alicemushrooms.com Bewertungen 72

TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Alice Party Trick Mushroom Chocolate was a fun surprise! The chocolate tastes great, with no strong mushroom flavor, and it provided a pleasant, uplifting experience. It was smooth, enjoyable, and exa... Mehr ansehen

Bewertet mit 3 von 5 Sternen

I really like the chocolates they actually seem to work for energy and rest. The only problem is that there is a big discrepancy in their shipping process: SavedBy Shipping Assurance costs $14.97... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Exceptional customer service! My Alice mushroom chocolates arrived completely melted due to the heat, and their team responded right away. They’re sending a replacement shipment packed on ice with no... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I missed the deadline - totally my fault and Alice's still came through for me. I really appreciate the excellent customer service. Their chocolates really help me focus and I notice a difference. It... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Vitaminpräparate und Nahrungsergänzungsmittel
  2. Schokoladengeschäft

Vom Unternehmen geschrieben

We started alice with one clear mission: to create a daily mushroom ritual that is both effective and delicious. Alice gives people what neither the pharmaceutical industry nor supplements have provided: safe, effective consumables that pair long-term benefits with immediate boosts to cognitive functioning. All in one chocolate bite. We spent two years working with homeopathic doctors, teams of formulators and chocolatiers to create something powerful and delicious—part of a wellness routine that you can look forward to each day. Our decadent chocolate supplements combine the best fruiting-body mushrooms with the best nootropics and adaptogens. This union pairs the long-term benefits of mushrooms with the immediate effects of the nootropics, and keeps you on your journey into the delights of fungi. The result: an indulgent daily routine that’s good for you and only gets better with time.


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

72 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

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Bewertet mit 5 von 5 Sternen

I ordered 2 different products

I ordered 2 different products , loved one , no benefits found in the other . Alice kindly refunded my order before I could get to cancel the refill . I tried to cancel it but was too late . Alice was so easy to work with . I love the other product , and have it on auto order .

15. Mai 2026
Bewertet mit 1 von 5 Sternen

No Order, No Response

I have not received my order, and no one is responding to my emails. The tracking hasn't updated once, but every time I check it says "en route" with the exact date and time of when I'm checking. So sketchy. There is no customer service number to call and no one to get back to me about a refund.

22. April 2026
Bewertung ohne vorherige Einladung
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Antwort von alicemushrooms.com

Hi Heather! I'm so sorry for this experience and for the delay in getting back to you. We are a very small team and don't have a customer service phone number.

It looks like your order was lost in transit by the carrier, but our team was able to set up a replacement order for you.

Please don't hesitate to reach out if we can help with anything else :)

Bewertet mit 1 von 5 Sternen

They refused to fill my order and never…

They refused to fill my order and never sent the product. The customer support at info at alicemushroomofficial dot com was fast to request payment, but never delivered my order and will no longer respond. I requested information and/or a refund and they did neither.

31. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von alicemushrooms.com

Hi! I'm so sorry but it seems like you purchased from a website impersonating us. Our website is www.alicemushrooms.com NOT www.alicemushroomofficial.com

Bewertet mit 1 von 5 Sternen

Scam

Scam. They took my money for a $500 order and never delivered. Gave me the runaround and over 3 months later I still can't get either my product or a refund. I would give 0 stars if I could.

30. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von alicemushrooms.com

Hi Sylvi! We weren't able to find any orders placed under the information that you sent us. Is it possible that you ordered from a different website?

We have been alerted that there are unfortunately other websites posing us as alice mushrooms and some customers are mistakenly ordering from there.

Any communications received should have been sent from orders@alicemushrooms.com or hello@alicemushrooms.com — we don't have any other customer-facing email addresses.

Bewertet mit 5 von 5 Sternen

ENERGY & FOCUS

I love this product because it works! It gives me more energy and focus when I need it.

9. Januar 2026
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Antwort von alicemushrooms.com

So happy that you're loving Brainstorm!! Thanks for sharing :)

Bewertet mit 5 von 5 Sternen

I accidentally signed up to subscribe…

I accidentally signed up to subscribe and wanted to change that; I was ready for a no-refund fight. Just the opposite! Customer service was exceptional, plus I learned I wasn’t taking the chocolate as directed. I did today and feel amazing. Hands down, the BEST customer service ever! I will reorder for sure now.

8. Januar 2026
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Antwort von alicemushrooms.com

So glad we could help and that you're feeling the benefits of functional mushrooms! Always here :)

Bewertet mit 5 von 5 Sternen

Great products

Great products. Great experience with customer service helping me adjust my order and navigate the site. Much appreciated!

8. Januar 2026
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Antwort von alicemushrooms.com

Thanks so much for sharing! Appreciate you :)

Bewertet mit 5 von 5 Sternen

So grateful for the customer service!

I had a little issue with my subscription and alice customer service was SO NICE and helpful. Thanks for caring about us! I really enjoy the functional mushroom option to manage my sleep and calm. The chocolates are a divine treat. I am still figuring out how to incorporate them into my daily rituals but so far, so good. Thank you for the great product

6. Januar 2026
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Antwort von alicemushrooms.com

I love this feedback! Thanks so much for shouting out our customer experience team — they truly are SO caring! Please don't hesitate to reach back out if we can help with anything else :)

Bewertet mit 5 von 5 Sternen

Great Product, Stellar Customer Service

Holidays are stressful when managing a successful online business yet when I ordered the wrong product and wanted to exchange it braced myself for no response. I received a delightful email on New Year's eve that communicated giving their employees a much needed break but they would answer soon. I received a response New Year's Day after I let them know the misordering was my fault and I had too much of Zen-x and (obviously) needed Brainstorm! No hassle, no restock charge, that evenings email was "your order is on its way! I've tried the competition and I can honestly say Alice mushrooms are the most effective.

6. Januar 2026
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Antwort von alicemushrooms.com

Holidays ARE tough but thanks so much for being patient with our team and giving us the opportunity to help! Appreciate you so much!

Bewertet mit 5 von 5 Sternen

Exceptional customer service…

The customer service was so personal and caring. I am so impressed by this company

6. Januar 2026
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Antwort von alicemushrooms.com

Thank you so much!! We're real humans (we promise!) and absolutely care about our customers. Appreciate you :)

Bewertet mit 5 von 5 Sternen

Mellow effect and help with my evening restlessness

Love the Nightcap ones as they are very mild and gradually mellow me enough that I can relax and fall asleep. Many evenings I am affected by restlessness and these help.

1. Januar 2026
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Antwort von alicemushrooms.com

So happy you're loving Nightcap! Thank you for sharing :)

Bewertet mit 5 von 5 Sternen

Customer service is excellent

Customer service is excellent. The issue I encountered when setting up my subscription on the website was resolved quickly. The treatment I received (as well as the product) convinced me that the company has high standards for their customer service.

27. Dezember 2025
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Antwort von alicemushrooms.com

Thanks so much for sharing! We love our customers :)

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