Thank you to the team for getting someone out within 24 hours to sort out our botched Starlink installation, but mostly thank you to Chris for coming over so promptly, being honest and quoting a very... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The company was able to deal with our problem that day and did exactly what they said they would do. The man who came out exuded competence, and dealt with the issue quickly and professionally.
Chris was excellent - highly recommend him to all. He was knowledgeable, practical, and worked out the best way to solve the installation instantly. Job done most efficiently, and even with the o... Mehr ansehen
We had Carlos looking into why our televisions were pixelating so much suddenly. He did a thorough job checking the tvs, in the loft and the aerial on the roof. He installed a new aerial, checked ever... Mehr ansehen
Unternehmensdetails
- Satellitenkommunikationsdienst
- auch in
- Dachrinnenreinigungsservice
- Installateur von Sicherheitssystemen
- Schlosserei
- Telekommunikationsingenieur
Vom Unternehmen geschrieben
Aerial & Satellite Express directly employ highly skilled Aerial & Satellite repairs services installers who are local to you. Because they are local, they are on hand to provide a broad range of digital television services usually within hours of your telephone call, and more importantly, have in-depth knowledge of your area and signals being received for services such as Freeview, Freesat, Sky or a range of satellite systems. WHY USE Aerial & Satellite Express ? > All Aerial & Satellite Express Installers Have Years of Experience > Local Installers, With Indepth Knowledge of Your Area > Full Public Liability Insurances & Our Aims > Quality Materials & Tools To Ensure The BEST Installation > Price Match – We Will Match Any Quote On A Like For Like Basis* > SAMEDAY SERVICE – Usually Within Hours Of You Initial Contact!!
Kontaktinformationen
Vereinigtes Königreich
- 0300 373 0726
- customerservice@aerial-install.co.uk
- aerialandsatelliteexpress.co.uk
4.6
Hervorragend
1351 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 20 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The service was quick and efficient and…
The service was quick and efficient and the engineer was friendly and polite.
28. Januar 2025
Bewertung ohne vorherige Einladung
Good service
Arrangements made over a weekend with very stormy weather. Appointment on the Monday. Phoned to let us know when to expect engineer. Arrived as expected. Job completed - no fuss. Many thanks.
27. Januar 2025
Bewertung ohne vorherige Einladung
i thought the experience was good
23. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von aerialandsatelliteexpress.co.uk
Dear Sir/Madam,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Aerial Services
Excellent service from Alma
Excellent service from Alma, fast installation friendly and no mess would definitely recommend
23. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von aerialandsatelliteexpress.co.uk
Dear Sir/Madam,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Aerial Services
Lynden was very proficient and…
Lynden was very proficient and professional. Quickly diagnosed the issue and rectified it. Competitive prices.
21. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von aerialandsatelliteexpress.co.uk
Dear Sir,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Aerial Services
a reliable aerial
I made contact with Michael in November. He came and added a booster to my aerial, although he warned that it may not be enough; he recommended a replacement for the aerial.
On 6 January I called him back as the booster had not improved the reception and he came the following day and installed a new aerial. I am very pleased with result.
7. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von aerialandsatelliteexpress.co.uk
Dear Madam,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Aerial Services
Very pricey and not clear about the…
Very pricey and not clear about the VAT! Just include the vat in the quoted price!!
Overpriced parts.
Install was ok but wouldn’t use again or recommend.
7. Januar 2025
Bewertung ohne vorherige Einladung
TIMEWASTERS
TIMEWASTERS! Called Sunday and was advised an engineer would be out Monday a.m. and would call between 8-9am to confirm time slot. Received no engineer call by 10am so called back and was advised I was still in for a.m call and engineer would be in touch shortly. By 12.30pm, still no call so phoned again and this time was put through to engineer called Paul. He said he was under pressure as someone had called in sick, but would juggle things his end and get to me by 2pm. Still no engineer visit by 3.15pm so called back and yet again advised an engineer would be with me and would call me back. An engineer did eventually call (said his name was Paul but was insistent he hadn’t spoke with me earlier that day, so they either have two engineers called Paul or someone’s lying) Not only was he rude, but the price given previously seemed to have doubled! I thanked him for wasting my time and told him to forget it. Called another company who were a joy to deal with, arrived when they said they would and fixed the aerial for half the cost of the second quote given by ‘Paul’ @ Aerial Express and Satellite. Despite what they claim, my experience of Aerial Express and Satellite is that they DO NOT TURN UP ON TIME AND CAN MOST DEFINITELY BE BEATEN ON PRICE! My advice is steer clear of these cowboys
***UPDATE*** just received a reply…on 23/6/26!!…over 18 months after my email slating them for not turning up in December 24! 🤯 Steer well clear people, they are definitely not a company you want to be dealing with
16. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von aerialandsatelliteexpress.co.uk
Dear Madam,
We sincerely apologize for the inconvenience and frustration you experienced with our service.
