Add-On Design Bewertungen 

84
•
TrustScore 2 von 5

2.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Load of rubbish, I purchased 2 of these any track pro specifically because of the easy installation but more because it says it won’t notify anyone of its presence, RUBBISH first person that walked pa... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Very disappointed. I purchased a door sill for my SUV and when it arrived, it didn't fit correctly and my door wouldn't even close. Customer service was no help and refused to offer any alternative op... Mehr ansehen

Bewertet mit 4 von 5 Sternen

the equipment is reasonable priced and is easy to connect and set up. the only real criticism I have is promotional videos and social media posts show a magnetic holder being used mount the tag. th... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Somewhat misleading in their advertising regarding "real time GPS". Their "AnyTrack Pro" simply uses Bluetooth Crowd Sourcing from other cell phones very near where the vehicle is you placed... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fahrzeugzubehörgeschäft

Vom Unternehmen geschrieben

Redefine Your Ride. Shop the newest Custom LED Door Sills, AnyTrack Pro GPS Trackers & more premium car accessories. Instant upgrade—installed in minutes with no tools. Easy DIY for all. Worldwide Shipping.


Kontaktinformationen

2.0

Mangelhaft

TrustScore 2 von 5

84 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 33 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.0

Alle Bewertungen

(84)

31 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Bought 4 - steer clear

Bought 4, yeah they are cheap Chinese Google Knockoffs.
Received no magnetic case as advertised.
Stay away...Wish I had of come here first.

30. September 2025
Bewertung ohne vorherige Einladung
Add-On Design-Logo

Antwort von Add-On Design

Hi Duncan. I’ve reached out to you via email regarding this.

For further assistance, please contact us directly at Support@add-ondesign.com so we can properly look into your case and resolve this for you.

We take product quality and customer service very seriously, and we’d like the opportunity to make this right.

Bewertet mit 5 von 5 Sternen

Fantastic customer service

Fantastic customer service.
I ordered a couple of the trackers for my car and they work great so I reordered the same again but was sent two Android trackers in error instead of the IOS version.
Kathryn dealt with the problem swiftly and without any delay sent me two new trackers out free of charge.
Couldn’t be happier. Many thanks.

27. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Add-On Design

Hi Mark,

Thank you so much for your kind words, this really means a lot!

I’m glad we were able to sort that out quickly for you and get the correct trackers sent without any hassle. It’s great to hear you’re happy with how everything was handled.

If you ever need anything else, feel free to reach out anytime.

Add-on Design

Bewertet mit 3 von 5 Sternen

I ordered a 2 pack of trackers

I ordered a 2 pack of trackers, they arrived with no magnetic cases, I could only pair 1 to my android phone (works well). I contacted the company, and Kathryn sent me instructions on how to pair the 2nd tracker, I didnt work. I contacted Kathryn again and was sent 2 more trackers with the magnetic cases, the new ones paired to my phone. I have to admit it was a little frustrating, but I received great customer service from Kathryn.

7. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Add-On Design

Hi Gavin. Thank you for sharing your experience, I really appreciate your patience throughout the process.

I’m glad we were able to get everything sorted in the end and that the replacement trackers worked well for you. I completely understand the initial frustration, and it means a lot that you gave us the chance to make things right.

For further assistance, please contact us directly at Support@add-ondesign.com so we can properly look into your case and resolve this for you.

Bewertet mit 5 von 5 Sternen

Super experience very good product

I purchased 6 trackers very easy to use i did have a small problem but Kathryn in customer service sorted what a 🌟
Very happy with my product and would
Recommended to everyone 👍 👌 😊

8. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Add-On Design

Hi John,

Thank you so much for your kind feedback, it truly means a lot!

I’m really glad to hear you’re happy with the trackers and that everything was sorted for you. It was a pleasure assisting you.

We really appreciate your recommendation and support. If you ever need anything, I’m always here to help.

Add-on Design

Bewertet mit 5 von 5 Sternen

I purchased the 6 pack of tags and they…

I purchased the 6 pack of tags and they are fantastic.
Easy to set up and user friendly.
I would highly recommend these if you are looking for quality tags at an affordable price.
I have the Android compatible tags.
Great customer service too 😁

15. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Add-On Design

Hi Darren,

Thank you so much for your kind feedback, we really appreciate it!

We’re glad to hear that you’re enjoying the tags and found them easy to set up and use. It’s great to know they’re working well for you.

We also truly appreciate your kind words about our customer service, that means a lot to us.

If you ever need anything else, we’re always here to help.

Add-on Design

Bewertet mit 1 von 5 Sternen

Scam

Scam. The trackers don't even attempt to work. They just make a noise and are never designed to connect. I got both Android and Apple type. Both did not work. When I complained the company gave all kinds of BS excuses like "make sure your phone is charged". Then refused to acknowledge my email.

12. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Add-On Design

I apologize for the frustration, Squirtle. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.

Bewertet mit 1 von 5 Sternen

Utter crap

Utter crap. Both came without magnetic housings. Didn't work. Promised replacements. Nothing. Avoid this scam. 15 emails sent and heard nothing till I left this review. Claimed money back through credit card dispute team .

4. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Add-On Design

Hi Dave. We take product quality and customer service very seriously.

I’ve reached out to you via email at Support@add-ondesign.com regarding this so we can look into it properly and resolve the issue.

Please feel free to reply there so we can assist you further.

Bewertet mit 4 von 5 Sternen

does as it says

the equipment is reasonable priced and is easy to connect and set up.
the only real criticism I have is promotional videos and social media posts show a magnetic holder being used mount the tag. this isn't included when you purchase the item. the adverts are a little misleading in this aspect

4. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Sent wrong product and absolutely…

Sent wrong product and absolutely useless customer service . Avoid total rip off company delivery by waste your time . I finally got a reply 10 months later and they ask what can they do ? Seriously 10 months later ?????

12. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Add-On Design

I apologize for the frustration, Chantelle. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.

Bewertet mit 1 von 5 Sternen

AVOID! False advertising!

Ordered their trackers that were advertised with magnetic cases.

Received today.

Got 2 cheap Google compatible trackers that I could have bought for under a tenner on Amazon or eBay, not worth the £30 paid.

Didn't get any magnetic cases either as advertised. The main reason I ordered them.

False advertising and seriously over priced for the product received. Can buy the advertised product on Amazon for half the price. AVOID

30. Juli 2025
Bewertung ohne vorherige Einladung
Add-On Design-Logo

Antwort von Add-On Design

Hi Steven. I’ve sent you an email regarding this, please check your inbox (and spam/junk folder) for a message from us.

Feel free to email us at Support@add-ondesign.com

We take product quality and customer service very seriously, and we’d really like the opportunity to look into this and make things right for you.

Bewertet mit 3 von 5 Sternen

I am very happy with the trackers

I am very happy with the trackers, but when you advertise them with a magnetic cover, it should be supplied with one or offered for sale at additional cost.
It wasn't.

10. Juli 2025
Bewertung ohne vorherige Einladung
Add-On Design-Logo

Antwort von Add-On Design

I apologize for the frustration, Martin. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.

Bewertet mit 4 von 5 Sternen

Wrong product

Wrongly ordered IOS tracker immediately emailed company to change to Android unfortunately IOS was sent contacted company to try and rectify my error eventually replied and resolved the situation thanks

5. Juli 2025
Bewertung ohne vorherige Einladung
Add-On Design-Logo

Antwort von Add-On Design

I apologize for the frustration, Gavin. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.

Bewertet mit 4 von 5 Sternen

Waiting To Try My Trackers.

Ordered a couple of tracking devices. They arrived just before I went away on holiday, so at the moment I’ve not tried them nor downloaded the tracking app. Delivery took a long time as the trackers originated in China!

26. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Received a fault product the sensor…

Received a fault product the sensor didn’t work, customer service was bad they didn’t resolve my issue and I still have a faulty product.

2. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Add-On Design

I apologize for the frustration,Selina. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.

Bewertet mit 5 von 5 Sternen

I bought mine in January unfortunately…

I bought mine in January unfortunately one of the rears would not hold charge I was out of the 30 day warranty so thought I would contact them to see if I could just purchase the one replacement the lady I spoke to on the help was very helpful and said as a goodwill gesture they would replace it free of charge.
This morning I was delivered a full new set. Wow now that is customer service.

John.

22. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

TOTAL SCAM CHINESE MADE PRODUCT AND…

TOTAL SCAM CHINESE MADE PRODUCT AND COMPANY! They will never give you your money back for the poorly designed and made products! They made take picture after picture and write countless emails and gave me nothing. I offered to return the products at my own expense as well. Kathryn is the robot return person. BEWARE!!!!!!!

28. Februar 2025
Bewertung ohne vorherige Einladung
Add-On Design-Logo

Antwort von Add-On Design

I apologize for the frustration, Dennis. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.

Bewertet mit 1 von 5 Sternen

DO NOT BUY

DO NOT BUY
They ask you to put your make and model in. But they will only send their standard size. They do not cater for different models of the car. When a package goes missing, they refuse to help or send a replacement. So you are either left with no product, or something that doesn’t fit. Customer service is shocking and will not help.

5. März 2025
Bewertung ohne vorherige Einladung
Add-On Design-Logo

Antwort von Add-On Design

I apologize for the frustration, Louise. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.

Bewertet mit 5 von 5 Sternen

Excellent customer service kept me…

Excellent customer service kept me updated to date with my order would highly recommend this company the led strips i got where made to order so don't be put off if your make of car is not on their also the magnets are strong and good quality

25. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant company who sent me my…

Brilliant company who sent me my personalized led sills with ALPINE on them for my Renault techno austral esprit alpine they look fantastic when opening the doors at night thanks again

12. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Only giving a 1 because 0 isnt…

Only giving a 1 because 0 isnt availiable. I wish i had of read the reviews before ordering, Took over 3 weeks to arrive. Never stated they were shipped from china. Arrived and didnt fit. broken and defective product, 5 or 6 emails exchanged between them to try and bodge them to return, and in a nut shell, NO YOU CANT HAVE A REFUND - Total waste of time and money.

12. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Add-On Design

I apologize for the frustration, MJ. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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