Absolutely dreadful. This has been one of the most frustrating customer experiences I've ever had. From start to finish, it felt like nobody gave a crap. Every interaction left me more irritated... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
If I could give less than one star I would. Customer service is ridiculous. 2 year warranty apparently and my daughter's scooter has literally snapped and they reply once and dont again. Use a differ... Mehr ansehen
Wrong item sent a month after ordering. Emails from them confirming its coming. Yet nothing dispatched until 4 weeks later. Will be contacting the bank to withhold money. This isn't the o... Mehr ansehen
Purchased on 6th October arrived at 8th October. It's a very good electric scooter. It has 3 different modes: eco (8mph), normal(11 mph) and sport (19 mph) it also has cruise control to activate it y... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
The UK & Europe’s No.1 Supplier of AOVO Electric Scooters We aim to offer our customers a variety of the latest electric scooters. We have come a long way, so we know exactly which direction to take when supplying you with high quality yet budget-friendly products. We offer all of this while providing excellent customer service and friendly support. We always keep an eye on the latest trends in electric scooters and put our customers’ wishes first. That is why we have satisfied customers all over the world, and are thrilled to be a part of the AOVO industry. The interests of our customers are always top priority for us, so we hope you will enjoy our products as much as we enjoy making them available to you. We at AOVO PRO UK believe in high quality and exceptional customer service. But most importantly, we believe shopping is a right, not a luxury, so we strive to deliver the best electric scooters at the most affordable prices, and ship them to you regardless of where you are located.
Kontaktinformationen
Vereinigtes Königreich
- 07882322470
- info@aovoscooter.co.uk
- aovoscooter.co.uk
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Das haben sich andere Leute angesehen
Top quality service ordered 2 scooter…
Top quality service ordered 2 scooter on the Thursday morning and they arrived the next day really fast delivery and top quality scooters
Really fast delivery everything is…
Really fast delivery everything is perfect upto now thank you very much
Great fast service
Livraison dans les temps
Livraison dans les temps, garantie parfaite car j’ai rencontré un petit problème réglé très rapidement par le service client. Très satisfait de mon achat sur ce site.
easy transaction
Such an easy transaction to make, definitely recommend this company
Very quick delivery
good service and quick to respond to a…
good service and quick to respond to a delivery query.
Excellent service
Excellent service
Fast delivery
Quick response
Helpful
I would 100% recommend
Would 100% recommend
Excellent customer service, fast delivery, would 100% recommend this company to anyone who wants a scooter.
Faulty Scooter waiting for refund
Paid £269 for a scooter for sons birthday , received scooter next day as advertised but scooter mudguard was faulty and broke. No response to numerous emails requesting a refund despite website claiming dedicated customer service . In process of trying to get a refund .....will update on progress

Antwort von AOVO PRO UK Store ®
Fake scooter and terrible customer service
AVOID LIKE THE PLAGUE.
I ordered a a scooter from this company and the scooter I received was not what was advertised on their website. I emailed them soon as we received the scooter and told them I was not happy with the item and I thought the scooter was fake as the logo of the brand should be on the footwell of the scooter. They told me that the scooter was not fake and that the logo is now on the tube of the scooter, as this is the new version but yet their pictures on their website show the logo on the footwell and says this is the newest model for 2021. It has taken them nearly a month to refund me, I’ve emailed numerous times and not had a reply. I’ve now received an email to say that £25 has been deducted from my refund to pay for the postage cost of the scooter being sent back to them, nothing was mentioned about me being liable for postage costs when I first emailed them. I even stated that as the scooter was fake I wanted the scooter collected and the costs to be covered by them. If I was liable I should of been told I was liable for the cost as I would of make other arrangements as I’m sure I would of been able to get a courier cheaper than £25. I explained myself to them numerous times and they are saying that now the refund is done they can not issue me a refund for the postage cost. Customer service is absolutely shocking and definitely sell fake scooters. The quality of the scooter is poor and can definitely tell the difference in scooters as we have now bought one from the proper company.

Antwort von AOVO PRO UK Store ®
Love my new scooter!
Love my new scooter! Goes up to 20mph but 13mph usually feels fast enough. Great battery life - lasts a very long time. Was looking for the best one and I think I’ve definitely found it! Quick delivery would highly recommend.
Quick shipping
Quick shipping, next day as promised. The mudguard came with damaged but they are sending a replacement. Happy about the scooter and the customer service.
They keep to their word and communicate…
They keep to their word and communicate well with u
The scooter broke after 4 days I was…
The scooter broke after 4 days I was told I would be sent a battery in 3 weeks I dont even know how to change a battery

Antwort von AOVO PRO UK Store ®
*SCAM*DO NOT ORDER FROM HERE
I bought it for my sons birthday he used it 3 times as soon as they battery started to die it wouldn't charge i received it on the 5or6th Oct n stopped charging by the 10th i emailed them with no reply searched for a number for them found a mobile number a man answered and said hello not professionally letting the caller know the company ei aovo isaid is this aovo scooter told him my problem he said we will reply to ur email.. still no emails back. £259.99 is alot of money I searched for the official site because ther was so many fake sites i was so scared of spending so much and getting either nothing or a fake on arrival it was very well packed looked very well made logged into the app for it no problem but after a few days only using it 3 times it was on 60% so put it on charge and its never charged since its not the charger iv tried it on his friend's one and it works but iv seen reviews of people saying that they look the real thing but after the battery dies completely it won't charge again and same as me no replies this is a scam iv heard nothing now apart from sending a new battery on the 19th October nothing since

Antwort von AOVO PRO UK Store ®
excellent service and quick delivery
Although I haven’t opened it yet because it is a Birthday gift for my Son, the packaging looks in perfect condition and delivery was very prompt, no hassle whatsoever in purchasing and receiving the item, very happy
Scooter arrived spot on but delivery…
Scooter arrived spot on but delivery was 3-4 days not next day
Aovo pro scooter bargain or just a cheap model
Ok scooter delivered next day tracked so very quick and free delivery, the scooter looks the part seems well built only time will tell if parts are good well packaged. I did email them regarding the app as there is a Aovo app with a black icon and also a blue icon, I belive the black icon is the correct app to use but as yet Aovo has not emailed me back so very slow response when they brag about customer service and how important we are. The scooter itself is fast very sturdy app and scooter work perfect together no issues. Would really recommend this scooter as price against what you get is very good ip65 rated is a bonus too. The app as great features especially when u can controll the speed from your app so when ya kids are riding u can set speed limits whilst they learn how to ride safe.
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