AmeriHome Mortgage Bewertungen 

2'691
•
TrustScore 2.5 von 5

2.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

My mortgage and taken over right after I closed by Amerimortgage. I can not get a live human to help me in anyway through their phone number on their website and on my statement. Their automated sys... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We had an excellent experience working with Jonathan Wu, our loan officer, and Dee Lucas, our loan processor from AmeriHome Mortgage. From beginning to end, the entire process was smooth, professional... Mehr ansehen

Bewertet mit 1 von 5 Sternen

This is the worst mortgage company I’ve ever dealt with. They failed to make our payment for our homeowners insurance. Once I finally got them to make the payment they told me everything was fine. But... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Clunky automated system and frustrating off-shore customer service agents. Took five different automated menus (several that were exactly the same) to get to a human. When you are talking to a perso... Mehr ansehen

Unternehmensdetails

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Vom Unternehmen geschrieben

AmeriHome — Confident Decisions with a better way to get a mortgage. Choosing a mortgage is a big deal. Choosing a mortgage company you can trust makes all the difference in the world. AmeriHome believes that a homeowner should feel enabled to leap confidently over the threshold of a new home purchase or refinance.


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2.5

Mangelhaft

TrustScore 2.5 von 5

2691 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 87 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.5

Alle Bewertungen

(2'691)

80 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Very responsive loan officers

With a complicated refinance due to life changing experience, I'm grateful to Brandi Clements and Spencer Thibedeau for helping me complete my refinance. They were both very responsive and available to discuss my issues. They provided feedback and follow-ups in a timely manner. I truly appreciate both your help and for making sure I closed on my loan on time.

31. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Andre and his processor Eddie was just…awesome Team work

Andre and his processor Eddie was just super awesome!
Andre was one of the kindest people I’ve ever dealt with, very professional to the very end!
I am so thankful to your Company ! Andre assisted me with every question and walked me through the whole process! Eddie was very on time as well. A great team!!
Sincerely
Pamela Collier

7. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We recently refinanced our home with…

We recently refinanced our home with AmeriHome. Our loan officer, Andre Sussman, and loan processor, Eddie Zambrano, were wonderful to work with.

They were both very knowledgeable and easily accessible when we had questions. This process can be very stressful but they both made it very easy.

I would highly recommend AmeriHome!

Candace Johnson

27. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The absolute worst customer service

The absolute worst customer service. You can't talk because all they do is interrupt you and what they say has nothing to do with what you called for and so you try to explain but halfway through your explanation they interrupt you again. You have to go through their automated voice of despair for 10-15 minutes before you are even given a human to speak with and then it's just interrupt, interrupt, interrupt. Found out they sold my mortgage to another servicer but I am kind of glad that maybe this other company will at the least have reps that will listen first. And I was going to refinance, glad I didn't with Amerihome.

18. August 2023
Bewertung ohne vorherige Einladung
AmeriHome Mortgage-Logo

Antwort von AmeriHome Mortgage

AmeriHome values all customer feedback. We received your information and are reviewing the background in our effort to provide a swift resolution. We kindly appreciate your patience.

Bewertet mit 5 von 5 Sternen

Amerihome was GREAT!

Brandon Le & Eddie Zambrano were great to work with. Extremely attentive and supporting in all aspects of the service provided. It was a pleasure to work with them!!

I would highly recommend AmeriHome, Brandon & Eddie to work together on all loan needs.

31. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great team and Lender

Brandon Lee was great. He was quick and worked his best to get us the best deal/rate and discounts on cost. He kept in constant communication and was quick to call or respond to all of my questions.

Eddie Zambrano, his processor is great and very detailed oriented. He makes sure he has all the information needed to prepare for final approval.

Will go to Amerihome for any future lending.

10. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Both Irene Zafra and Andre Sussman made…

Both Irene Zafra and Andre Sussman made my refinancing experience with Amerihome seamless. They both got back to me immediately whenever I needed them. They went the extra mile to be creative when necessary and to fight for me to get my desired outcome. It is because of my experience and excellent customer service with both Irene and Andre that I made the decision to keep my loan with Amerihome!

7. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I absolutely do not want to deal with…

I absolutely do not want to deal with this bank

9. August 2023
Bewertung ohne vorherige Einladung
AmeriHome Mortgage-Logo

Antwort von AmeriHome Mortgage

AmeriHome values all customer feedback. We received your information and are reviewing the background in our effort to provide a swift resolution. We kindly appreciate your patience.

Bewertet mit 5 von 5 Sternen

AmeriHome

Our Loan Officer, Aundre Sussman and Lindsay, Loan Processor did an Awesome job getting our home loan completed in a very timely manner. We will definitely refer AmeriHome to our friends and family.

27. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Speaking with my Loan Officer Toby…

Speaking with my Loan Officer Toby Mbelu & my Loan Processer Dylan Schuster made my experience in refinancing totally a GREAT experience. They both took the time to answer any and all questions we had to our satisfaction. anything we didn't understand they took the time out to explain. These two gentlemen are awesome at their jobs. And most important thing is, when you call them they will always answer and if they are on another call they call you back right away. I would refer then both to help anyone in need of refinancing. Thanks Toby & Dylan!!

25. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AmeriHome is the worst company and is…

AmeriHome is the worst company and is stealing money from their customers. My 2022 taxes have not been paid by the mortgage company, not even to this day 7/13/2023. I spoke with them multiple times for over a month now. I had to go into my savings and pay my own taxes on 7/3/2023 so that my property wouldn't go into foreclosure. Now AmeriHome has charged my escrow account the amount I paid for the taxes and is saying that they were the ones that paid my taxes on 7/3. I spoke to the county and they confirmed that there was NOT a double payment and AmeriHome has NOT paid them. AmeriHome can't provide any proof of payment, not a reference number, not a copy of the check nothing, because they did NOT pay. But yet they charged my escrow account as if they did, which is FRAUD! BUYER BEWARE this company is committing fraud and stealing funds.

13. Juli 2023
Bewertung ohne vorherige Einladung
AmeriHome Mortgage-Logo

Antwort von AmeriHome Mortgage

AmeriHome values all customer feedback. We received your information and are reviewing the background in our effort to provide a swift resolution. We kindly appreciate your patience.

Bewertet mit 5 von 5 Sternen

Great refinancing experience

Jeff Evans and Brandi Clements provided excellent service throughout the refinancing process. The communication was quick and clear, and they were always available to answer questions.

29. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best mortgage origination experience yet...by far!!

Phillip and his Team delivered a fully approved loan ahead of schedule and with very reasonable documentation requests. He was extremely impressive in his ability to anticipate my questions, and then provide answers that also answered any follow-up questions. A true professional!

15. Juni 2023
Bewertung ohne vorherige Einladung

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