Afternic Bewertungen 402

TrustScore 3 von 5

3.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Being new to all this online technology of course I ran into issues. I thought I'd reach out to support for some guidance. Not only did they respond quickly but laid out every step that was needed to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Afternic has become a digital graveyard for domain investors. They are currently withholding my verified payout [ noatod17 ] for weeks without a single logical explanation. Support managers... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Afternic is good enough for basic use. The only reason I use it is because it syndicates domains to GoDaddy, which helps with exposure. Other than that, I wouldn’t rely on it. The user interface is ve... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I dealt with Elizaveta and she was fantastic! I am not a seasoned vet when it comes to selling domains and she taught me more during a brief conversation than I have learned over the last number of mo... Mehr ansehen

Unternehmensdetails

  1. Online-Marktplatz
  2. E-Commerce-Lösungsanbieter

Vom Unternehmen geschrieben

Afternic, a GoDaddy brand, is the world’s premiere domain marketplace, listing more than 20 million premium domain names available for sale and receiving more than 75 million domain searches each month—more than any other domain marketplace. Whether you are a domain buyer or a domain seller, Afternic is the most trusted name in domains.


Kontaktinformationen

3.1

Akzeptabel

TrustScore 3 von 5

402 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 86 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

My live customer experience today...

My customer experience today via live phone call with Ivana was superb. She guided me where/how to navigate nuances of the site to locate the specific stats I sought. Well done Ivana!

Thank you!

15. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Afternic

Hello CD ,

Thank you for your feedback and we are pleased to hear that Ivana did such a great job. We appreciate you taking the time to share with us and thank you for being a GoDaddy customer.

My many thanks,
-JM

Bewertet mit 5 von 5 Sternen

simply the best

8. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Afternic

Hello R Grace,

Thank you for your feedback. We are very glad to hear that you have had such a great experience us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Bewertet mit 5 von 5 Sternen

Great Experience with Afternic

I am with afternic from last 2 years. Their service is amazing and swift. They are continually enhancing their platform. Great work Afternic team!

8. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Afternic

Hello Sandeeo,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Bewertet mit 5 von 5 Sternen

Afternic has been exceptional for…

Afternic has been exceptional for selling domains. Their platform is efficient, and the exposure my listings receive is impressive. Transactions are smooth, and their support team is top-notch. A trusted choice for domain sales.

31. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Afternic

Hello Customer ,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Bewertet mit 5 von 5 Sternen

The platform’s support is good

The platform’s support is good, and responsive and even answered questions that are considered on other platforms as legal questions that require legal consultation with a lawyer. I sold a domain on it. It appears that it was sold using the Fast Transfer feature, which allows your domain and its price to appear wider and larger.

30. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Afternic

Hello Wadie,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Bewertet mit 1 von 5 Sternen

You can't even imagine what a stupid…

You can't even imagine what a stupid system they have. In afternic I sold a domain 20 days ago. They made me curse the day I sold it! The entire transaction has been completed. They took 25% commissions but when it comes to my money they keep neglecting it. I've been dealing with nonsense for 15-16days. I have sold almost 10 domains through Godaddy before, and instead of the payment account that has been used many times, so called accounting department is trying to make the payment with echeck, which is not used in Turkey. They know it better than me but Each time they try again and again, it charges a fee for a transaction that cannot be completed. I have tried to erase it from payee detaiks but system gave error many times. Finally did it but now they can see and keep trying to send echeck again. My remaining payment, which was 711 dollars, has decreased to 598 dollars, and there is still no decent support. A fiasco from start to finish. Stay away. Don't bother for 15-20 days like me. Damn company!!!

Update: As of 1st of August, no update from company side. They just asked for details after first review here but no resolution!

24. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Afternic

Hello Ibrahim,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Bewertet mit 5 von 5 Sternen

Very good service

Very good service

20. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Afternic

Hello Zakaria,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Bewertet mit 1 von 5 Sternen

Sold 3 domains - not paid - domains stolen! Ticket 05264550

Someone paid for 3 of my domains. It took 30 days. They are not paying me, and stole my domains! Ticket number is 05264550. We will take legal action if they don't fix. Using SEDO now. Telling all my domainer friends how bad you are.

Also: in the ticket, Pavel says how should use "message a TA" link to contact -- but you guys banned my account!

You WILL resolve this via email. you WILL give my domains back.

16. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Afternic

Hello Avery ,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Bewertet mit 5 von 5 Sternen

Excellent Service!

