AndLight.com Bewertungen 

7
TrustScore 3.5 von 5

3.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Unternehmensdetails

  1. Beleuchtungsgeschäft
  2. Möbelgeschäft

Vom Unternehmen geschrieben

ANDLIGHT – Your Home Should Feel Like Home At AndLight, we combine aesthetics, quality, and functionality in a curated selection of lighting, furniture, and home accessories from some of the world’s most renowned design brands. We are proud to be an authorized retailer of both classic and contemporary design icons - catering to both private customers and professional interior projects. Our mission is to inspire and guide our customers with expert knowledge, personal service, and high-quality products. Based in Copenhagen, we strive to deliver a seamless experience from the first click to a fully furnished home.


Kontaktinformationen

3.6

Akzeptabel

TrustScore 3.5 von 5

7 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.6

Alle Bewertungen

(7)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben

Wir überprüfen Bewertungen

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Highly Recommended

Excellent. We had a very good experience with this company. The order was updated regularly. The shipping to the UK was seamless. We are delighted by the products and will buy again. Highly recommended.

18. März 2026
Bewertung ohne vorherige Einladung
AndLight.com-Logo

Antwort von AndLight.com

Hi EF,

Thank you very much for your wonderful review and for your strong recommendation. We are truly pleased to hear that you had such a positive experience with us✨

It is great to know that the regular updates, smooth delivery to the United Kingdom, and the products themselves all met your expectations.

We are delighted that you are happy with your purchase, and we look forward to serving you again in the future.

Best regards
Maria - Andlight

Bewertet mit 1 von 5 Sternen

Absolute shipping failure, not worthy

The website and product selection look great. Unfortunately, the delivery — which is, quite frankly, a crucial part of any online store and also the owner’s responsibility to choose reliable partners — performs very poorly. For a week now, I’ve been receiving daily delivery notifications promising arrival “the next day,” which forced me to take time off work three times, only for the logistics operator to change the date again. A week after shipping, there’s still no sign of the package, and I have no idea when (or if) it will arrive. Sadly, the company’s logistics standards fall far behind the competition, which manages to deliver international shipments in four to five days at most. I assume they simply chose the cheapest logistics provider. So if you have plenty of time and don’t mind your delivery date changing multiple times — you’ve come to the right place, and you might even save a bit. But honestly, the few bucks you save here aren’t worth the hassle of dealing with some budget courier that will completely wreck your schedule. Not worth it.

10. Oktober 2025
Bewertung ohne vorherige Einladung
AndLight.com-Logo

Antwort von AndLight.com

Dear Piotr,

We sincerely apologize for the disappointing delivery experience you’ve had. We completely understand how frustrating it is to receive multiple changing delivery dates and the impact it has on your schedule.
Please know that we take your feedback seriously and are continuously working to improve our logistics partnerships to ensure a better experience for our customers. We would like to look into your order specifically and assist you in tracking down your package.

Could you please provide us with your information in order for us to have a look into the matter.

Thank you for your patience and understanding.

Best regards
Maria - Andlight

Bewertet mit 5 von 5 Sternen

I love the item I bought (Karakter…

I love the item I bought (Karakter candle holder! Really impressed! It arrived at my place without any delay. I am going to order another two of these to make it a nice set.

7. September 2024
Bewertung ohne vorherige Einladung
AndLight.com-Logo

Antwort von AndLight.com

Dear Stamatis,

Thank you very much for reviewing our company and for sharing your experience with us. We appreciate hearing about all customer experiences - So nice to hear that the candle holder was delivered in a good condition :-)

We hope that we will have the honor of helping you with nice products another time.

If you have any questions, you are always welcome to contact us at info@andlight.com, we are ready to help.

Thank you again! Have a wonderful day.

Best regards,
Maria // Andlight

Bewertet mit 2 von 5 Sternen

Very poor delivery performance

I ordered a product that was supposed to be delivered within 3-5 days. After few weeks, they sent me the wrong product that I had to ship back. After 3-4 weeks from the order, I received a part of the correct product. Now after 8 weeks of the order, I'm still waiting for the rest of the product. In theory the customer service is good, but in practice they are incapable to deliver on the promise. Seems like the products are sold without any info regarding real availability. Prices are competitive, but not worth the hassle. Still to be seen if a get the product at all.

14. Juni 2024
Bewertung ohne vorherige Einladung
AndLight.com-Logo

Antwort von AndLight.com

Dear Olli,

Thanks for taking the time to share you experience!

We are so sorry to hear about the whole process. This is of course not the way it should be. We strive to deliver a good customer service in which the order is delivered in the time frame we have provided and with a safe delivery.
We can understand that this has not been the case, and we would like to apologize for the inconvenience you have experienced.

Despite everything, I'm happy to see that you ended up getting the correct lamp delivered after a longer wait.

Please reach out to us and I will gladly see what I can do for you; info@andlight.com

I wish you a good summer!

Best regards
Maria // Andlight

Bewertet mit 5 von 5 Sternen

Great all rounder

Friendly customer support, great range of products at fair prices, quick and no-hassle shipping

3. März 2023
Bewertung ohne vorherige Einladung
AndLight.com-Logo

Antwort von AndLight.com

Dear Teresa,

Thank you very much for the great review - we are really happy about this!
How wonderful to hear that you received good and friendly help from our customer service.

It is good to know that we are doing a good job.

Thanks again - I hope you have a fantastic summer!

Best regards
Maria // Andlight

Bewertet mit 5 von 5 Sternen

Amazing shipping speed

Amazing shipping speed and email response time! The package was protected very well (they shipped a glass vase to Slovenia). I would love buying here again.

16. September 2022
Bewertung ohne vorherige Einladung
AndLight.com-Logo

Antwort von AndLight.com

Dear Marina,

Thank you very much for reviewing our company and for sharing your experience with us. We appreciate hearing about all customer experiences - So nice to hear that the glass vase was delivered in one piece :-)

We hope that we will have the honor of helping you with nice products another time.

If you have any questions, you are always welcome to contact us at info@andlight.com, we are ready to help.

Thank you again! Have a wonderful day.

Best regards,
Maria // Andlight

Bewertet mit 5 von 5 Sternen

Great service, great design

Delivery within 4 days from Denmark to Belgium, the magazine holder I bought was in perfect condition exactly as I'd hoped. Made a present for a very happy mom :)

9. September 2022
Bewertung ohne vorherige Einladung
AndLight.com-Logo

Antwort von AndLight.com

Dear Jeroen,

Thank you very much for reviewing our company and for sharing your experience with us. We appreciate hearing about all customer experiences - And it is always nice when you leave us with this many stars :-)

We hope that we will have the honor of helping you with nice products another time.

If you have any questions, you are always welcome to contact us at info@andlight.no, we are ready to help.

Thank you again! Have a wonderful day.

Best regards,
Maria // Andlight

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr