First, you required a survey before renewal, but it stated no rush. Then an email was received that we were being canceled. We spent hours researching new insurance and obtained approvals while tryin... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I hadn't heard of Ahoy and stumbled upon them through a sailing chat room. Their application process was clear and straight forward and they answered any questions I had promptly. Which wasn't t... Mehr ansehen
Unternehmen hat geantwortet
Short wait time on hold. Agent understood my request to add another individual to my policy. I gave him the requested information and he typed it up and sent me an email with the policy change while I... Mehr ansehen
Unternehmen hat geantwortet
I put a call into Ahoy as I was researching insurance companies, and the gentleman I spoke with answered my questions professionally, explaining their position in the marketplace. I felt very comforta... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Ahoy! Insurance
Vom Unternehmen geschrieben
About Ahoy!
Ahoy! is a new breed of boating insurance company that leverages proactive, risk-reducing technology to keep you and your boat on the water stress-free.
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Boat Insurance for Boaters by Boaters
Vom Unternehmen geschrieben
- Leveraging technology and our boating expertise to provide you with the best insurance, coupled with a better and safer experience on the water.
- A boat isn't just another piece of property It’s a lifestyle choice. It’s where you create memories, it’s your escape when you need a little serenity or a place to run to for some excitement. We’re boaters, we get that. Ahoy! is a new boat and yacht insurance company designed by people who understand and care about boating as much as you do. Ahoy! provides innovative recreational boat and yacht insurance that leverages proactive, risk-reducing technology to keep the most exciting aspect of your life stress-free.
Kontaktinformationen
5 Union Square W STE 1400, 10003, New York, Vereinigte Staaten
- 1.855.289.2469
- info@ahoy.insure
- ahoy.insure
Boat Insurance for Boaters by Boaters
4.5
Hervorragend
302 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 88 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Ahoy! Insurance
Thank you Dennis for the review. Ahoy!
Antwort von Ahoy! Insurance
Thank you for the kind review Hillel. Ahoy!
Antwort von Ahoy! Insurance
Thank you for the review Brian. Ahoy!
I asked for help and they took care of…
I asked for help and they took care of me. Thank you
9. Juni 2025
Antwort von Ahoy! Insurance
Thank you for the review Jaime. We informed Gordon, Vanessa, and Mark who assisted you about your sentiment. Ahoy!
Call center guy was great !0
9. Juni 2025
Antwort von Ahoy! Insurance
Hello Peter, thank you for the review. Given the five stars we assume that !0=10! :-). Ahoy!
Antwort von Ahoy! Insurance
Thank you for the kind review Arthur. We notified Gordon who assisted you about your positive feedback. Ahoy!
Excellent customer service
Had an issue on the app but calling got it all figured and and signed up w no issues.
8. Juni 2025
Antwort von Ahoy! Insurance
We are very happy the issue has been resolved and that you are satisfied Nathaniel. Ahoy!
The initial application and review - great!
The initial application and review was straightforward! No trick questions or last minute ‘gotcha’ moments. The coordination with Boatfix was outstanding and clear - it is an option to help protect our investment, not a hidden cost required to get insurance. So far we’re happy!
7. Juni 2025
Antwort von Ahoy! Insurance
Thanks much Jennifer for the great review. We are boaters as well so aspire to provide our community the offering and service we would have liked having. So we are very happy when we receive reviews like yours. Especially if they are related to our unique offering. Would it be provided by Ahoy! or our partners. Ahoy!
Easy to get on board
Easy to get on board! The process was simple and took very little time to get the coverage I wanted.
7. Juni 2025
Antwort von Ahoy! Insurance
Thanks much for the review Larry. We are glad you are happy and now best protected to continue creating memories with friends and family on the water. Ahoy!
Signing up was easy customer service…
Signing up was easy customer service was friendly and knowledgeable answered all my questions
6. Juni 2025
Antwort von Ahoy! Insurance
Thanks much for the review Joseph. Ahoy!
Antwort von Ahoy! Insurance
Thank you Douglas for the positive review. Ahoy!
My overall experience was fine
My overall experience was fine. I would recommend you to a friend. It was easy to sign up for a policy on line. Other than that I fortunately didn’t have much interaction. No claims or problems.
My main complaint is the time it is taking to get my refund since I cancelled the policy on the last day of the old policy and my premium had aiready been paid for the upcoming year. I feel Ike I’ve waited too long to have the money put back into my account. It’s causing me cash flow issues.
Update: Ahoy customer service read my review about the refund and remedied the issue within 24 hours. Good work. Thank you
21. Mai 2025
Antwort von Ahoy! Insurance
Hello Elaine, thank you for the kind review. We are pleased to hear your overall experience has been good. We hear you on the time its taken to get the refund. We will debrief and improve. Ahoy!
Flawless customer service.
4. Juni 2025
Antwort von Ahoy! Insurance
Thank you Kai for the review. Ahoy!
Best ever….very professional and took…
Best ever….very professional and took care of my request immediately…Thanks
3. Juni 2025
Antwort von Ahoy! Insurance
Thanks for the enthused review David. We conveyed the sentiment to Gordon who assisted you.
We aspire to provide the best offering and most friendly and professional service to our fellow boaters. So when we receive such reviews as yours it makes our day. So thanks.
Ahoy!
Contacting Ahoy for Policy Updates
I initially called Ahoy to add Additional Insured. I left a message, but never received a call back. Then I tried calling again (5x), but the main number to speak with an agent was not working.
When I finally reached someone, he was very helpful and resolved my request for Additional Insured.
Contacting Ahoy! gets 3 stars. The agent I finally reached gets 5 stars.
2. Juni 2025
Antwort von Ahoy! Insurance
Hello Thomas, thank you for your feedback.
Indeed, yesterday we experienced issues with the telephony system for a couple of hours due to problems the telephone service provider had. As soon as we found out about the issues we worked with the service provider to fix those. All in all we experienced such issues for a couple of hours and now the system is back up.
We aspire to provide our fellow insured boaters the best offering at the highest quality possible. As such we take cases like this very seriously and appreciate you bringing your experience to our attention. We are thrilled that once you were able to connect with Gordon (who worked with you) the service was of high quality. At the same time, we debriefed the case and learned from it so to do better in the future.
Thank you for business and, again, for the feedback. Please dont hesitate to get in touch with anything needed in the future.
Ahoy!
Agent knowledgeable and very courteous.
29. Mai 2025
Antwort von Ahoy! Insurance
Thank you for the review William. We passed your compliments to Gordon who worked with you. Ahoy!
Never hear back!!!
I left messages on 3 different options to try to talk to a person to fix my problem. That has been over 10 days now and I still have not been contacted by anyone. I have received 3 emails trying to sell me a boat monitor. I am starting to wonder if this is a real insurance company.
15. Mai 2025
Antwort von Ahoy! Insurance
Dear Scott,
We were saddened to read about your experience and feeling towards our service. We aspire to provide the highest quality of service to our community of insured boaters, so whenever one is dissatisfied we do our best to correct the situation and learn from it.
We wont get into details in this medium so please check your inbox for an e-mail from firstmate@ahoy.insure.
From what we understand nothing is needed of us at the moment. Please let us know if this is not the case and we will be happy to help.
We apologize for the inconvenience Scott and are here for anything else you need.
Ahoy!
Your FirstMate crew
What a great experience with Ahoy.
What a great experience with Ahoy.
Very easy and Great coverage
28. Mai 2025
Antwort von Ahoy! Insurance
Thank you for the review John. We are thrilled that you had pleasant experience and hope (trust) that you will find our offering of value as well. Ahoy!
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