I've recently been involved in a car accident that wasn't my fault. It has been an extremely stressful situation. I've been liaising with Matt regarding my case. He's been a great help, taking... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Just passed my automatic driving test with only 2 minor faults after having some lessons with Sorina! She was incredible and made me feel so calm and confident while preparing for my test, I couldn’t... Mehr ansehen
Unternehmen hat geantwortet
On the whole the experience was good. Early on some miscommunication.. as you dont always talk to the same person. Later I tended to be in contact with Kara mostly and that meant commiunication was... Mehr ansehen
Unternehmen hat geantwortet
Excellent experience with Alps, didn’t need to ask for same member of staff when calling them as they were all able to help me get through my minor problems as I had never claimed before. Staff were v... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Rechtsschutzversicherung
- Kfz-Versicherung
- Versicherungsagentur
- Versicherungsmakler
- Versicherungsgesellschaft
Über Alps
Vom Unternehmen geschrieben
for brokers
for clients
About Alps
Alps is built upon mutually beneficial growth and long-term partnership. We believe in commitment with longevity and substance between ourselves and our brokers and we make add-ons, add up. We’re proud to say that we have 25 years of insurance product experience.
Alps Ltd
You can count on our dedicated ongoing marketing, sales, compliance, and product development support. Rest assured, we keep things simple: no minimum volumes, no exclusivity, and no tie-ins.
Alps Legal
All our staff are encouraged to contribute positively to consistently improve the client experience. We recognise the importance of communicating in a manner which suits the needs of differing individual requirements, therefore innovation remains central to the way we deliver our range of legal services.
get in touch
Kontaktinformationen
CW12 3AQ, Congleton, Vereinigtes Königreich
- alpsltd.co.uk
4.6
Hervorragend
350 Bewertungen
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very helpful and professional would…
Very helpful and professional would highly recommend
13. Oktober 2025
Antwort von Alps
Thank you for the lovely feedback! We're so pleased to hear that Kara was helpful and professional. Your recommendation means a lot, and we’ll be sure to share your kind words with her! If there’s anything more we can assist you with, please don’t hesitate to get in touch!
Very helpful
Very helpful, explained everything clearly and precisely. Great help in a stressful situation
13. Oktober 2025
Antwort von Alps
Thank you for your kind review! We're so glad to hear that Matt was able to provide clear and helpful support when it was most needed. We'll be sure to pass along your feedback. If there’s anything more we can assist you with, please don’t hesitate to get in touch!
Antwort von Alps
Thank you for your review! We've shared your kind feedback with Sophie H, who you spoke with. We'd love to know what we could do to make your experience a 5 star one next time. Let us know!
They were brilliant and full…
They were brilliant and full communication at all stages
7. Oktober 2025
Antwort von Alps
Thank you for your great feedback. We’re really pleased to hear you were happy with the communication throughout the claim!
Your comments have been shared with Kara, who you spoke with!
Antwort von Alps
Thank you for your review! We've passed your feedback along to Grace and Marissa, who you spoke with. 😊
Chloe was straight to the point and…
Chloe was straight to the point and clear. She understood my query and helped me get through it
30. September 2025
Antwort von Alps
Thank you for your feedback! I'm really glad to hear that Chloe was clear, direct, and helpful in resolving your query. We've shared your review with her, it's always great to see team members recognised for their excellent support. If you need anything else, we're here to help!
Antwort von Alps
Thank you for your feedback! We're so glad to hear you had a great experience with Grace. We'll be sure to pass along your kind words!
The most polite and helpful person I've…
The most polite and helpful person I've spoken to to help me. Thank you
26. September 2025
Antwort von Alps
Thank you so much for your kind words! We're thrilled to hear that Matt was able to assist you so politely and helpfully. We'll be sure to pass along your feedback. If there's anything else you need, we're always here to help!
EFFICIENT SERVICE
Very easy to see the status of the claim from start to finish.
