Great experience with the booking app. Secured vehicle and personal insurance. Instructions forwarded immediately by email. I know things can still go wrong yet I feel insanely confident as you though... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Blair was amazing!! Gave us an upgrade to a beautiful near new car and was an absolute delight to deal with - made the start of our holiday perfect :-) Loved the birthday wish written on our car deta... Mehr ansehen
Unternehmen hat geantwortet
The range of Car Hire Options available from low cost being older cars to more late model cars available. This is probable the 6th time that I have rented a car via Airport Rentals, all have been very... Mehr ansehen
Unternehmen hat geantwortet
I genuinely appreciated Auckland Bargain airport rental car service. They deserve 5 stars. Consequently, I have rented a car 2wks ago, it was a beautiful little hybrid, and I can't express how amazin... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- auch in
- Mietwagenanbieter
Vom Unternehmen geschrieben
Search & compare all the car rental brands under one roof. Find the vehicle to suit your needs, then place an easy online booking at a great low price!
Vom Unternehmen geschrieben
- Famous Brands & Local Suppliers
- Our website gives you a great range of rental companies who operate from both on-airport and off-airport (usually providing a shuttle service) depots.
- Toll Free 24/7 Customer Service
- Our team of car rental experts are available to take your calls and answer your questions around the clock, 24 hours a day, 7 days a week.
- Helped with over 3 million bookings
- Our business and leisure customers have trusted us with over 3 million rental car bookings. We have systems and proven experience to ensure your car rental goes as smoothly as possible.
Kontaktinformationen
Auckland, Neuseeland
- drive@airportrentals.com
- airportrentals.com.au
4.5
Hervorragend
8632 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von AirportRentals.com.au
Hi Leighann,
Thank you for your kind words! We're thrilled to hear that you found booking with us so straightforward and that you were so pleased with the range of vehicles available. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
EasyEverything worked and I got what I…
Everything worked and I got what I wanted without fuss
26. März 2026
Antwort von AirportRentals.com.au
Hi Stephen,
Thank you for your kind words! We're thrilled to hear that you found it easy booking with us and that everything you wanted was accommodated for. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Quick n easy
24. März 2026
Antwort von AirportRentals.com.au
Hi David,
Thank you for your kind words! We're thrilled to hear that you found it quick and easy booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Disappointing Experience and Inconsistent Service
Our experience was disappointing overall — although the booking was made for a Toyota RAV4 AWD or similar, the rental process involved multiple vehicle changes, including older models, which resulted in unnecessary inconvenience and disruption during the trip, with one vehicle also developing a fault after a short period of use; while we understand the use of “or similar” classifications within the industry, the level of consistency, reliability, and overall service delivery did not meet reasonable expectations. Notably, the explanation provided in direct correspondence differed from the response given publicly, which further highlights a lack of clarity and consistency in how the situation has been addressed. Overall, the response was overly focused on policy rather than acknowledging the practical impact on the customer experience.
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von AirportRentals.com.au
Dear TC,
Thank you for your feedback. We’re sorry to hear about your experience, as we understand how frustrating multiple vehicle changes and reliability issues can be during a trip.
From what you’ve described, the concerns relate to the vehicle provided and the service delivered by the rental company. As a booking platform, we facilitate reservations, while vehicle allocation, condition, and on-the-ground service are managed directly by the rental provider.
That said, we’d still like to look into this for you with the rental provider. Could you please provide your booking reference number (starting with IM) so we can investigate further?
Kind regards,
Shin
Antwort von AirportRentals.com.au
Hi Alen,
Thank you for your kind words! We're thrilled to hear that you were pleased with the ease of booking with us, and our competitive pricing. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Antwort von AirportRentals.com.au
Hi Brian,
Thank you for your kind words! We're thrilled to hear that you had no difficulty making your boking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Easy to book and good deal
23. März 2026
Antwort von AirportRentals.com.au
Hi Prabin,
Thank you for your kind words! We're thrilled to hear that you were able to find the vehicle you needed at a great price and hard no difficulty making your booking. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
All very easy
20. März 2026
Antwort von AirportRentals.com.au
Hi Gabrielle,
Thank you for your kind words! We're thrilled to hear that you found it so simple to make your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
A good way to find a range of car hire…
A good way to find a range of car hire company options then to select and book.
22. März 2026
Antwort von AirportRentals.com.au
Hi Don,
Thank you for your kind words! We're thrilled to hear that you enjoyed the choices we had available and found our booking process easy to navigate. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Antwort von AirportRentals.com.au
Hi Colin,
Thank you for your kind words! We're thrilled to hear that your received great communication and customer service from our team. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Easy and quick process
22. März 2026
Antwort von AirportRentals.com.au
Hi Ray,
Thank you for your kind words! We're thrilled to hear that you found it straight forward to make your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Easy to use except for driver's details
21. März 2026
Antwort von AirportRentals.com.au
Hi Veronica,
Thank you for your kind words! We're thrilled to hear that you found the process easy to navigate. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
A simple, intuitive, easy-to-follow system
A system that is easy to understand and follow, plus helpful, knowledgeable,friendly staff made the process easy to follow from the point of initial enquiry to making a booking.
20. März 2026
Antwort von AirportRentals.com.au
Hi Geoff,
Thank you for your kind words! We're thrilled to hear that you found the process online easy to navigate. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Chloe
Easy online booking
19. März 2026
Antwort von AirportRentals.com.au
Hi Bruce,
Thank you for your kind words! We're thrilled to hear that you found it easy booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Very easy to book and price included all costs up front
Very easy to book and price included total insurance coverage up front so no dripfeeding of costs
18. März 2026
Antwort von AirportRentals.com.au
Hi Kylie,
Thank you for your kind words! We're thrilled to hear that you found it easy booking with us and found the prices to be fair. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Antwort von AirportRentals.com.au
Hi Seung Soo,
Thank you for your kind words! We’re thrilled to hear you received great service from the team. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated. Kind regards, Alana
Easy process and website
17. März 2026
Antwort von AirportRentals.com.au
Hi Timothy,
Thank you for your kind words! We're thrilled to hear that you found it simple and straightforward to make your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
The initial reservation was great
The initial reservation was great, it was just the link for the additional information that followed afterward. I kept entering my addition information (License #, Insurance information, etc.), and everything I entered kept disappearing. I am not sure if the system is actually accepting my entered information and hiding it, or if it is actually disappearing.
16. März 2026
Antwort von AirportRentals.com.au
Hi Clarissa,
Thank you for your feedback. It appears that you may have received an online check-in link directly from the rental provider. We’ll be reaching out to you directly to gather more information and assist where appropriate.
Kind regards,
Shin
Antwort von AirportRentals.com.au
Hi Elias,
Thank you for your kind words! We're thrilled to hear that you found our prices to be affordable. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Easy to view all of the various rental…
Easy to view all of the various rental companies, the vehicle sizes and prices, including what size and how many suitcases fit in the boot.
15. März 2026
Antwort von AirportRentals.com.au
Hi Connor,
Thank you for your kind words! We're thrilled to hear that you found it easy navigating our website to find the information you needed. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.