Very quick to recieve..Good quality with the urns..the bracelet was kinda small and the necklace charm engraving was crooked but still used it for them for the purpose ordered. Overall I'm satisfied w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Amazing service as well as quality this is my first time dealing with an urn but if I ever had to again I know exactly who I’m coming tho🙏
The urns (I purchased two sets, one large and one keepsake) are beautiful. However, wasn’t happy that the not the small ones were engraved and not the large ones and I was only given the option for en... Mehr ansehen
Unternehmen hat geantwortet
Don, in Customer Service, worked very closely with me to create a truly custom design for my daughter's urn...an engraved design they'd not attempted before. Through collaboration and determination,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Americurn®, we offer beautifully handcrafted urns and memorial products that honor a life well lived. Whether you're searching for a timeless large urn, keepsake urns for family members, or a discreet memorial necklace, our thoughtfully designed pieces are created to bring comfort, elegance, and meaning during life's most tender moments.
Kontaktinformationen
1808 Coyote Dr, Suite 103, 23836, Chester, Vereinigte Staaten
- (804) 554-1408
- info@americurn.com
- americurn.com
4.5
Hervorragend
130 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I had made a mistake on the keepsake…
I had made a mistake on the keepsake urns I got. I got a hold of the company and they fixed the problem. When I got the urns they were perfect. You guys are GREAT!!!!! Thank you so much 💓
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von AmericUrn
Dear Bobann,
Thank you so much for your kind words, they truly made our day! We are so glad we could fix the issue with your keepsake urns and that the final result was exactly what you wanted.
It means so much to us to know we could be there for you, especially with something so meaningful. Thank you for trusting us and for taking the time to share your experience.
With deepest care,
AmericUrn Customer Service Team
Excellent Customer Service
Excellent customer service is the benchmark of a trustworthy business. There was an issue with the engraving location partly covering a crucial image (my Mother’s favorite animal) on the small urns. I mentioned the issue Cuatomer Service, sent pictures to verify, and quickly received replacement urns that were engraved properly. I was even allowed to keep the original batch. I was treated with compassion and respect throughout the process, and could not be more satisfied with AmericUrn.
I fear I will be making another purchase before too long, and when that time comes I will absolutely be ordering from AmericUrn again.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von AmericUrn
Dear Daniel,
Thank you so much for sharing your experience with us, your words truly mean a great deal to our team.
We are so sorry for the initial issue with the engraving placement, but we are very glad we were able to make it right for you and your mother's memory. Treating every customer with compassion and respect is something we deeply value, especially when it comes to something as personal as honouring a loved one.
We are truly grateful for your trust in us, and we will be here whenever you need us in the future. Thank you again for your kind words.
With deepest care,
AmericUrn Customer Service Team
After having a not so good experience…
After having a not so good experience with my initial order, AmeriUrn, did make things as right as they could.
I greatly appreciate the fact, the recognized my distress, and were very quick, and forthcoming about smoothing things over.
Thank you
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von AmericUrn
Dear Audra,
Thank you so much for taking the time to share your experience with us, and we sincerely apologise once again for the initial issue with your order.
We are truly glad to hear that we were able to make things right for you, and that you felt heard and taken care of throughout the process. Your feedback means a lot to us and helps us continue to improve.
We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a perfect experience from start to finish in the future.
With deepest care,
AmericUrn Customer Service Team
Very fast shipping and absolutely…
Very fast shipping and absolutely beautiful urn options! I would highly recommend.
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von AmericUrn
Dear Customer,
Thank you so much for your kind words! We are so glad you found the perfect urn and that it reached you quickly. Your recommendation means the world to us, and we are honoured to have been a part of your journey.
With deepest care,
AmericUrn Customer Service Team
Absolutely incredible customer service
Absolutely incredible customer service. I entered an order and then quickly realized I made a couple mistakes. The team responded quickly and adjusted everything after a few emails back and forth. They truly made this experience less stressful and were very accommodating. Thank you!
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von AmericUrn
Dear Danielle,
Thank you so much for your kind words! We are so glad we could help correct those mistakes quickly and make the process as smooth and stress-free as possible for you.
Your patience throughout the back and forth meant a lot to us, and we are truly grateful for your trust in our team. Thank you for taking the time to share your experience.
With deepest care,
AmericUrn Customer Service Team
10/10!!!!…
I was able to have a pretty lengthy scripture inscribed beautifully. At first I was a little worried about the flow of the lines but Americurn saw my vision. And for a great price. They made the process quick and easy and my loved one went out in style. I would definitely use them again.
27. Mai 2026
Antwort von AmericUrn
Dear Lucinda,
Thank you so much for your wonderful review! We are so glad we could bring your vision for the scripture inscription to life, and that we could help honour your loved one in such a beautiful way.
It truly means a lot to us that we could make this process quick and easy for you during such an important time. Thank you for trusting us, and we would be honoured to assist you again in the future.
With deepest care,
AmericUrn Customer Service Team
Antwort von AmericUrn
Dear Makida,
Thank you so much for your kind words! We are thrilled to hear you loved your products. Your feedback truly means a lot to us, and we appreciate you taking the time to share your experience.
With deepest care,
AmericUrn Customer Service Team
QUICK AND POLITE SERVICE
28. Mai 2026
Antwort von AmericUrn
Dear Bruce,
Thank you so much for your kind words! We are so glad you had a quick and polite experience with our team. Your feedback truly means a lot to us.
With deepest care,
AmericUrn Customer Service Team
I Love the urns
I Love the urns. My husband was an avid Motorcyclist and loved to be outdoors. When I saw the urns I knew he would love them too.
28. Mai 2026
Antwort von AmericUrn
Dear Genia,
Thank you so much for sharing this with us, and our deepest condolences on the loss of your husband.
We are truly touched to hear that the urn felt like such a fitting tribute to his love for motorcycling and the outdoors. It means a great deal to us to know we could help create something that honours him so perfectly.
Thank you for trusting us during this meaningful time.
With deepest care,
AmericUrn Customer Service Team
There was an engraving mistake made on…
There was an engraving mistake made on my order on my part putting a wrong date. Americurn was very understanding due to stress of this time and offered replacement with correct info at a 50% discount. Urns arrived in a timely fashion and are going to be perfect for the family. Would recommend this company to anyone I know.
26. Mai 2026
Antwort von AmericUrn
Dear Heidi,
Thank you so much for sharing your experience and for your kind recommendation!
We completely understand how easy it is for these things to happen, especially during such a stressful time, and we are so glad we could help correct the engraving and get the urns to you in a timely manner. Knowing that they will be perfect for your family means a great deal to us.
Thank you for trusting us, and we are honoured to have been a part of this journey for you.
With deepest care,
AmericUrn Customer Service Team
I am very pleased with the appearance
I am very pleased with the appearance. The urns looked wonderful. Thank you for making this sad time look great.
27. Mai 2026
Antwort von AmericUrn
Dear Tabitha,
Thank you so much for your kind words. We are truly glad the urns brought some comfort and beauty to such a difficult time.
It means a great deal to us to know we could help in even a small way. Thank you for trusting us during this time.
With deepest care,
AmericUrn Customer Service Team
I had ordered my mother in laws urn and…
I had ordered my mother in laws urn and when I received it it was beautiful and perfectly made. Unfortunately the date she had passed was wrong but that wasn’t on them that was on me and I reached out letting them know the date wasn’t right and she was supposed to pass that date I had on there originally. So they sent me an email stating they could remake for 50% off and that was a relief for the family and myself. They are truly a blessing and wonderful people and my new urn was replaced for my mother in law. They said they were very sorry for having to go through the loss and they were appreciative of me sharing my story with them and they were compassionate in every aspect of it. Truly good company
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von AmericUrn
Dear Misty,
Thank you so much for sharing your story with us, and our deepest condolences on the loss of your mother in law.
We completely understand how easy it is for these date mix-ups to happen, especially during such an emotional time, and we are so glad we could make the correction and bring some relief to you and your family. Knowing that the new urn was perfect for honouring her means a great deal to us.
Thank you for trusting us with something so personal, and for your truly kind words.
With deepest care,
AmericUrn Customer Service Team
Hopefully you will never need the…
Hopefully you will never need the services of a company like this, but if you ever do AmericUrn is the one I'd choose. The customer care tean is amazing. They contact you several ways to address any issues and to make sure you are satisfied with the products. Shipping is right on schedule.
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von AmericUrn
Dear Dianne,
Thank you so much for your incredibly kind words. We truly appreciate you taking the time to share this, especially knowing how meaningful and personal these moments are for everyone we serve.
We are so glad our customer care team was able to make you feel supported throughout the process, and that the shipping experience met your expectations. Your recommendation truly means the world to us.
With deepest care,
AmericUrn Customer Service Team
My boyfriend passed away and I had…
My boyfriend passed away and I had questions about their urn's and prices. AmericUrn was awesome in answering all my questions. When I received the urn package, it was so well wrapped! It came in a beautiful velvet box, and inside the beautiful velvet box was a beautiful velvet bag. Inside the beautiful velvet bag was the most lovely urn! Inside the large, lovely urn there were four smaller urns. They were also wrapped inside their own beautiful velvet bags! I cannot tell you how happy I am with this purchase. They came quickly and were very reasonably priced. I am so impressed.
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von AmericUrn
Dear Ellen,
Thank you so much for sharing this with us, and we are so deeply sorry for the loss of your boyfriend.
We are truly touched to hear how much care and detail you noticed throughout the entire unboxing experience, from the velvet box to the beautifully wrapped keepsake urns. We always want every package to feel as special and thoughtful as the person it is honouring.
We are so glad we could answer your questions and provide some comfort during such a difficult time. Thank you for trusting us with something this meaningful.
With deepest care,
AmericUrn Customer Service Team
Products that I received from AmericUrn…
Products that I received from AmericUrn were beautiful well crafted, sturdy and exactly what I thought I would receive. The delivery time was great. I received them before the body was cremated. And they went above and beyond to make sure that all of my orders got to me in a timely fashion. And they offered a special gift keepsake. They stand on their word. I couldn’t ask for more and the price was excellent.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von AmericUrn
Dear Tona,
Thank you so much for your kind words. We are so glad the products met your expectations and that we could deliver them on time for such an important moment.
Knowing that we could go above and beyond for you and your family means a great deal to us. Thank you for trusting us with something this meaningful.
With deepest care,
AmericUrn Customer Service Team
They called me back on a Sunday
They called me back on a Sunday, that is not even their hours. I received these beautiful urns and necklace within 4 days. William was very polite and thoughtful
27. April 2026
Antwort von AmericUrn
Dear Eva,
Thank you so much for your kind words! William, our owner, is always personally committed to making sure every customer feels heard and taken care of, no matter the day or time. We are so glad he could provide such polite and thoughtful service, and that your urns and necklace arrived quickly and exactly as you had hoped.
We truly believe in going the extra mile for our customers because we know how much these moments matter. Thank you for sharing your experience with us.
With deepest care,
AmericUrn Customer Service Team
The Perfect choice to purchase an amazing urn
We were thankful we found AmericUrn website. My wife died suddenly and we needed to find an urn that would best describe her life. Our daughter found the exact urn we needed with extras. The extras included four mini urns and an engraved necklace to hold some of her ashes. The price including shipping was very reasonable. The beauty and quality was exceptional.
I would recommend this company / website to anyone in need.
24. April 2026
Antwort von AmericUrn
Dear George,
Thank you so much for sharing this with us, and we are so deeply sorry for the sudden loss of your wife.
We are truly honoured that your daughter found the perfect urn to reflect her life, and that the mini urns and engraved necklace allowed your family to keep her close in such a meaningful way. Knowing that we could be a part of this journey for your family means a great deal to us.
Thank you for trusting us during such a difficult time, and for your kind recommendation.
With deepest care,
AmericUrn Customer Service Team
Antwort von AmericUrn
Dear Debra,
Thank you so much for your kind words! We are so glad you found great value and quality with us. Your feedback means a lot to our team.
With deepest care,
AmericUrn Customer Service Team
Order an urn for my wife’s remains on…
Order an urn for my wife’s remains on Friday. Stated would ship next business day. They waited till the following Wednesday to ship and did not arrive in time even though I was assured it would through customer service. Virtually impossible to reach them by phone.You would think that they do this enough to get this to someone in 5 business days. Just a horrible experience.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von AmericUrn
Dear Christopher,
We are truly sorry for the experience you had and we sincerely apologize for the inconvenience and distress this caused you during such a difficult time.
While we understand that we may not be able to undo what happened, we want you to know that your feedback has not gone unheard. We are actively working to improve our shipping process and customer communication for all our customers so that no one has to go through what you experienced.
If you ever give us the opportunity to serve you again, we promise to make sure everything goes perfectly for you. We would love the chance to restore your trust in AmericUrn.
With deepest care and sincere condolences,
AmericUrn Customer Service Team
10 stars
I would say at least 10 stars if I could! They were wonderful! I made a mistake on the engraving and asked for options. They were sympathetic and very caring. They gave me the option of replacing the urn for cost. I couldn’t have been happier and they were very understanding. Don was a great representative who I felt really cared about my horrible situation! For a very unhappy situation, they fixed it beautifully! Thank you very much!!
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von AmericUrn
Dear Karen,
Thank you so much for your incredibly kind words, they truly made our day! We are so glad Don could provide such sympathetic and caring support during what must have been a very stressful moment for you.
Knowing that we could fix the engraving and turn this around to something you are happy with means a great deal to our team. Thank you for trusting us, and we will be sure to pass along your kind words to Don as well.
With deepest care,
AmericUrn Customer Service Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.