Great service and support!

16. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Afternic

Hello DarkKnight,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM

Bewertet mit 1 von 5 Sternen

Do not do business with Godaddy & Afternic

Why would anyone do business with Afternic? They would if they want to loose their customers and get their business downhill.

Afternic is worst company to buy domains from. They are worst domain marketplace and if you want nothing but deceit, go for it.

21. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Afternic

Hello Ray,

Thank you for your feedback. I am sorry to hear about the frustrations you have encountered and I would like to better understand your experience. If you can associate an order number through ProductReview message process, we can contact the email on file for that account.

My thanks,
JM

Bewertet mit 5 von 5 Sternen

Excellent service

I've been buying and selling names on Afternic since 2016 and have always had a great experience backed up by excellent service for those times when you need assistance.

17. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Afternic

Hello Kyle,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Bewertet mit 1 von 5 Sternen

Scammers

Scammers, listing domains for sale which they don't own nor do their customers own and refuse to remove without you having to sign up for an account.
Be very wary if you're looking to get a domain from them.

5. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

On nous a volé notre NOM DE DOMAINE!!!

Bonjour !!! afternic.com a mis aux enchères notre nom de domaine, sans que nous en soyons informés. En fait ce domaine nous appartient jusqu'en mai 2026 et nous avions l'intention de poursuivre l'abonnement. Le vrai responsable est en fait Google Domains qui a manipulé dans notre dos. Donc méfiance à tous les webmestres. Michel Walter

3. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

I was always attended to on email no…

I was always attended to on email no matter how much my question or help i needed was. I really appreciate afternic customer service. Thank you so much

26. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Afternic

Hello Fatimah,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Bewertet mit 5 von 5 Sternen

I'm happy with the good support

I'm happy with the good support

20. Mai 2023
Bewertung ohne vorherige Einladung
Afternic-Logo

Antwort von Afternic

Hello Mohamed ,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM

Bewertet mit 1 von 5 Sternen

Payment Distribution Runaround

***UPDATE*** - 06/10/2024

Here we are, over a month later and now I'm disputing a "failed transaction" charge with afternic, as they're claiming to have attempted to make my deposit...here, read for yourself:

"our first payout attempt was failed due to no account being found, on May 06, 2024, and was on hold due to the same issue on the 10th of May. The account not being found error was because the information was incomplete, and modifications started to be done from the 14th to complete the profile created, marking the account as fully completed on the 17th, at 12:03:14."

This is absurd. So, not only did I have incomplete information, but after not updating anything, somehow my info was now complete and my payment could be disbursed?

Mind you, read around...this is one of the same issues many others have had. What a nightmare.
_________________________________

My domain was sold on May 4, 2024. I was told that my payment would be dispersed on the 8th...then the 10th...then the 11th. The information noted here was shared throughout the Afternic UI. After not receiving payment on any of the dates noted, I contacted customer service, who in turn told me it should be by the 15th. After not receiving on the 15th, I contacted Customer Service via email and was told that I would be contacted immediately, which I of course wasn't.

After contacting Customer Service again today, the 17th, I was advised that there was an issue with my payment method. Oddly enough, not only was this not mentioned in any previous communication, but upon checking with the representative on the line, there was no issue found. I was advised to email yet again and to expect my payment by Tuesday the 21st.

The runaround I've been getting is absurd. The feedback you'll read around the internet appears to be true, if I judge against my own personal experience.

This will undoubtedly be the first and last time I use afternic's services.

3. Mai 2024
Bewertung ohne vorherige Einladung
Afternic-Logo

Antwort von Afternic

Hello Erick,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Bewertet mit 1 von 5 Sternen

contacted afternic about my domain but…

contacted afternic about my domain but no responce

4. Mai 2024
Bewertung ohne vorherige Einladung
Afternic-Logo

Antwort von Afternic

Hello Agent,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Bewertet mit 1 von 5 Sternen

I never signed up to sell any of my…

I never signed up to sell any of my domains which I have over 25 with Go Daddy and the only one that was sold without my permission was the only one of any value. I paid extra for security on GoDaddy, but they allowed their company partner to sell my domain without my permission in the middle of the night.

27. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Afternic

Hello Kim ,

Thank you for your feedback and for the opportunity to clarify that as a Domain Aftermarket, our customers create accounts so that they can list their own registered domain names for sale. I would like to better understand your experience. I have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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