Amcare by Convatec Bewertungen 228

Really lovely staff, who are sensitive , discreet and helpful. Incredibly efficient service and turn around time for orders. Good website with lots loads of useful information. Lots of praise for everyone I have spoken to , especially Kevin and Marriane.

Had my stoma for 18 years and all was going well until I lost a lot of weight and had to have my gallbladder removed so I changed bags. Then Covid hit and brexit and the bags didn’t seem the same. I had lots of leakages and to be honest felt rather suicidal, depressed etc. I was recommended the new Convatec esteem body bag and was really impressed with them and fairly put them to the test!! I love the way they feel, the drainage, the ease on applying the bag and I am now at ease with confidence. So I moved to Convatec, Jo and the rest of the team are really professional and help you in every way. I wish I had explored the options before but like many others didn’t want to be a bother.

Had a good experience with Andy, trying out colostomy bags until we found one that suited me. Placed first order with Amcare, it arrived promptly two days later. Nice welcome holder. Surprised that I only received two bags of dry wipes (one wipe per stoma bag) and no wet wipes. I was with Salts Healthcare and there I received 4 dry wipe bags and wet wipes. I guess that cut backs affect all companies.

Staff so helpful nothing to much bother a lady called Jennifer was very good explained it all to me helped me so much trying your product s and it’s going great thanks to all the team

Everything about this company including Caroline beech is absolutely great, very friendly and helpful right through to the quick delivery

The customer service was excellent especially Caroline Beech who made me feel very comfortable with Amcare everything that Caroline promised happened and the delivery was very efficient I will certainly place any future prescriptions with Amcare.

Really had a great experience with Andy . He was really helpful and patient with me . I would recommend this company to everyone I know

Great service as always.so glad I swopped suppliers to amcare. they make yaving a stoma easy peasy.thank you

I have only recently moved over to Amcare after having skin problems
I have never in 30 years had such help staff are amazing and have gone above and beyond to support me
I would like to thank Sarah king for all her help

Have used Amcare for 32 years. All items ordered are always present. Very quick delivery!!! Wouldn’t use anybody else.
When I have had to contact them directly all the staff are extremely friendly and helpful.

The service you give is even better now in that you contact me before I run out of supplies which keeps me up to date.
Thank you

Brilliant company. All staff are very understanding and friendly. Can’t fault anything.

Moved to amcare from previous supplier. Found them helpful been with them for quite a few years now. Very happy

Been with Amcare (formally Home style Positive) for more than twenty years and have had no problems. Staff are very helpful and very pleasant. Easy to order repeat prescription and delivery very quick.

Great customer service and fast delivery.

Amcare have knowledge of other products that I didn’t even know existed. You encourage and explained to me how the different products from the one I was use too. You told me about alternative brands products and which item sounded best for my ileostomy. You never once pushed one particular product. You sent me samples of other products without prejudice or judgement. Even if I didn’t like them. You informed me of complementary items. I never new was complementary. All the staff are friendly helpful and very respectful. I am so glad I changed from Fittelworth to Amcare. Thank you with all My heart and my mental health. Knowing the 24hour contact 365 days a year that I can get an urgent supply at short notice. This is such a relief. Thank you to all involved from the contact on the phone to the cutting my pouches to delivery." Thank you regards Tracey.

telephone staff always very helpful and friendly, order arrives quickly and well packaged , Delivery man also very pleasant .

I have been with Amcare for so many years now I can’t remember.
Staff are alway a pleasure to talk to nothing is any problem.
I feel like part of a big family circle.
Thanks you once again.

Friendly and efficient service: actually feel its personalised to me. Ive been with 6 companies in 10 years of having a stoma; this one is easily head and shoulders above the others!

I have joined amcare group for my products and they are fantastic, I received load of welcome gift, they gave me a king size mattress protector. Bag with siccorrs and mirror .they supply mats so you can lay them on your lap and lots more. They phone me up every month to see if I am OK and go check if I need any thing. I would recommend amcare to every one, I have had my stoma a long time and had companies that do not deliver on time left out side in the rain , AMCARE OR FANTASTIC you have a problem they help. Diane Baines.