The Surname and Day You Were Born Packs are beautiful! The quality is excellent and they are so well laid out. I've now purchased a pack of each for both my fiancé for his birthday last year, and my... Mehr ansehen
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Das sagen Bewerter
Ordered two for my husband for Christmas, one with his family, one with his mums maiden name. They arrived quickly and they look amazing! I had a read through and he is going to love them! They are ve... Mehr ansehen
Unternehmen hat geantwortet
This is so not worth the money. I am actually too embarrassed to give it to the recipient. It has so little information which is just repeated from page to page in a slightly different format.... Mehr ansehen
Unternehmen hat geantwortet
Ordered two packs early december one for my wife and one myself. Mine arrived in 10 days (not impressed with quality or content) but nothing for my wife (was intended as an xmas gift) took 2 months e... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We’re A Day In History — proudly obsessed with nostalgia, storytelling, and timeless design. Our personalised packs turn birthdays into beautifully crafted keepsakes.
Kontaktinformationen
Vereinigtes Königreich
- support@adayinhistory.co.uk
- adayinhistory.co.uk
3.7
Akzeptabel
79 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
I should have read trustpilot of…
I should have read trustpilot of course. Not jone day delivery or even email on status. Missed my deadline and by all accounts won't be worth much if it ever arrives.
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von A Day In History
Dear Jeremy,
Thank you for providing your details via Trustpilot.
Having investigated the order, I can confirm both your order confirmation email and shipping confirmation email were successfully sent to the email provided.
Unfortunately, the parcel still shows as “in transit” with Royal Mail, which usually indicates it has been lost within their network. As standard shipping was selected, Royal Mail unfortunately do not provide us with further tracking updates beyond this point.
We completely understand your frustration, especially as the order was intended for a specific occasion which has now passed. Although the delay after dispatch was outside of our control, we do take responsibility for the overall experience and have therefore issued a full refund for the inconvenience caused.
We were also unable to find any direct emails from you regarding this order prior to the Trustpilot review. In future, please do contact our support team directly as we’re always happy to help resolve issues as quickly as possible.
We’re genuinely sorry this happened and, as a small business, it’s always disappointing to receive a 1-star review in situations where we did fulfil and dispatch the order, but appreciate your frustration nonetheless.
Best regards,
Dan
Founder, A Day In History
Fabulous gift
Fabulous gift. Ordered this 3 days ago and it arrived the next day. Well presented with lots of information. Set out well . Customer service excellent. Thank you .
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von A Day In History
Dear Barb,
Thank you so much for your kind review!
We’re really pleased to hear you were happy with the presentation, the information included, and the speed of delivery. It’s also great to know our customer service team could help make the experience a positive one.
Thanks again for your support and for choosing A Day In History!
An amazing company to buy from
An amazing company to buy from. I had one question I asked and I had a message straight away in reply.
My order arrived on time and was very well packed. My friend, whom I purchased it for, I know is going to love it. The paper quality first class and the information written on it is perfect.
Thank you so much,
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von A Day In History
Thank you so much for such a thoughtful review.
We’re really glad we could help quickly with your question and that everything arrived on time and well presented.
We hope your friend loves it, and thank you again for your support!
Best regards,
Team A Day In History
Very happy with service ordered 2 items…
Very happy with service ordered 2 items
Would recommend getting this as a birthday gift as the information is amazing
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von A Day In History
Thank you for your kind words!
We’re so pleased to hear you were happy with both items, and it’s great to know you’d recommend them as a birthday gift, that means a lot to us.
We really appreciate your support.
Best regards,
Team A Day In History
Great product
Great product, fast delivery, interesting information
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von A Day In History
Thank you so much, Debbie!
We’re really glad you enjoyed the product and found it interesting. Great to hear it arrived quickly too.
Thanks again for your support.
Best regards,
Team A Day In History
Birthday
I purchased this as a 75th birthday present for my brother. I believe he will be very satisfied as am I.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von A Day In History
Dear Stuart,
Thank you for your review. We're really pleased you're happy with the pack, and we hope your brother has a wonderful 75th birthday!
We'd love to hear how he reacts when he opens it. Thanks again for choosing us for such a special milestone.
Best regards,
Team A Day In History
My wife absolutely loved her birthday…
My wife absolutely loved her birthday packet. Its such a fantastic concept.
