Alpha MD Bewertungen 

51
•
TrustScore 4.5 von 5

4.5

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I especially like the veteran discount and the annual plan discount. Significantly less than I was paying with previous provider. I appreciate that they act more like a real doctor instead of just a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was unsatisfied with my last provider. They were clearly motivated more by my money than they were concerned with managing my therapy. I switched to Alpha MD and it was the best decision. They ar... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I would not trust this company with my life. Not only do they swerve shelby talks on her phone, the entire time. I've supposedly had the owner who gave me his own phone number, but yet they don't an... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Simple defined process! Switching was one telemedicine call and 2 minutes uploading required forms. The telemedicine provider patiently reviewed my treatment history and goals. No nonsense explanation... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Häuslicher Pflegedienst
  2. Medizinische Klinik

Vom Unternehmen geschrieben

AlphaMD is a patient-focused telehealth clinic helping men and women improve their health and quality of life through personalized, evidence-based care. Specializing in hormone optimization and related treatments, AlphaMD creates individualized plans based on each patient’s symptoms, goals, and lab work rather than a one-size-fits-all approach. Our mission is to make high-quality care more accessible, transparent, and supportive by emphasizing education, clear communication, and ongoing guidance throughout every stage of treatment. We believe patients deserve honest answers, responsive care, and a professional experience that makes them feel informed, supported, and confident in their healthcare journey.


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

51 Bewertungen

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4.5

Alle Bewertungen

(51)

51 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

I would not trust this company with my…

I would not trust this company with my life. Not only do they swerve shelby talks on her phone, the entire time.
I've supposedly had the owner who gave me his own phone number, but yet they don't answer their calls. They don't return their calls, and they most certainly don't answer their messages. They tell you to make appointment online, but they don't tell you that they're not going to confirm or deny they're just gonna leave you hanging. So the day of the appointment, you have no ride. And then when you try to call them, it goes to voicemail, they just ignore you, so guess what? This is not the company I would recommend for anybody who needs to make a medical trip. Somewhere this company sucks!

23. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I especially like the veteran discount…

I especially like the veteran discount and the annual plan discount. Significantly less than I was paying with previous provider. I appreciate that they act more like a real doctor instead of just a vendor in respect that they act as a check on my impulses. I just wanted the same dose as my previous provider, but taking an honest look at the numbers it wasn’t a good idea. Im sure the previous providers knew and just didn’t want to risk losing a customer by lowering my dose.

It took a couple weeks from date of labs till the pharmacy had the drugs at my door.

22. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Made the Switch- Glad I did

I was unsatisfied with my last provider. They were clearly motivated more by my money than they were concerned with managing my therapy. I switched to Alpha MD and it was the best decision. They are easy to deal with, prompt in service, the Dr. I spoke with took plenty of time to get to know me, answer my questions, etc. The blood work cost is minimal and my medicine arrived as promised. I will stay with Alpha MD for sure and I recommend that you give them a try if you are unsatisfied with your current provider. -Chris

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Thank you, Chris! We’re glad you made the switch and had such a positive experience with our team. We truly appreciate your trust, recommendation, and five-star review!

Bewertet mit 1 von 5 Sternen

Poorly run

It took multiple appointments for seemingly no reason. I had to travel 45 min to get my labs done then had to upload the results myself . The whole process took well over a month.

1. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Hi Jacob,

We’re incredibly sorry that your experience with AlphaMD fell short of the standard we expect to provide. The customer experience is paramount to us, and it’s something we take very seriously.

Our customer care team is looking into your situation and will be reaching out directly. We want to understand where the process broke down, learn from what happened, and most importantly, see what we can do to help make things right for you.

Thank you for bringing this to our attention.

The AlphaMD Team

Bewertet mit 5 von 5 Sternen

A new, relieved, happy client!

I am a new, very happy client. I was so frustrated with inefficient local endocrinologists who had no clear plan or course of treatment for me. I knew in my first consultation with Dr. Bailey that I was in very good hands!

11. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Thank you so much for sharing this. We’re glad to hear you felt confident and well cared for from your very first consultation with Dr. Bailey. We really appreciate you trusting AlphaMD with your care and are happy to have you with us!

Bewertet mit 5 von 5 Sternen

Smooth and Professional

Everything when very smooth. From the first phone call to delivery of meds. TRT has really changed my life the last 2 months. My mood, and workout has been absolutely great. Thanks

5. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Thank you for sharing your experience! We’re glad everything went smoothly and that you’re feeling such a positive difference. We truly appreciate you choosing AlphaMD.org!

Bewertet mit 5 von 5 Sternen

They made switching from my previous…

They made switching from my previous provider easy. I got on a 15 minute call with Jake on a Wednesday, and my order arrived the next Monday.

13. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Thank you for sharing your experience! We’re glad Jake made the switch easy and that your order arrived quickly. We appreciate you choosing AlphaMD!

Bewertet mit 5 von 5 Sternen

top notch interaction

top notch interaction. easy consult, up front affordable pricing. good follow up.

5. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

We appreciate the kind words! Providing a smooth experience, transparent pricing, and consistent communication is exactly what we aim for.

Bewertet mit 5 von 5 Sternen

I have been with AlphaMD for over a year

I have been with AlphaMD for over a year, based on a recommendation from friend. It was easy to set up the consult, answered all my questions and they have provided great service and kept me consistently well supplied the entire time.

30. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

We’re grateful to have earned your trust for more than a year. Thank you for highlighting the dependable service, clear answers, and consistent care you’ve received from our team.

Bewertet mit 5 von 5 Sternen

Alpha MD is the best source for your…

Alpha MD is the best source for your wellness needs. It is no nonsense, very reliable. I get the appropriate amount of emails following up to see what my needs are and to make sure that they’re being met. Not to mention the price is phenomenal for first responders and veterans. This is a no-brainer.

1. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Thank you for the thoughtful review. At Alpha MD, our goal is to provide reliable, no-nonsense care with clear communication, appropriate follow-up, and pricing that makes high-quality wellness support more accessible. We’re proud to support first responders and veterans, and we appreciate your trust in us.

Bewertet mit 5 von 5 Sternen

Highly recommend Alpha MD

Highly recommend Alpha MD. Most other companies make you feel like a number but Alpha MD takes the time talk to you and explain everything at a personal level. They have excellent customer service and the prescribers are also on the same medication so they have real world knowledge of what they’re taking about.

6. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

We’re glad to hear you had a positive experience with AlphaMD, and we truly appreciate you taking the time to share it.

Bewertet mit 5 von 5 Sternen

I cannot recommend this company enough

I cannot recommend this company enough. Where most other companies you feel like a number or just another customer not here. They take the time talk to you and explain everything about any questions or concerns you have, they have excellent customer service and the prescribers are also on the same medication so they have real world knowledge of what they’re taking about.

6. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Reviews like this mean a lot to our team. We’re so glad you felt heard, supported, and treated like a real person throughout your experience. Taking the time to answer questions clearly and provide real-world guidance is exactly what we strive for at AlphaMD. We truly appreciate your recommendation!

Bewertet mit 5 von 5 Sternen

The best clinic in the industry

The best clinic in the industry! They’re extremely responsive and genuinely care about their patients. On top of that, their prices are very affordable for the quality of care they provide. Give them a try!

26. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Whoa! This is some high praise, and we truly appreciate it. Our team works hard to be responsive, helpful, and affordable without ever making patients feel rushed or overlooked. We’re grateful for your trust and your recommendation!

Bewertet mit 5 von 5 Sternen

I travel a lot for work and AlphaMD has…

I travel a lot for work and AlphaMD has been awesome about shipping to new addresses and ensuring I receive my prescription in a timely manner.

27. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

We’re glad we could help make things easier while you’re traveling. Keeping your care consistent and your prescriptions on track is a big priority for us, so it’s great to hear our team has been able to support you wherever work takes you. We appreciate you sharing your experience!

Bewertet mit 5 von 5 Sternen

Great Experience

From start to finish, they were attentive and helpful. All steps of the process were quick and easy. The doctor was extremely helpful and did not rush the online visit, ensuring all my questions were answered and providing me with all the information I needed. The most important part was the pricing was exactly what was advertised with zero hidden costs, fees, contracts. It is exactly as they prescribed.

22. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Transparency and thoughtful care should go hand in hand. We’re proud to know your experience felt straightforward, helpful, and exactly as promised from start to finish.

Bewertet mit 5 von 5 Sternen

Process has been simple and convenient…

Process has been simple and convenient to get started. Just get my second shipment and all is good.

19. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

We’re happy to hear everything has gone smoothly so far. Making the process easy and convenient is exactly what we aim for.

Bewertet mit 5 von 5 Sternen

Incredibly accommodating

Incredibly accommodating. Genuinely willing to help, and always responsive. I have nevwr had a bad experience when dealing with any of their representatives. The best decision I ever made for myself was pursuing TRT through this company. Completely changed my life and outlook!

18. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Consistent, responsive, and genuinely helpful is exactly what care should feel like. We’re honored to know your experience with AlphaMD has had such a meaningful impact on your life and outlook.

Bewertet mit 5 von 5 Sternen

They are an extremely friendly company…

They are an extremely friendly company with amazing customer service. After attempting to use different brands, AlphaMD was able to reach my goals with a very cost effective price. I will absolutely be recommending everyone to them!

8. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Couldn’t ask for better feedback. It’s great to know the service, results, and value all stood out to you, and we truly appreciate the recommendation.

Bewertet mit 5 von 5 Sternen

Fast and Efficient

They are fast, reliable and very quick to respond to any concerns or questions I have. The online consultations make everything coinvent. They are also very knowledgeable about questions regarding my low test.

15. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

Fast, reliable, and convenient is exactly the experience we want every patient to have. We’re glad that has come through in your care.

