Air Filters Delivered Bewertungen 

2'563
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The size filters I got were larger than what was advertised and would not fit into my furnace intake. However I didn’t read the actual sizes I just picked the brand I thought I have so it’s my fault... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The filters we get from Air Filters Delivered are good quality filters, get the job done and we get them at a price that allows us to change them when they get dirty! Previously we would use the ones... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Air Filters Delivered has become my go-to source for central air system filters. Their filters are very well made (better than general commercial brands). The filters come in better sizing than is av... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I ordered air filters and the wrong size was sent to me. When I reached out to customer care via email they responded quickly and sent out the correct size a couple days later. I really appreciate the... Mehr ansehen

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4.4

Hervorragend

TrustScore 4.5 von 5

2563 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(2'563)

118 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Paid for filters that didn't arrive

I ordered air filters on 9/1/20 and received a quick response that the filters would be shipped and I would be notified in 5 days. On 9/10/20, I wrote to inquire, as I had not been notified about the status of the order. The response: wait 5 more days. I emailed again today (9/17/20) and received a response so quickly it must have been written by a robot: wait another 5 days.

17. September 2020
Bewertung ohne vorherige Einladung
Air Filters Delivered-Logo

Antwort von Air Filters Delivered

Good afternoon, I sincerely apologize for the delay in response, we are short handed and have a large backlog we are working through our emails. Thank you for referencing your case numbers, I will touch base with you there too, but I do believe your order was delivered on 9/19/20.

Thank you,
Kara
Air Filters Delivered

Bewertet mit 1 von 5 Sternen

No contact address

Tried to cancel my order to Air Filters Delivered LLC through Amazon and the email the company gave Amazon doesn’t exist. Have tried three times to cancel to no avail.

16. September 2020
Bewertung ohne vorherige Einladung
Air Filters Delivered-Logo

Antwort von Air Filters Delivered

Hi Ashley, I'm sorry for the poor experience! Our support email in Amazon doesn't match some other setting and so Amazon some time kicks it back to the customer saying it doesn't exist, when in reality we do receive the email and try to resolve the issue in a timely manner. I apologize for the mis-information!

Thank you,
Kara
Air Filters Delivered

Bewertet mit 1 von 5 Sternen

Product Never Arrived

The product never arrived. Made multiple attempts at contact the company, no response. Buy at your own risk. Apparently sometimes they deliver and sometimes they don’t. I’m out $100. Good luck if you give them a try. You may end up frustrated w no product.

20. August 2020
Bewertung ohne vorherige Einladung
Air Filters Delivered-Logo

Antwort von Air Filters Delivered

Good afternoon, I can help in this with either getting your order to you or a full refund. If you can give me your order number I can take care of this right away.

We had an issue in tracking where labels were marked as printed and the order as done, we have been diligently working through finding all the orders that were affected by this and it is possible your order is on this list, but I would like to make sure.

Thank you,
Kara
Air Filters Delivered

Bewertet mit 5 von 5 Sternen

Amazing service.

I ordered an air filter Which arrived fast, unfortunately i ordered the wrong size and it did not fit properly. They refunded me and told me to not worry about returning the filter and to donate it. Was very nice of them to do so and highly recommend them for their service.

5. August 2020
Bewertung ohne vorherige Einladung
Air Filters Delivered-Logo

Antwort von Air Filters Delivered

Thank you so much for the kind words! We know we have let several of our customers down during these difficult times and we are working hard trying to make up for it!

Thank you,
Kara
Air Filters Delivered

Bewertet mit 1 von 5 Sternen

Seems like a scam to me

It has been 3 weeks since I paid them through PayPal and even after attempt to contact via email I have had no response. A week ago opened ticket with PayPal and still no response. The site shows 4.5 stars and if you look else where it is a lie. This place has the worse customer service and sure smells like a SCAM company.

1. August 2020
Bewertung ohne vorherige Einladung
Air Filters Delivered-Logo

Antwort von Air Filters Delivered

Good morning, I apologize for the delayed response and the poor experience you have had with us. We had some issues that caused delays in shipping and unfortunately a backlog of contacts from customers that we are working through. Unfortunately our customer service team is very small and have been overwhelmed but working diligently to get back to everyone. We are working to improve this and our communication to our customers.

I believe your order was delivered on 8/7/20, but I will contact you in email about hopefully making up for the extreme delay you experienced with us.

Thank you,
Kara
Air Filters Delivered

Bewertet mit 1 von 5 Sternen

Not received

Ordered (charged card) and never received. After 2 weeks, tried to contact customer service and they said it would be another 5 business days to get back to you. Didn't appreciate delay tactics so might as well buys somewhere else.

