The delivery experience is terrible. They provide zero information about where your package is or when you’ll receive it. The website also claims that delivery will take a maximum of 5 days… i’m now... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I’m extremely satisfied with my new gaming PC! The assembly was done professionally, with clean cable management and high-quality components exactly as described. Everything was securely install... Mehr ansehen
Even though you might look elsewhere and find the prices a bit lower, but the few dirhams lower don’t matter because you wont get the support that was provided by Anigma in general and Wael specifical... Mehr ansehen
Very well impressed with their product line up, item handling and professionalism their staff employs. It may have taken some time to deliver my PC case only because I live in Dubai and there was a li... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Anigma Technologies is an Emirati brand, reinventing how gaming is done in the Middle East. We're brothers who are passionate gamers who live, breath, and eat gaming. After spending a couple of years building PCs as a hobby, we have decided to share our experience and knowledge with the rest of gamers and created AnigmaTechnologies.
Kontaktinformationen
Mussafah M45 Store 30 Street 15, 29644, Mussafah, Vereinigte Arabische Emirate (VAE)
- +971545572217
- Wael@anigma.com
- anigma.com
Hat 33 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Customer service is commendable, BUT..
The customer service is commendable. Unfortunately, I was extremely disappointed because the product image that was presented online and what you actually get are completely different aside from the case. Different MOBO, different GPU, different RAM sticks and even a different cooler, which doesn't exactly justify the price paid and does't seem right or honest. The products shown should exactly match what the consumer is getting.
Another thing to point is the shipment. The product was supposed to be a same day delivery product but for whatever reason, the product arrived 2 and a half days later. However, I mostly blame the courier for the delay.

Antwort von Anigma.com
Perfect service
Awesome customer support
Very helpful and thoughtful staff carrying out a great service. Im lucky I found out about them :)
One of the best service and…
One of the best service and communications
And it makes me proud that my country has such amazing store for pc's it makes me proud and happy!
Great set up
The entire process was quite easy and…
The entire process was quite easy and seamless, the guidance by Mr. Ibrahim was detailed and advised based on my usage & needs and got what exactly ordered. Thanks Anigma...
It was a good but challenging…
It was a good but challenging experience for me. The seller gave me a GPU and Motherboard different than what I ordered. Yet, they were very responsible and solved my issue without any additional cost. Good job Anigma!
Friendly team
Very friendly team , the experience was great all together, from the customer support to the tech guy to the administrative staff,
Looking forward to future projects
Thanks Anigma
You have a great team they contacted me…
You have a great team they contacted me via whatsApp when the order its not available but after few hours They succeeded to get it so thanks to Communication and Fast process.
Amazing
Great customer service, fast, efficient and on spot. Very happy with my brand new gaming beast!
Best gaming shop in UAE
Best computer parts and good customer service.
Highly recommended !!
Even though you might look elsewhere and find the prices a bit lower, but the few dirhams lower don’t matter because you wont get the support that was provided by Anigma in general and Wael specifically! They give you what you need exactly and assist with all your queries. Highly recommended.
Experience is Outstanding
Ibrahim was extremely useful, keeping me in the loop of all that is going on in building the computer. I would recommend other to check them out if they are a novice builder or just want to enter the business.
I didn't see the option to choose the thermal paste in the option but that's just me being picky. Overall, I enjoyed the experience and would recommend for more.
PS. Recommend keeping a tracker/meter to check the status of the build for the customers to know.
Ibrahim was the best
Ibrahim was the best , helped with me with all my queries and with quick response , i have ordered 2 CPU's and he was the best person to provided me knowledge and take me through all the details. I would recommend you guys to ask for Ibrahim as he is the best!
A shop worth your big investment on an expensive PC
Took me a while to decide on who would supply me with a gaming PC that I intend to keep and upgrade for a long time.
This is a saturated market, but my experience with Anigma was exceptional.
I dealt almost entirely with Wael who not only helped with advising on technical specifications, but also options and alternatives that would deliver better performance for less money. This generated the trust i needed, and i ended up happily going above my budget for something truly amazing.
The PC i have is nothing short of wonderful. A power machine, with almost no sound despite mutliple fans. I can play very resource intensive games seamlessly and for hours without a hiccup. The PC is truly a wonderful product and was well made.
My ONLY point of concern is the 5 working day turnaround time and my experience on the day of delivery itself. I've addressed them both with Wael, and I accept his response. Other than that, I am completely satisfied.
The online store was amazing the staff…
The online store was amazing the staff was very helpful, but Order shipping process take long time (5 working days) even i go there for take my orders from store.
Professional and friendly advise on…
Professional and friendly advise on which components tonbuy for my demanding goal.
Computer runs smooth as expected but needed more detail tweaking with all the extra apps which would have been nice to already have it done as discussed while purchasing.
Otherwise all very good.
Engr Wael Mohamed assisted me beyond…
Engr Wael Mohamed assisted me beyond his working hours and resolved my technical issues which I had for my Graphic card as my monitor was not working. I recommend him.
My second trip to them for an upgrade…
My second trip to them for an upgrade and coolant change. Hands down! They are by far still the best (if not better). I love them simply for their customer service! They never fail to impress.
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