next appointment.
29. August 2025
Antwort von Aptive Pest Control - Bay Area
Hi Yasuko,
Thank you for sharing your experience! We’re thrilled to hear that your service professional did a great job on 8/28/25. While we can’t always guarantee the same service professional for every visit, we will do our best to accommodate your request. At Aptive, we strive to provide consistent, reliable service, and we appreciate you being part of the Aptive community!
-Jasmine
Antwort von Aptive Pest Control - Bay Area
Hi Gini,
Thank you for sharing your experience! We’re thrilled to hear that Antoine took the time to carefully explain all procedures and was helpful throughout the service. At Aptive, we pride ourselves on having knowledgeable and attentive service professionals who make sure our customers feel confident and informed. We appreciate you being part of the Aptive community!
-Jasmine
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.