I absolutely love the people who work in my local AH, however head office/ customer service is so poor, despite contacting them in numerous occasions to tell them there is a problem with their paymen... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
PRESTON STORE All the staff are extremely personable, helpful & very knowledgable with all the products in store. Special thanks to Georgia who offered in depth time & great help choosing produc... Mehr ansehen
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Massive thanks to Becky at Alan Howard Sheffield Parkway store for all her help with my recent purchase. She absolutely went the extra mile to get me samples of fabric etc when the manufacturer were... Mehr ansehen
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A wonderful company to have as my suppliers Always very helpful A product I used had been discontinued The staff was brilliant , went above and beyond to have found the product in one of th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are Alan Howard, a family run company and the UK’s leading professional Hair and Beauty supplier. We are exclusively for professionals, who we have been supporting with professionalism, integrity, nurtured relationships and knowledge since 1973. We partner with the most trusted brands along with the most advanced business platforms. This allows us to offer the best products, education, tools, furniture and business support, enabling our community to thrive. We have a bespoke omnichannel strategy to answer most of Hair and Beauty professionals’ needs whether it be in-store, online or via our sales teams. We are Alan Howard, the partner of choice for Hair and Beauty professionals. Today: We have 25 stores, 50+ BDMs, over 320 employees, and 7 training academies. Our Values We are, Passionate - Loving what we do. United- Stronger together. Loyal - Valuing each other. Selfless - Putting others first. Empowering - Striving for perfection. This is our PULSE. The Heartbeat of Everything We Do!
Kontaktinformationen
Alan Howard, Unit 12 Woodbank Industrial Estate, Turncroft Lane, SK1 4AR, Stockport, Vereinigtes Königreich
- 08453458535
- info@alanhoward.co.uk
- alanhoward.co.uk
4.1
Gut
162 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The ladies ate brilliant always help…
The ladies ate brilliant always help with any questions and show me promotions x
13. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Alan Howard
Hi Michelle, thank you for your five star review! It's great to hear such wonderful feedback. Thank you
Katie
Really helpful staff
Really helpful staff, always service with a smile and a friendly atmosphere in store
13. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Alan Howard
Thank you Molly for you 5 star review!
We look forward to seeing you in store very soon!
Katie
Great team, welcoming atmosphere, well educated staff!!
I cannot recommend Alan Howard at Hackenthorpe enough. The staff are very welcoming and always go above and beyond to help the customers out. They have recently donated a number of hair care gift packs to my sons school to help raise funds for the school, this was a very kind and generous gesture. All the team at this branch are very knowledgeable in the hair products/ tools and equipment they retail, and can advise well, (I cant comment about the beauty knowledge as that's not my field), however im sure they are able to answer questions and/or offer advice in that area too.
Keep up the great work and welcoming atmosphere everyone at Alan Howard - Hackenthorp Team!!
Thanyou for an enjoyable experience.
11. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Alan Howard
Thank you for your glowing review of Alan Howard Hackenthorpe!
It's great to hear such wonderful feedback on our stores.
We look forward to welcoming you into store again very soon!
Katie
Very helpful
Very helpful, friendly staff. Everything is easy to find and the shop is clean and tidy. My go to warehouse.
11. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Alan Howard
Hi Rachael, thank you so much for your five star review! Great to hear that your Alan Howard store is your go to! We look forward to seeing you again in store very soon.
Katie
Alan Howard's Hackenthope
Alan Howard's Hackenthope. Excellent customer service excellent staff nothing is to much trouble very friendly and approachable would highly recommend thank you 😀
11. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Alan Howard
Hi Amanda, thank you for your wonderful review of Sheffield Hackenthorpe. It's great to hear that the team there provide excellent customer service. We look forward to seeing you in store again very soon.
Katie
Defaced clippers by date marking
I bought some lithium battery clippers they date marked them very deeply on the surface of the handle of both clippers. Very raised, sharp. Totally defacing the clippers, l was never told where and exactly how they would be date marked. Very expensive clippers, defaced and uncomfatable to hold/ use
It's company policy, well Alan Howard it's the last time you'll be seeing me!!! Disgusted.
8. April 2024
Bewertung ohne vorherige Einladung
Antwort von Alan Howard
Hi Lynn, hope you are well. I have responded to your previous review with the below...
Our team are aware of your issue and we have tried to contact you regarding this via telephone.
Please could you let us know when it is best to contact you regarding this.
Many thanks,
Katie
Great products
Ordering online is simple and free delivery is usually 1-2 days it was a little longer with small order and paying for delivery but used a different courier.
28. April 2024
Antwort von Alan Howard
Thank you for taking the time to leave us a 5 star review! It is much appreciated.
Katie
Your still advertising next day…
Your still advertising next day delivery. You have not offered this for months now. So never sure when I'll get a delivery.
Your new website I know you have tried to brighten up, but how bright/ tone the pink is is very hard for dyslexic people to read
29. März 2024
Antwort von Alan Howard
Hi, sorry to hear that you've been previously unhappy with our delivery service. If you have ordered through our website, orders placed after 12pm on a Friday and anytime on a Saturday or Sunday will usually be dispatched the following Monday, or next working day if a bank holiday.
We offer multiple delivery options depending on your needs. Please reach out to us if you require more information.
Many Thanks
Hair bands
The hair bands have become unusable. They used to be tight and lasting a good few weeks. They are now loose and as stretched at first use as they used to be when I was putting them in the bin after weeks of use. Very disappointing and a let down!!!!
19. März 2024
Bewertung ohne vorherige Einladung
Antwort von Alan Howard
Hi, we're sorry to hear you're having problems with your product. Feel free to contact your local store and we'd be happy to look into this for you further.
Thank you.
Antwort von Alan Howard
Thank you for your 5 star review!
Antwort von Alan Howard
Thank you for your five star review!
I always order online and guarantee I…
I always order online and guarantee I can fetch products either same day or next day.Saves me a lot of time.
1. Januar 2024
Antwort von Alan Howard
Thank you for your 5 star review!
Antwort von Alan Howard
Thank you for your 5 star review!
UnWash Bio Cleansing Conditioner 400ml
fantastic company , brilliant service Staff very polite can help you enough
24. Dezember 2023
Bewertung ohne vorherige Einladung
Good communication
28. November 2023
Shopping experience
I frequently go to the Sheffield Alan howards warehouse where i always recieve very good service expecially my last few occasions where your team members Julie and Becky were very assisting and helpful.
9. November 2023
Bewertung ohne vorherige Einladung
Great fast service
30. Oktober 2023
Great website quick delivery
1. Oktober 2023
Excellent staff
Excellent, super quick service, really good communication and lovley ladies in the Rochdale store. First time visit to collect an order today will definitely be going back.
Thank you
Josy
3. Oktober 2023
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