AmeriHome Mortgage Bewertungen 

Guys please try to not use this company for any of the services. The experience with them is so bad. Their customer support is so uneducated and they take years to respond to the customer. They were servicing my loan and closed escrow account without my permission and now it took them 3 months just to tell me that they can’t open my escrow account because my loan is being transferred to other services (which is good for me). This is not the experience you require.

Andre Sussman our loan officer was very considerate, responsive, and available during the process. He along with our loan processor Brandi took a complex process and streamlined it into a smooth and painless experience completed with out a lot of wait and uncertainty due to lack of communication which has happened in the past.

Kate Luker and Brandi Clements are so great to work with! They are awesome!

Outstanding service from start to finish. Wanted to refinance for a lower interest rate and the Amerihome team of Brandon Le, Jolena O'Rourk and Nancy Lee made it all happen with little to no stress. Would not hesitate an instant to recommend this company to friends an family. Customer service is a motto that they adhere to!

I was made aware of all changes and options. It was hassle free which works for my busy schedule.

Our loan officer was David Breaux, and we were helped on the case by Brandi Clements.

TLDR: They exemplify - Trust, Diligence, Speed, Customer Service.

Details:

We met David through a referral from a friend.

Unlike other lenders, David was not pushy but at the same time kept in touch through our house finding journey.

When it was time to act, David got us pre-approved quickly. We had a special condition to close within 21 days. David and Brandi pushed and got us through the finish line, holding our hands, and resolving all hiccups.

Through the entire journey they were (i) easily accessible, (ii) answered all our questions patiently, (iii) set-up and came prepared with each review meeting with a clear agenda, and right and complete data.

We had heard that financing a mortgage is a stressful and anxiety inducing process. But, David prepared us well and made clear asks of us. Brandi worked behind the scenes to ensure everything was in order. They made the process seem fairly straightforward and stress-free to us.

Through the (relatively) short process, David built a great relationship with us, and made us feel like we were speaking to a trusted member of the family!

We feel we were lucky we found them, and can't think of a better team to have worked with on anything mortgage related.

We would happy to refer them to anyone.

Megan was so helpful on the hole refinancing answered all my questions I had if I didn’t understand something she took the extra time to explain it to me ,Irene was very helpful as well , great communication with Megan if she didn’t have the answer she would get the answer I was asking and return my phone call or concerns I had same day ,I would refer Megan on a refinancing to anybody because she is very patient with her customers she wonts the best for you and your family, she doesn’t treat it as here another refinancing to do.

We had a great experience with Mimi, Jolena, and Tricia in refinancing out home for the first time!

Megan and Eddie were great to work with. They saved us money and got our interest rate reduction done very quickly! Thank you!!

The customer care I received was stellar because of the attention to detail my Team has and the patience they showed me.the attention to detail made the process seam seamless.

Brandon Le
Jolena O'Rourke
Tricia Carlile

Terri Edwards

We’ve had fantastic service with Mimi Le, along with Jolene O’Rourke and the processor on our loan, Kannchana Thay.

Information was expedited to us and any questions were promptly answered.

Brandon Le and Nancy Lee were helpful and knowledgeable in processing our loan.

Brandon Le and Nancy Lee were both professional and knowledgeable about the loan process.

Andre Sussman, Kanchanna, and team were very helpful to me. I had a lot of questions dealing with the FHA streamline process and they answered all of them for me. It ended up being a pretty quick process for us even with the couple of hurdles we had to jump.

My refinance experience with Mimi Le, Loan Officer xxxx 128911; her assistance Jolena O'Rourke; Kannchana Thay, Team Lead Processor and Madison Lichtenfeld, Junior Processor were professional; courtesy and helpful. The communication with me was constant and they were available to answer any questions I had about my refinance. I was able to get all my tasks for refinance completed and submitted within a timely manner. This experience was smooth and stress free. I look forward to working with everyone mentioned if I need to refinance in the future!!

Megan Hedges and Tricia Dodge were helpful, communicated with me regularly and were available to answer any questions I had about my refinance. I was able to get all my tasks for refinance completed and submitted with Megan's help and this was the easiest refinance experience I have ever had. I look forward to working with both Megan and Tricia if I need to refinance or get a new loan in the future!!

Recent loan transaction experience with Senior Loan Officer Mimi Le #110012, Assistant Jolena O'Rourke and Senior Loan Processor Eddie Zambrano, such a great team from beginning to end. Communication, accuracy, timeliness, knowledge in all mortgage industry procedures most definitely.

My loan officer Chris Burrough, his assistant Jolena Orouke, and my loan processor Irene Zafra were awesome!! They answered all of my questions in a timely manner. It was just overall a very pleasant experience. I would highly recommend Amerihome mortgage.

I was pretty Apprehensive about refinancing but i decided to at least ask about it. From the start to the end Megan was super cool. Very informative, professional and prompt. I thoroughly she helped me get the best deal she possibly could and i’m very satisfied! Nancy was also assigned to be who thoroughly exemplified haste and professionalism to allow a speedy refinance. Thanks you two! Awesome service!

Excellent customer service by Daniel Lund. I reached out to to him for refinancing and removing my PMI. He was on point for the entire process. He was very professional, and gave me several options. The entire process was smooth. I'm very happy with what we accomplished on my loan. He did an outstanding job. Thank you, Dan