Neatly packaged and presented,she will cherish it forever .It's a perfect gift
Thank You Again
Howie A.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von A Day In History
Dear Howie,
Thank you for your wonderful review. We're so happy to hear your wife absolutely loved her birthday pack — that's exactly what we love to hear!
It's great to know the presentation lived up to expectations too. We put a lot of care into making sure each pack feels special and ready to gift.
Thank you for choosing us for such a meaningful occasion.
Best regards,
Team A Day In History
Waste of time and money
Waste of time and money
£40 for 4 pages of nothing. Terrible decision to buy. Everyone I show it to says how rubbish it is.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von A Day In History
Dear David,
Thank you for your honest review. We're really sorry to hear you were disappointed with your pack.
Our packs are priced as low as we can go at £29.99 and each one is fully personalised to the recipient. We also display every page from the pack on our website before purchase, so customers can see exactly what's included before they order. We always want people to feel confident in what they're buying.
Your feedback doesn't reflect what we typically hear from the thousands of customers who have loved their packs, but we take every review seriously and we genuinely want to understand where we fell short for you.
We'd love it if you could email us at support@adayinhistory.co.uk with any specific thoughts on what you'd like to see improved. We're constantly evolving the product and never want to see an unhappy customer.
Best regards,
Team A Day In History
A day in history gift for my wife.
Got this as a 50th birthday present for my wife. Presented in a lovely folder. Printed on quality paper. Totally bespoke. Highly recommended.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von A Day In History
Dear Daniel,
Thank you for your lovely review. We're so pleased to hear the pack went down well as a 50th birthday gift for your wife.
It's great to know you were happy with the presentation and print quality too.
Thanks again for recommending us, and happy belated 50th to your wife!
Best regards,
Team A Day In History
A great birthday present for friends and family.
My first contact with A day in History started with a mistake because I misunderstood the order and contacted them right away. They couldn’t have been more helpful. So helpful in fact that I have gone on to order more packs as birthday presents for my friends.My friends are absolutely delighted with their presents and I can’t recommend this company more highly for their product and their service. Their customer service is excellent.
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von A Day In History
Dear Ann,
Thank you for your amazing review. We’re really pleased to hear your experience with our team was a positive one right from the start.
We’re glad we could help resolve things quickly for you, and it’s great to know you’ve gone on to order more packs for friends. Hearing that your friends were delighted with their gifts means a lot to us.
We really appreciate your kind words about both the product and our customer service.
Best regards,
Team A Day In History
Treated myself
I brought this for myself it arrived promptly today I was thrilled at the quality of it plus the information, it was priced reasonably makes a good gift . Packaging was good I brought the frame too, I would recommend.
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von A Day In History
Dear Shirley,
Thank you for your lovely review. We’re really glad to hear you decided to treat yourself and that you were happy with both the quality and the information included.
It’s great to know everything arrived promptly and that the packaging and frame met your expectations too. We really appreciate your recommendation.
Best regards,
Team A Day In History
What to buy for that person who has everything
Usual problem of what the heck can I get daughter for her birthday, having seen quite a few online ads, I thought I'd try this out.
Delivered pretty quickly after ordering and she loved it.
Not a huge amount of info to be honest, but what there was provided some laughs (annual salary in 1985 for one).Ideal for that extra gift when you're stuck to know what to buy. Well presented too.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von A Day In History
Dear Mary,
Thank you for your honest review. We’re really pleased to hear your daughter enjoyed it and that it brought a few laughs as well.
We appreciate your feedback on the amount of information. Each pack is designed to highlight a carefully selected set of meaningful and interesting details from the day and year, but it’s always helpful for us to hear how customers feel and where we can improve.
We’re glad it worked well as a gift and that the presentation met your expectations.
Best regards,
Team A Day In History
Thank you for the quick delivery of my…
Thank you for the quick delivery of my orders (3 now) I made an error on one of the names and contacted the company and the responded quickly and my error has now been rectified, thank you Gemarie for your kind understanding
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von A Day In History
Dear John,
Thank you so much for your kind words. We’re really pleased to hear you’ve had a great experience across multiple orders!
We’ll be sure to pass your feedback on to Gemarie as well — she’ll really appreciate it.
Thanks again for your support.
Best regards,
Team A Day In History
Absolutely love both of my buys
Absolutely love both of my buys, great service, and very quick delivery
Thank you
Would definitely recommend this lady
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von A Day In History
Dear Sue,
Thank you so much for your lovely review — we’re really glad to hear you’re happy with both of your orders.
