Adore Me Bewertungen 13’891

TrustScore 4 von 5

3.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

I was a huge fan of Adoreme for 8 years. I'm talking I was hooked. Lingerie, swimsuits, bra and panty sets. Im a 38D. Consistent fit, quality and great customer service. The last 2 years they have go... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The website and app is easy to use and their selections are great. But once you buy the basic lingerie, everything just looks similar. They are a little on the expensive side, but the quality is notab... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

They advertise 1-2 days order processing times. I understand things can get delayed in busy times, but my issue is they make it difficult to cancel an order for a full refund if their delays impact... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Really pleased with all of my purchases. I was shocked by how well the bras fit. It's very difficult to find attractive bras in larger cup sizes. I will definitely be ordering again. And, it's nice to... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Dessousgeschäft

Vom Unternehmen geschrieben

Adore Me is an online subscription-based lingerie boutique, selling high-quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and sleepwear from XS-6XL, these gorgeous styles are rocking the intimates industry. Our Story: http://www.adoreme.com/our_story.html How The Membership Works: http://www.adoreme.com/how_it_works Questions, comments? We want to hear from you! Live chat on site 1-800-433-2367 (8:30-8:30 M-S EST) www.adoreme.com


Kontaktinformationen

3.8

Gut

TrustScore 4 von 5

13’891 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 89 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Worth a try and hoping it gets more personalized after each box

I love this whole subscription box thing. I’ve only received one so far and it’s not super personalized yet and I did receive items that I requested not to get any at all because I did this strictly for lingerie, but I did receive a sports bra and leggings and I didn’t want any of those items And I actually loved all the other lingerie items except one of the panties was a high cut which I stated I do not want any of those either. It’s just the pricing is still very high with only $20 being discounted from one of the items free shipping is very nice and the ship shipping back for free with the label already. attached is awesome as well But make sure you look at it and realize that it goes United States Postal Service because I made the mistake of going to the UPS store on a Friday night to return it and had to wake up early Saturday morning, luckily to go to my local post office to return it back in. I’m excited to see what the next box will be if it’ll get more personalized after I went through my account and liked items and review them.

31. Januar 2025
Adore Me-Logo

Antwort von Adore Me

Hello Morgan,

Thank you for your feedback.

This is exactly the kind of input we need to better serve our members like you and I'll make sure to forward this to our relevant team so we can look into it further and improve our services.

Don't hesitate to reach us if you need further assistance. We are more than happy to provide you with any information you might need regarding our products, fit & sizing etc. 

Best regards,

Adore Me 
help@adoreme.com

Bewertet mit 1 von 5 Sternen

They don't send what u say u like

You have a profile to fill out, it does no good. 3 months in a row I got the opposite of what I asked for, and they still get their money.
Update, I called, they gave me the run around and told me to call in a few days

6. Februar 2025
Bewertung ohne vorherige Einladung
Adore Me-Logo

Antwort von Adore Me

Hi,

Thank you so much for taking the time to review us. 

We apologize for any inconvenience the sizing of our products may have caused. 

We will do our best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future. 

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. 

Please let us know if there is anything further we may do to help. 

We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc. 

Kind regards,

Bewertet mit 5 von 5 Sternen

Adoring Adore Me

Adore me provides a smooth shopping experience. I have opted in to the monthly membership and can easily shop or skip a month. No pressure. I get texts messages to remind me to make a choice as well. I especially love their lounge and PJs. Everything is just as pictured and true to size.

23. Dezember 2024
Bewertet mit 1 von 5 Sternen

Do not order from Adore Me

I made one purchase for my Goddaughter in December before I noticed that Adore Me was charging me a monthly fee of $39.95 for what they call a "VIP Membership." This is bogus. I NEVER signed up for any membership. They retained my credit card without my permission and had I not caught this, they would have continued to charge me. I tried to call them and you are on hold indefinitely. When you unsubscribe from the membership, you wind up in a loop after having to 'create an account' to even get in. Then, your password no longer works. What a nighmare. I wound up emailing them after I called my CC company and deliberately cancelled my credit card. I let them know their show was over. BUYER BEWARE. I would NOT EVER order from them again.

6. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do NOT order from Adore Me

Do NOT order from Adore Me! I made a single purchase in August 2024. Since then, Adore Me has taken it upon themselves to sign me up for a VIP membership THREE TIMES and charging my account over $239. You cannot contact them via phone as they will not answer. I've emailed them on three occasions to stop charging my account and to delete my account information. Either a predatory type company or completely terrible at their jobs.

6. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Lingerie for real women's bodies

Adore me makes lingerie for real bodies. Everything I order from them is flattering and makes me feel beautiful. Shipping is fast and they have lots of sales for regular customers.

30. Januar 2025
Bewertet mit 2 von 5 Sternen

Disappointed

I have asked every month for a particular item/set in my box and for 4 months in a row have not received. If this is not in Feb Box, I will cancel.

29. Januar 2025
Adore Me-Logo

Antwort von Adore Me

Hello Belinda,

Thanks for reaching out to us and sharing your feedback with us.

I'm sorry to hear that your experience regarding your products not being included in your box didn't match the great experience we try to offer all of our customers.

If you could please share with us which items you would like to be included in your box, and how we could help you to be more satisfied with this experience, please do so we can assist you further.

Thank you for taking the time to share this feedback with us, will ensure we can share it further internally and look to learn from this and work hard on reducing instances such as this going forward.

Please don't hesitate to let us know if there is anything further we can do to help you.

