Spouse became ill a few days before our cruise from Southampton. We were staying in a London hotel and the Staff called their Doctor On Call. Dr visit to hotel was prompt and treatment outlined, and c... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Spouse became ill a few days before our cruise from Southampton. We were staying in a London hotel and the Staff called their Doctor On Call. Dr visit to hotel was prompt and treatment outlined, and c... Mehr ansehen
Unternehmen hat geantwortet
It only took AON about 5 business days to review and approve the claim. I got my claim money easily through online deposit. Your website, right from the start, specified the documents that needed to... Mehr ansehen
Unternehmen hat geantwortet
Aon responded quickly and approved claim without any issues and in my favor. Excellent service and kept their word and commitment to me. The only problem I faced was technical as I had issues wit... Mehr ansehen
Unternehmen hat geantwortet
AON was excellent. Since they were secondary insurance I had to send the claim through my primary insurance first. My primary insurance took 4 months to pay a tiny portion of the claim. Once AON recei... Mehr ansehen
Unternehmen hat geantwortet
Aon is in the Business of Better Decisions We shape decisions for the better — to protect and enrich the lives of people around the world. We believe that businesses thrive when the communities they serve and the people they employ also flourish. Our culture enables us to bring our best each day and do great work for our clients and their customers. Aon Affinity's Travel Practice is a leader in the provision of customized travel insurance programs for many of the world's most renowned travel companies. With a focus on the design, distribution, and management of customized travel insurance programs, we aspire to provide unmatched service to our travel clients and to the travelers protected under our travel protection programs. Linked In: https://www.linkedin.com/company/aon-affinity-travel Follow us on Twitter @AonTravel: http://bit.ly/2gbFZ5D Visit our Travel Blog: https://www.aon.com/travel_blog/default.jsp Careers: https://aon.io/traveljobs
45 Execuitive Drive Suite 100, 11803, Plainview, Vereinigte Staaten
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Claim was resoved expeditiously with no hassle.

Antwort von Aon Affinity Travel Practice
I usually buy the travel insurance and have never needed it. Don't let that make you think for one second that you won't need it. I have Medicare Part A&B. I chose to insure my cruise in March with Aon Affinity Travel. Thankfully I did. I ended up in ship's hospital the first day on the cruise. I had an asthma attack that aggravated itself into pneumonia. 5 nights in the hospital and subsequent services is extremely expensive. My bill was a WHOPPING $32,000. New to Medicare I was told that Plan A would not cover foreign travel but I had to submit the bill to them first. That did not take long - it was going to be a negative. Second, I sent all documentation to my Plan B company. It took over 5 months and a load of documentation to get a decision from them. They finally paid 80%. I submitted that finding to AON and within 2 weeks I had the last 20% in my hand. It was a lifesaver. I will never travel without Aon. (PSS - if you are on a ship, they will not let you get off until you have paid your final bill. If you do not have access to a large sum of money to be transferred to the shipping company or a credit card that has enough room on it to pay the bill, you are screwed.). Be smart, travel with AON.

Antwort von Aon Affinity Travel Practice
I had some trouble using the on-line aspect of filing the claim, but after contacting customer service we were able to get the claim initiated. In our case we had to get a physician to fill out some paper work, which took about ten days start to finish, but after those two issues, the claim went smoothly and was paid off expeditiously.

Antwort von Aon Affinity Travel Practice
My claim was processed quickly

Antwort von Aon Affinity Travel Practice
Claim was handled promptly and efficiently

Antwort von Aon Affinity Travel Practice
I only had to send 2 documents which was easy in order to start the process.

Antwort von Aon Affinity Travel Practice
We had to cancel our vacation because our granddaughter broke her arm and was not allowed to travel. Aon Affinity was very quick to respond to our claim and we received our refund very promptly. Will definitely use Aon again for future travel insurance.

Antwort von Aon Affinity Travel Practice
After obtaining physician statements, the process was easily completed and the reimbursement was very fast.

Antwort von Aon Affinity Travel Practice
My claim was processed promptly with the funds delivered electronically. No hassles.

Antwort von Aon Affinity Travel Practice
I bought travel insurance since my mother was very sick and didn't know if we would have to cancel our trip. The first day on the cruise boat a crown on back tooth fell out and that was going to ruin my entire vacation. Royal Caribbean had a dentist on board and repaired it! By luck, I noticed that AON travel protection covered dentist work and wow, the process was very easy and they were great to work with! Covered the entire procedure! Thanks! I will always purchase travel insurance with AON and have already done so again for our upcoming vacation!

Antwort von Aon Affinity Travel Practice
Process to claim was clearly defined.
Prompt attention.
We were kept informed throughout.
Funds return happened quickly.

Antwort von Aon Affinity Travel Practice
Absolutely hassle free, submitted expense's for cancelled cruise and had reimbursement within a couple of weeks. It was a pleasure dealing with AON and will purchase coverage again in the future!

Antwort von Aon Affinity Travel Practice
Needed to cancel a cruise last minute due to a unforseen health condition. Insurance claim was handled promptly and professionally within a relatively short timeframe. Received all money returned expeditiously. Truly a very easy process.

Antwort von Aon Affinity Travel Practice
*This is my 2nd review.
I sent in all my paperwork and told more was needed.
Continued conversations that I had sent everything and finally my message got through.
Happy that my file was reviewed and a cheque was forwarded immediately.

Antwort von Aon Affinity Travel Practice
I received a full refund, for my wife and I, due to a medical reason. The process was straightforward, requiring the completion of some forms, but nothing unreasonable. The response was prompt, and I received the refund quickly without any unnecessary complications.

Antwort von Aon Affinity Travel Practice
After submitting my claim, I received a reply asking for more info and documentation which I submitted. My claim was then handled quickly and was approved within 2 days. Fantastic service and speed. Thank you

Antwort von Aon Affinity Travel Practice
We were charged when we should not after I saw the ship doctor otherwise the painstaking process would have been avoided. Nevertheless we still got our money back after sometime and completing the required paperwork.

Antwort von Aon Affinity Travel Practice
From start to finish the claim process was very simple, easy an quick. While I was very disappointed I was unable to go on my very first cruise with my family, I am very pleased I was able to get a refund so quickly.

Antwort von Aon Affinity Travel Practice
Their instructions were clear. Uploading documents was easy. Their review, approval, and payment were fast.

Antwort von Aon Affinity Travel Practice
We had to cancelled our cruise due to an emergency in our family. We are glad that we decided to take the insurance, we received the reimburse without issues.

Antwort von Aon Affinity Travel Practice
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