Always prompt in replying to any queries.
24. September 2025
Antwort von Alps
Thank you for your kind feedback! We're so glad to hear you found the claims process clear and efficient. We have shared your feedback with Hayley who you spoke with! If you ever need assistance in the future, we're here to help!
My experience today was excellent
My experience today was excellent, I was given the information I needed, it was clear and precise and put my mind at rest over the matter I was enquiring about.
17. September 2025
Antwort von Alps
Thank you for your kind feedback. We’re really glad to hear you found the information clear and precise. Your comments have been shared with Matt, who you spoke with. If there’s anything more we can assist you with, please don’t hesitate to get in touch. 😊
Helpful
Helpful, polite at a stressful time for me. Aviva offered a very fair settlement for which my broker Verlingue will thank them on my behalf.
17. September 2025
Antwort von Alps
Thank you for your kind words, we're really pleased to hear that we could help during a difficult time. Your feedback has been shared with Becci who you spoke with! 😊
Very helpful when I was registering my…
Very helpful when I was registering my accident
1. September 2025
Antwort von Alps
Thank you for your kind feedback. Your comments have been shared with Grace, who you spoke with. If there’s anything more we can assist you with, please don’t hesitate to get in touch. 😊
Super kind reliable and amazing group…
Super kind reliable and amazing group of employees.
11. September 2025
Antwort von Alps
Thank you for your review! We're pleased to see such positive feedback about our team! We've passed your feedback along to Chloe, who you spoke with. 😊
ALPS Ltd are illegally witholding a £75 payment
On Thursday, 4th September ALPS finally agreed to honour my claim for £75
However, I still have not been paid.
ALPS have my bank account details and a transfer would take seconds.
Tomorrow, 10th September I intend to lodge a complaint with the Financial Conduct Authority (FCA) who authorise and regulate ALPS Ltd
9. September 2025
Bewertung ohne vorherige Einladung
Antwort von Alps
Thank you for taking the time to leave this review.
As clarified in the response to your previous review concerning the same subject, I can clarify that we do not operate the recovery service. However, we take all customer feedback seriously and understand your frustration.
We have passed your concerns directly to the service operator, and they will be contacting you to resolve this issue. We hope they can work with you to reach a satisfactory outcome.
Antwort von Alps
Thank you for your review! We're glad to hear that you received a quick response. We've passed your feedback along to Matt, who you spoke with. 😊
Antwort von Alps
Thank you for your lovely feedback! We are glad you find the team helpful and kind! We have shared your feedback with Chloe who you spoke to!
Helpful and courteous
I had a motorcycle accident and ALPS have been dealing with it for several months. The delay was partly due to my work, sometimes I couldn’t reply for weeks. Also, the other party, despite accepting responsibility, did not want to offer compensation for the incident. ALPS have been patiently waiting for my replies and eventually I was offered a compensation. I have been corresponding with several contacts, Chloe, Kara, Rebecca , and probably others who have all been very helpful.
8. September 2025
Bewertung ohne vorherige Einladung
Antwort von Alps
Thank you for taking the time to share your experience. We're pleased to hear that Chloe, Kara, Rebecca, and the rest of the team were able to support you throughout the process and that a positive outcome was eventually reached. If there's anything else we can help you with in the future, please don't hesitate to reach out.
Lucy was helpful and kind
5. September 2025
Antwort von Alps
Thank you for your kind feedback. Your comments have been shared with Lucy B, who you spoke with. If there’s anything more we can assist you with, please don’t hesitate to get in touch.
Antwort von Alps
Thank you for your 5* review! We are really pleased the team were able to provide you with an immediate response to your query! Your feedback has been shared with Lucy B who you spoke with!
Staff very helpful
26. August 2025
Antwort von Alps
Thank you very much for your feedback! We strive to provide a happy, friendly and helpful service and we're really pleased that you found us helpful. Your review has been shared with Chloe who you spoke with!
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.