Hope you have a great day.

Best Wishes,

Bewertet mit 5 von 5 Sternen

Push up bra and matching panties

I started buying bras, panties etc and i am thorougly impressed with the quality. I had a lot of companies to compare to and Adore Me stood above all of them. I liked the variety also. The signature gole tag was an added touch. Everything has been true to size.

5. Februar 2025
Bewertet mit 2 von 5 Sternen

Bra Designs are Off and Returns are Charged

All of the clothes look amazing and are good quality, but the bras are designed weirdly. Most of the balconettes don’t fit like balconettes, it seems as if the pictures are photoshopped to make it look like the bras fit a certain way.

Also while Adore Me offers large sizes, the plus size bras aren’t designed in a way to actually be supportive of large breasts, so while I appreciate the sentiment of having the same exact designs for regular and plus sizes, the designs can’t be identical since different sizes women have different needs. There’s a way of engineering the bras in a way that they still look as good as the regular sizes, but they are more supportive, such as wider straps and more reinforcements when the straps meet the pads.

I can’t send back returns since they charge $5.95 per item so I would lose money sending back items that don’t fit well, but since this store is 100% online, there’s no way of making sure whether something will fit me properly ahead of time, especially since the bra designs are off.

If the restocking fees go away and the bras are better designed, I’ll ship again, but at this point I’m done with Adore Me, too disappointing.

4. Februar 2025
Adore Me-Logo

Antwort von Adore Me

Hi

Thank you so much for taking the time to review us. 

We apologize for any inconvenience the sizing of our products may have caused. 

We will do our best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future. 

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. 

Please let us know if there is anything further we may do to help. 

We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc. 

Kind regards,

Bewertet mit 3 von 5 Sternen

Average underwear - not impressed

Average underwear, sizing is variable - I went according to size and the underwear are almost all too big (3/5 pairs), one pair (celestial thong) ripped when I tried to break the tag apart / off. Sure I should have cut it off, but also I didn't pull THAT hard, the tag comes apart with a strong pull. So I'm just personally not impressed with my experience overall. If there hadn't been a sale I wouldn't have purchased - and now I know I wouldn't enjoy paying full price for these underwear.
Update 2/6/25: the autogenerated response from AdoreMe doesn't even accurately fit the prompt it's responding to, (what "policy" are they randomly bringing up, and what does it have to do with my opinion on the quality of the products?) meaning it's either a bot, AI, or someone that doesn't speak English predominantly. My guess is either of the first two options, but we can hope it's a simple error from the 3rd. Customer service has become a buzzword for jokes at this point.

25. Januar 2025
Adore Me-Logo

Antwort von Adore Me

Hi,

Thank you so much for taking the time to review us. 

We apologize for any inconvenience the sizing of our products may have caused. 
We will do our best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future. 

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. 

Please let us know if there is anything further we may do to help. 
We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc. 

Kind regards,

Adore Me

Bewertet mit 1 von 5 Sternen

Every month that I've ordered

Every month that I've ordered, I get the estimated delivery window of around a week. And every order over the last six months there ends up being an update that shipping is taking longer than a week. The company wants a forced monthly shop by the 5th but doesn't follow up on it's actual delivery promise.
This time I ordered in late January, before the monthly "shop your edit" and not only does my "shop your Valentine's edit" not count for February credit, but it's STILL late in shipping. At least this time customer service sent a third polite update that it's still not shipped seven days after ordering with a "$15 off your next order" coupon for the inconvenience. I'd rather Adore Me fix their shipping department inefficiency and give me a free set vs. what amounts to about a third of the cost of one.

26. Dezember 2024
Adore Me-Logo

Antwort von Adore Me

Hi Kar,

Thank you for reviewing us!

We are very sorry that your order took too long to be delivered. 

We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially since this is not the kind of service that we aim for. 

However, please note that we only provide an estimated delivery date for orders. 

Even though we do our best to ensure that we provide 1-3 business day processing time and 5 to 7 business day delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control. 

We appreciate your feedback, and I am going to forward yours to our management team to be reviewed and taken into consideration. 

Please let us know by email if there is anything further we may do to help. 

Our customer service is available to answer any questions you may have. 

Kind regards, 

help@adoreme.com

Bewertet mit 2 von 5 Sternen

Customer service not helpful

Customer service not helpful. Received orders 2x now that are not my size after confirming my dashboard has my correct size listed. Called and the Rep was so quick to offer to cancel my subscription

5. Februar 2025
Adore Me-Logo

Antwort von Adore Me

Hello Drea,

Thanks for reaching out to us and sharing your feedback with us.

I'm sorry to hear that your experience regarding your orders didn't match the great experience we try to offer all of our customers.

Taking the time to share this feedback with us, will ensure we can share it further internally and look to learn from this and work hard on reducing instances such as this going forward.

Please don't hesitate to let us know if there is anything further we can do to help you.

Hope you have a great day.

Best Wishes,

Bewertet mit 5 von 5 Sternen

Beautiful and Perfect Fit

Everything I received was beautiful and fit perfectly! I love the way I feel in Adore Me!

28. Januar 2025
Adore Me-Logo

Antwort von Adore Me

Hi Wendi,

Thank you for taking the time to reach out to us and it is great to hear how much you think of your items and for taking the time to leave a review.

We truly appreciate your feedback and it has really made my day so thank you for sharing it with us.

As ever, if there is anything we can do to help you, we are here for you and ready to help in any way we can.

Have an adorable day.

Best,

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