Bewertet mit 1 von 5 Sternen

10 days no tracking on a "free test"

10 days, no "free test", consultation was not professional... they are not a good company at all. Excuses for 1/3 a month instead of clear responses. I would estimate that they honestly just pocket most of the 50 USD consultation fee and do nothing. When I pressed them after 11 days for tracking information and told them they were about to be charged back for the consultation, they told me they would not work with me and to expect a refund shortly... They suck.

UPDATE

So, they sent the box for the test, after their "bait and switch to a 209USD (120USD if you just do it yourself at LabCorp) lab, which they claim is a "discounted rate" (claiming the lab is normally 500USD+....

for a week they sent 2 TIMES A DAY via email "complete your lab and send it in" I email them back after a week, "So you guys will work with me then (when I gave them guff about them trying to bait and switch me they were told they needed to refund my consult (which they did.... and then told me they would never work with me.... they don't like combat veterans possibly?)) They continued to send the "send your test in" emails.... so I performed the test, poked my finger, bled like a hog in my bathroom, putting the blood on the card provided, making sure it is saturated to get to a certain line, letting it dry, and putting it in a special envelope. Getting it to the carrier....

2 weeks go by, not even a smoke signal. I email them: "Hey guys, any update? What is the ETA on the return of the lab results?" No response. 3 weeks go by... I called their number... no answer. I ran their OSINT and found out they are in what equates to a shopping mall in the NW Portland area (if memory serves me correctly). I sent a legal demand for the results of my test... then they want to argue with me via email for 2 days, they sent back my labs I PROVIDED TO THEM before the consult, telling me they met their statutory requirements for production of tests... I call them out on the fact that they are double-speaking (3 times deployed: 97B/E (counterintelligence/Interrogator), OIF/OEF 66MI/101st). They finally, when pinned with nowhere to go, told me, "We canceled that test on the 22nd of last month.... kick rocks..." in not-so-many words lol... so they solicited me to test, I tested, and then they had already canceled the test to begin with. Now I am receiving emails from Trustpilot claiming this is "defamation"... it's not defamatory... if it's true.
I have receipts (emails, video, call records, and the reports I filed with applicable governing bodies). So, in total, this is not someone who is just upset, flapping their gums. I was able to get my health in order by just talking to my PCP, and he is issuing my labs/TRT moving forward. I dealt with Hone before; they were professional. I dealt with PeterMD; they were professional... Alpha MD does not professionally deal with the public at all. They bait-and-switch labs, solicit tests to be fulfilled, and then cancel them, and the staff themselves can't handle some AAR after they mess up and have to have a coming-to-Jesus when they are brought to task for falsely advertising. I would avoid this company like the plague..... If they can't get a "free test" to you for a month and can't explain their process openly... how are they going to deliver the actual medicine? SMH, this is why I reported them to all applicable governing bodies for possible fraud, possible medical mishandling, and false engagement/inducement. Not a professional company... at all. If you continue (directed at Alpha MD) to say that I am defaming you.... You will be sued for defamation/slander/libel. Govern yourselves wisely. -SGT Roesler US Army OIF/OEF

The "free test" was NOT SHIPPED lol... I have the email where I make you admit it was 3rd party drop shipped, and you would provide tracking when you yourself had it... You can attempt to divert from the truth, but it will still find you. If you consider being served with legal preservation holds (spoiliation) to protect myself "threats"... guilty. Did I use strong language with your staff... after a month of being lied to, yea they got some WTF's.... who is defaming whom here? this isn't going to help your FTC, Nursing Board (WA/OK), and consumer reporting complaints. And then you attempt to report to trustpilot "illegal/defamation" so you can silence me... You want to silence combat vets when you drop the ball?

A "bait and switch" is a deceptive sales tactic where a company lures customers with a low-priced offer (the "bait"), only to claim the item is unavailable or inferior, and push a more expensive alternative (the "switch"). Merriam-Webster Legal Definition (which is what you did). If a combat veteran "threatened" your staff you have my details... where was the police report? I have the emails (only comms we used).

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Alpha MD

We take every patient experience seriously, but we also need to correct several important points in this review.

Your test kit was shipped. The delay you experienced was related to USPS transit, which is outside of our direct control. Our team did attempt to assist, but the interaction escalated to repeated profanity, threats, and abusive language toward our customer service staff.

At AlphaMD, we are committed to respectful, professional care. That standard applies both ways. When a prospective patient communicates with our team in a threatening or abusive manner, we reserve the right to discontinue the relationship and issue a refund rather than move forward with care.

We did refund your consultation fee and informed you that we would not be able to continue working with you. This decision was based on the conduct of the interaction, not your veteran status or any other personal characteristic. AlphaMD proudly supports veterans and active-duty service members, including through dedicated pricing.

We also strongly dispute the claims of “bait and switch,” fraud, or intentional mishandling. Lab options, costs, and processes can vary depending on the type of testing required, patient circumstances, and third-party lab/provider workflows. We understand frustration around shipping delays and process confusion, but we do not accept abusive treatment of our staff or false characterizations of our business practices.

We wish you the best with your PCP and future care.

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