Please contact our customer service team at your earliest convenience so we can make this right.
Please contact us on 0300 373 0726.
Thank you for bringing this to our attention.
Sincerely,
Aerial Express
Time wasters
I telephoned on Monday to make a booking, I was advised that I would be called Tuesday morning to confirm a time, had a call midday Tuesday to say not available today, would call on Wednesday to give to let me know what time they would arrive in the afternoon, nobody arrived, they made another appointment for Thursday morning, I telephoned them at 13.30 and was told someone would come back to me, nobody did, I have just telephoned them again and was told it's too late today we can phone you tomorrow with an appointment for Friday, to which I replied don't bother.
Is five days waiting for a fitter to do a thirty minute job what you classify as EXPRESS.
Your company is a joke.
12. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von aerialandsatelliteexpress.co.uk
Dear Sir,
We sincerely apologize for the inconvenience and frustration you experienced with our service.
Please contact our customer service team at your earliest convenience so we can make this right.
Please contact us on 0300 373 0726.
Thank you for bringing this to our attention.
Sincerely,
Aerial Express
About one hour
Came the same day fitted in about an Hour fitter was very pleasant and helpful Many thanks
Denis
13. November 2024
Bewertung ohne vorherige Einladung
Antwort von aerialandsatelliteexpress.co.uk
Dear Denis Revell,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Aerial Express
Very quick response
Colin arrived promptly, and worked well. He installed a new aerial, and sorted the dish. He explained everything, and was very polite. However, maybe this firm is a wee bit pricey!
9. Oktober 2024
Bewertung ohne vorherige Einladung
was very happy with this service.
9. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von aerialandsatelliteexpress.co.uk
Dear Madam,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Aerial Express
A very efficient company
A very efficient company , I phoned in the evening and got an appointment the next day , arrived on time . The technician was very helpful and sorted our problem with no fuss , very polite and professional.
I would recommend.
9. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von aerialandsatelliteexpress.co.uk
Dear Sir,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Aerial Express
Same day call out
Same day call out, which is what I required.
The repair man attended to my home I asked him to check & remove the reflector plate on the aerial, which he did, he also checked the aerial & fittings.
All good & no complaints
9. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von aerialandsatelliteexpress.co.uk
Dear Sir,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Aerial Express
Very efficient
A pleasant young man who explained what he was going to do and the cost. He was very tidy and made a good job, highly recommend this company.
16. September 2024
Bewertung ohne vorherige Einladung
Antwort von aerialandsatelliteexpress.co.uk
Dear Madam,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Aerial Express
Chris was prompt
Chris was prompt, knowledgable and the job was done in no time. The tv was checked and he kindly updated before leaving. He explained clearly the process of receiving the receipt's. I would highly recommend this company.
11. September 2024
Bewertung ohne vorherige Einladung
Antwort von aerialandsatelliteexpress.co.uk
Dear Sir/Madam,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Aerial Express
Fast efficient trouble free service.
Our aerial equipment went down on a Friday afternoon, and we despaired of finding a contractor who could call that weekend. But this company were able to fit us in on the Saturday. The engineer arrived within the arranged time window, carried the required parts, and completed the repair that visit. He was courteous and efficient, and processed the payment at the time.
7. September 2024
Bewertung ohne vorherige Einladung
Antwort von aerialandsatelliteexpress.co.uk
Dear Sir,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Aerial Express
Given 4 stars 🌟 as knocked one off as…
Given 4 stars 🌟 as knocked one off as this was the third appointment made, but not this engineers fault he was great sorted problem out a fabulous tv picture now , polite considerate a good job done.
7. September 2024
Bewertung ohne vorherige Einladung
Antwort von aerialandsatelliteexpress.co.uk
Dear Madam,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Aerial Express
I've needed a new arial fitted
I've needed a new arial fitted for some time now.
I have put this off due to silly quotes from other companies.
I am very pleased with the work carried out and all the communication I had every thing explained to me before I made my choice.
I'm very glad I went with the company and would recommend to anyone needing the service.
I'm definitely going to call as need an arial for my daughters room.
28. August 2024
Bewertung ohne vorherige Einladung
Antwort von aerialandsatelliteexpress.co.uk
Dear Sir/Madam,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Aerial Express
Excellent Service and Response Time
Excellent service with a really quick response time. Adam, a very polite nice guy, was my tech and sorted the problem very quickly so thank you.
5. September 2024
Bewertung ohne vorherige Einladung
Antwort von aerialandsatelliteexpress.co.uk
Dear Sir,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Aerial Express
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