I have purchased and used Aidot products for years. So fat they have been extremely reliable. Their customer service I have never had an issue with. Their app is easy to use and constantly updates whe... Mehr ansehen
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Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Beware of purchasing from this company. I invested several hundred dollars in a leaf blower, string trimmer and batteries from AiDot Enhulk, and now customer service says they have emptied their wareh... Mehr ansehen
AiDot lights are a game-changer for my Halloween haunt setup. The color range is rich—perfect for eerie purples, toxic greens, and blood-red strobes. I synced them with Alexa and DMX triggers for fl... Mehr ansehen
AiDot has wonderful products, they have been honest and prompt with all promised products and gifts. The water sensors connected easily to my current wall WiFi/Bluetooth device allowing me to place th... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
AiDot Enhance your home with the latest smart lighting technology. Browse our collection of smart light bulbs today and discover a new way to illuminate your space with style, convenience, and energy efficiency.
Kontaktinformationen
8605 Santa Monica BLVD 79525 West Hollywood, 90069, CA, Vereinigte Staaten
- help@service.aidot.com
- aidot.com
3.9
Gut
289 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 81 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The best smart plug in the market.
The best smart plug in the market. Extremely easy to connect and use. I love this product.
1. September 2025
Well I was skeptical of course but I…
Well I was skeptical of course but I was pleasantly surprised and relieved to see my new pool vacuum at the foot of my door.
Excellent experience with the store but the website is not what you would expect.
Seems to be another branch of the brand.
Overall I am very satisfied and encourage you to trust the store and feel comfortable with the whole experience.
7. September 2025
Did not provide the brightness I…
Did not provide the brightness I expected. The gymnastics required to the return the item was not worth my time and effor
6. September 2025
Antwort von Works With AiDot
We’re sorry to hear about your experience, and we apologize for any inconvenience caused. Your feedback is very important to us, and we’d like to help resolve this for you as soon as possible. Please feel free to contact our support team so we can assist you further.
I would rate less than 1 if that were…
I would rate less than 1 if that were an option. I will never again purchase from Aidot. The website stated 60 day guarantee. I had opened the box but not fully removed the food processor components from the box because I saw the small size of the bowls (and the parts looked cheap). I requested a Return Authorization but customer service did not provide one and then after the 3rd email they stated the return has to be within 15 days. I pointed out that the website stated 60 days -- they still did not provide an Return Authorization.
3. August 2025
Antwort von Works With AiDot
We’re sorry to hear about your experience, and we apologize for any inconvenience caused. Your feedback is very important to us, and we’d like to help resolve this for you as soon as possible. Please feel free to contact our support team so we can assist you further.
Perfect Smart choice
Easy to use and setup devices and mobile application, lots of options, I like that I can use voice control through Siri on iPhone, and at affordable prices
3. August 2025
We LOVE Aidot
We use these lights and plug-ins in our home for everyday use. We love the fact that we can have our lights come on and go off at a certain time of the day or night. We were doing some updates to our home and were actually looking for recessed ceiling lights that use the Aidot app. We have yet to find the prefect recessed lighting for our new deck roof. My husband only wants them with the black rim color and the Aidot app. I guess we keep waiting till you come out with them.
2. August 2025
So Easy to set up!
So Easy to set up!! Already had some smart lights that I love from this company. These lights are durable and very pretty at night....I love that there is no wires and I can control from my phone!
2. August 2025
wanted to return the product but they…
wanted to return the product but they wouldn't offer return
2. Juli 2025
Antwort von Works With AiDot
We’re sorry to hear about your experience, and we apologize for any inconvenience caused. Your feedback is very important to us, and we’d like to help resolve this for you as soon as possible. Please feel free to contact our support team so we can assist you further.
Very organized
Very organized, I can always find what I’m looking for and can usually find it quickly easy checkout.
3. Juli 2025
Very slow in replying to you, not good customer service
Very slow in replying to you, I cannot connect my Wi-Fi smart security light and I done every their help pages surgest. I think it has a fault but they just don't reply.
20. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Works With AiDot
We’re sorry to hear about your experience, and we apologize for any inconvenience caused. Your feedback is very important to us, and we’d like to help resolve this for you as soon as possible. Please feel free to contact our support team so we can assist you further.
HORRIFIC CUSTOMER SUPPORT
First, I recommend you DO NOT BUY their pool vacuum and further... Stay Away from this Company! The device functions reasonably, except my battery was apparently bad, lasting only 5 - 10 minutes with each charge. I contacted cusomer service and they responded by having me jump though all kinds of hoops... delaying and not responding to the real issue. THEY DO NOT STAND BEHIND THEIR PRODUCT! I have received a half dozen emails over a couple of weeks now without resolution. Every time I do what they ask and they give me yet another task, including providing them with a detailed video of the product failing. I requested a return/replacement and they respond by having me jump through more hoops. They obviously have no intention of supporting this out-of-box failed product!
26. Juni 2025
Bewertung ohne vorherige Einladung
Aidot is awesome and easy to install!
Aidot is awesome!
11. April 2025
Bewertung ohne vorherige Einladung
Very easy to set-up
Very easy to set-up. The bulbs connected to my wifi in seconds, and that's 8 bulbs all at the same time. I also love the bluetooth wall mounted button as an option to turn the bulbs off / on. AiDot will be my go to bulbs going forward.
2. März 2025
Terrible tech support
Terrible tech support, took forever for anyone to get back with me and no one ever understood my questions no matter how many times I rephrased the question. No one ever contacted me back after last correspondence. The App was difficult to navigate especially with all the pop-ups. It seemed the App was more interested in selling something. I returned the product.
31. Januar 2025
Antwort von Works With AiDot
We sincerely apologize for the frustrations you experienced with our service. This is not the standard we aim for, and we’ve initiated additional staff training to ensure clearer communication and faster response times
Great Experience
great selection, site easy to use, great customer service, fast and efficient delivery. Have yet to install product but it looks impressive.
28. Februar 2025
Bewertung ohne vorherige Einladung
work great
work great, very pleased. however it would be nice if they had zigbee or functionality to connect them to other devices such as home assistant
3. Januar 2025
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