28. Juli 2020
Bewertung ohne vorherige Einladung
Air Filters Delivered-Logo

Antwort von Air Filters Delivered

Good morning, I apologize for the delayed response and for the poor experience you had with us. I believe you have already disputed the charge, I am sorry that we were not able to get to your email in time to issue you the refund. I also see that the filters were finally delivered on 8/3/20, please keep these filters with our apologies!

If there is anything else that I can help with, please let me know!

Thank you,
Kara
Air Filters Delivered

Bewertet mit 1 von 5 Sternen

They sold me a filter for $150 that…

They sold me a filter for $150 that does not fit.
I ordered a certain size and they sent me a completely different size and are now telling me I did not order the size I need but the size they sent me. Plus it took a lot longer than 5 days to deliver more like 15 days. Very disappointed. Im trying to be nice about it, so that my review does not get flagged.

20. Februar 2020
Bewertung ohne vorherige Einladung
Air Filters Delivered-Logo

Antwort von Air Filters Delivered

Hi Jas, I apologize for the poor experience you had with us! I would like to look in to your order and get you set up for a refund. I will message you directly to get your order number.

Thank you!
Kara
Air Filters Delivered

Bewertet mit 1 von 5 Sternen

Ironic that "Delivered" is part of their name

I ordered 2 sizes of filters on 1/3/20 and received only half the order 1/12/20. I contacted them and Fedex, and instead of saying that THEY inadvertently shipped only part of the ordered, they lied and said that the boxes got separated, and sent me a NEW TRACKING NUMBER. Why did I get another email from them saying my "order has shipped" and here "is your tracking number"?? At least be honest. I will not be ordering from them again.

13. Januar 2020
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Terrible support and service!

Terrible support and service! I have to call every month looking for the filters. I set up a recurring subscription with them and its useless. I spoke with support and was told it's my fault every month cause of a billing error. It's all BS, stay far away from this company if you want to save yourself from headaches.

20. November 2019
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

ZERO STAR REVIEW....glad I only ordered…

ZERO STAR REVIEW....glad I only ordered one to try.
Two weeks ago I ordered a standard size filter, just got a notice it was shipping. Use thier tracking tool, comes back with error and says my order isnt valid.

What a excrement of a company!

14. September 2019
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor customer service

I guess it was my fault, but I'm going to blame their poor website design. I thought I was ordering a 20x20x1 pad filter frame. I thought that is what fit in a 20x20x1 filter opening for a furnace filter. For some reason they are not 20x20x1, but 19.5x19.5x0.75. Anyway, they said I ordered a custom size and it couldn't be returned. For some weird reason they were willing to send me another one, but only at the custom size I ordered originally. If they had just been able to change it to the size I needed they would get 5 stars. I will never order from these guys again. Everyone check out DiscountFilters.com before you order from AFD.

22. August 2019
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

poor fit, no options for redress

The filters won’t seat properly into the threads of my Culligan faucet filter. Cross-threading is not occurring. The first one had a small leak. My plumber agreed that it was not user error, we had inserted it correctly, but it leaked from the threading area, nonetheless. The leak was minor, so I used it anyway.

The second one, when fully inserted, sprays from the threads so powerfully that it reaches the next room (incidentally, damaging books and art in its path).

I bought a pack of 8. 6 are still in their original packaging. They would not accept a return of any of them. I wasted more than $70 on a faulty product.

19. August 2019
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

They advertise 3 days delivery at the…

They advertise 3 days delivery at the most. It took nearly a month to get my filters. I received no email from them about the delivery nor did they answer my emails as to the delay. I WILL NOT ORDER FROM THEM AGAIN!

28. Februar 2019
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Horrible customer service

Ordered new furnace filters from Air Filters Delivered on the 6th of Nov. I received an email on the 20th that they shipped. When I inquired why the 2 week delay in fulfilling my order, I got a curt "we had a material shortage". Shipped by the slowest method and now won't receive until Dec 3rd. Abysmal customer service!!

26. November 2018
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor quality - Don't back their products

Poor quality
I purchased 6 air filters and when I removed the first one from the blower unit, I noticed that the pleats had separated from the frame allowing air past the filter. I noticed one other filter (not used) where the pleats had also separated. I contacted air filters delivered and they said there was nothing they could do about the problem since the order was 2 months old and would not replace the filters.

14. November 2018
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Havent even recieved my filters yet

Havent even recieved my filters yet. Ordered 15 days ago and not even shipped. Would not recommend this company to anyone. When I reached out asking about where my filters are I got a generic email stating they would be shipped in another 5 days. Terrible customer support considering didn't even get an explanation or apology. Spend your money else where. For the time taken I assume they probably have these made in China and shipped over here. Just to clarify I order almost. $90 worth of goods and transaction had processed through my back next day. Very very disappointed.

28. September 2018
Bewertung ohne vorherige Einladung

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