It’s great to know the service and delivery met your expectations, and we truly appreciate your recommendation.
Thanks again for your support.
Best regards,
Team A Day In History
Perfect birthday present (one of many)…
Perfect birthday present (one of many) for my wife. Well presented
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von A Day In History
Dear Stephen,
Thank you for your kind words. We’re so pleased to hear it made a great birthday present for your wife.
We hope it was one of the standout gifts on the day!
Best regards,
Team A Day In History
Excellent service all round
Excellent service,excellent response to emails from customer services to provide tracking info and excellent product would definitely recommend and use again myself 5*****
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von A Day In History
Dear Gary,
Thank you for your wonderful feedback. We’re really pleased to hear you had such a positive experience with both our customer service and the product.
We’d be delighted to have you order with us again in the future.
Best regards,
Team A Day In History
Aday in history
Bought this day in history pages for my husbands 70th birthday.paper is good quality but could have this information on line before I paid £29.99
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von A Day In History
Dear Trish,
Thank you for your feedback, and we’re really glad to hear you were happy with the quality of the pack.
We’re sorry to hear that you felt disappointed with the value. We do our best to clearly show exactly what’s included on the product page so customers know what to expect before ordering, and each pack is carefully researched and put together to create something meaningful and ready to gift.
We’ll be honest, receiving a 1-star review is tough for a small business, especially when it’s clear some parts of the experience met expectations. Reviews have a big impact on us, so we always take them seriously and want to improve wherever we can.
If there’s anything specific you feel would have made the pack more valuable for you, we’d really appreciate you sharing it with us.
Best regards,
Team A Day In History
Paid £10 extra for delivery, still not here
I ordered for my husband's 60th birthday and paid the extra £10 for 24hr dispatch to make sure it arrived in time. 1 week later and it still isn't here. Have emailed the company twice. Once by replying to email confirmation and once through Shop app. No reply on either (junk mail checked). I am so disappointed that my husband didn't have a present for his special day.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von A Day In History
Dear Debbie,
Thank you for your feedback, and we’re very sorry for the disappointment this caused, especially given it was for your husband’s 60th birthday.
Just to clarify, we did respond to your email today (Monday) once the team returned from the weekend. We are currently in the process of training additional staff to extend coverage to include weekends going forward.
Your order was placed on 3rd March, however we experienced a temporary stock issue which wasn’t resolved until 6th March. Unfortunately this was then followed by the weekend when Royal Mail do not collect from us, which is why the order was dispatched on Monday.
We completely understand that 6 days is not acceptable, and this is certainly not our usual turnaround time, so we sincerely apologise for the delay.
As an apology from our side, we have fully refunded your delivery fee and issued a partial refund on the order.
We appreciate your patience and hope the pack still brings some enjoyment once it arrives.
Best regards,
Team A Day In History
I'm doing the family tree and this was…
I'm doing the family tree and this was lovely... came on time
Thankyou
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von A Day In History
Dear Keys Price,
Thank you for your lovely review.
We’re so pleased to hear the pack was helpful while you’re working on your family tree, and that it arrived on time for you.
Wishing you the best of luck with your research — it’s always fascinating discovering more about family history.
Kind regards,
Team A Day In History
Absolutely fantastic pack.
I have ordered three of these packs since Christmas. One for my partner who loved reading about the history of her lady name. The other two are upcoming birthday gifts.
I had a slight issue with my most recent order (only 1 pack arrived instead of two) however an email was sent to customer service and I received a lovely email from Gemarie who assured me that the missing pack would be sent out as a priority and within a couple of days it arrived.
These packs are wonderful and very informative. A Day In History is a small company and positive reviews will help enhance the reputation of this company.
Thank you so much to Gemarie and everyone connected with this company.
I will definitely be ordering more of these packs as they make a wonderful and thoughtful gift for loved ones and friends.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von A Day In History
Dear Mr Heywood,
Thank you so much for such a thoughtful review! It really means a lot to us.
We’re delighted to hear that the packs have been so well received and that they’re becoming go-to gifts for your loved ones. I’m also really pleased Gemarie was able to quickly resolve the missing pack for you. I’ll be sure to pass your kind words on to her and the rest of the team.
As a small business, support like yours truly makes a difference and helps us continue improving what we do.
Thank you again for your trust in us and we look forward to creating more packs for you in the future.
Kind regards,
Team A Day In History
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