I honestly cannot rate this pharmacy highly enough. I have been in the aesthetic medicine specialty for 10 years and their customer service is incredible. I have to mention Nat who literally goes ab... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Such a great pharmacy- customer service is 10/10 Great delivery service too, and if there are any issues, it’s dealt with quickly and efficiently. They’re always expanding their offering and there a... Mehr ansehen
Unternehmen hat geantwortet
I had some difficulties opening an account as my professional name is different from registration . I met kindness and helpful people the other side of the telephone line - my queries were followed up... Mehr ansehen
Unternehmen hat geantwortet
Customer service at Acre is always super helpful. Nat is amazing. She's always there for anything we need and so promptly. When setting up with Acre she was on hand to answer all of our questions thor... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Licensed by MHRA, a UK government regulatory organisation for the supply of pharmaceuticals and medical devices.
Kontaktinformationen
Unit 5-7 Tintagel Way, Aldridge, WS9 8ER, Walsall, Vereinigtes Königreich
- 01477536015
- info@acrepharmacy.co.uk
- acrepharmacy.co.uk
4.9
Hervorragend
714 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very helpful
Lovely advisor when I needed some support registering. Ordering process easy and competitive prices, very pleased so far!
7. November 2025
Antwort von ACRE Pharmacy
Thank you so much for your wonderful review! We’re delighted to hear that our advisor was able to support you during registration and that you found the ordering process easy and our prices competitive. Your satisfaction means a lot to us. If you need anything at all going forward, we’re always here to help!
Really wasn’t impressed
Really wasn’t impressed. Delivered £3k worth of product to the wrong address. Left outside for 3 days! And all they said was the product will be fine
13. November 2025
Good communication regarding order and…
Good communication regarding order and very fast delivery.
5. November 2025
Antwort von ACRE Pharmacy
Thank you so much for your kind feedback! We’re thrilled to hear that you were satisfied with both our communication and the fast delivery. We always strive to keep our customers informed and ensure timely service. If you have any other questions or need assistance, don’t hesitate to reach out. We look forward to serving you again!
Was a little difficult to use the on…
Was a little difficult to use the on line ordering
11. November 2025
Antwort von ACRE Pharmacy
Thank you for your feedback! We’re sorry to hear you had difficulty with our online ordering system. We’re always working to improve, and we’ll take your comments into account.
Good pharmacy,helpful and caring staff.
11. November 2025
Antwort von ACRE Pharmacy
Thank you for your kind words! We’re so glad to hear you had a positive experience with our team. We’re always here to help!
Always Outstanding
Always Outstanding! Deliver on time and let you know if there will be an issues. 100% my preferred supplier!
10. Oktober 2025
Antwort von ACRE Pharmacy
Thank you for the amazing review! We’re so glad to hear that we continue to meet your expectations. Keeping you updated and delivering on time are top priorities for us. We appreciate your support and are proud to be your go-to supplier!
Antwort von ACRE Pharmacy
Thank you so much for your kind words! We’re delighted to hear that you were pleased with our service and prompt delivery. Your feedback means a great deal to us, and we look forward to serving you again soon.
Really easy and straight forward to…
Really easy and straight forward to order but still waiting on delivery, was supposed to be next day
21. Oktober 2025
Antwort von ACRE Pharmacy
Hi, thank you for bringing this to our attention. We’re very sorry to hear that your parcel hasn’t arrived yet. Please contact our customer service team on 01477 536015, and we’ll be happy to resolve this for you as soon as possible.
Always amazing customer service and…
Always amazing customer service and delivery time
13. Oktober 2025
Antwort von ACRE Pharmacy
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service and delivery. We look forward to serving you again soon!
Very easy to order online
Very easy to order online. Great customer service. Very quick delivery 🚚.
11. August 2025
Antwort von ACRE Pharmacy
Thank you for your feedback! We're glad you found the ordering process easy and that you were pleased with our customer service and quick delivery. We appreciate your support and look forward to serving you again soon!
Antwort von ACRE Pharmacy
Thank you for the positive feedback. We're glad to hear that you were happy with our communication and delivery service. We appreciate your support and look forward to working with you again.
Antwort von ACRE Pharmacy
Thank you so much for your kind words! We're glad to hear you found our service efficient and speedy. We look forward to serving you again!
Brilliant service
Brilliant service, always posted quickly and always correct. Never had any issues at all. Thank you everyone at Acre.
30. September 2025
Antwort von ACRE Pharmacy
Thank you so much for your kind words and continued support! We're thrilled to hear you've consistently had a great experience with us. The team at Acre truly appreciates your feedback — it means a lot to know our efforts are making a difference. Looking forward to serving you again soon!
Antwort von ACRE Pharmacy
Thank you so much for your kind words. We are thrilled to hear that you found our service efficient. It’s great to know we’ve met your expectations. Looking forward to serving you again soon!
Antwort von ACRE Pharmacy
Thank you so much for your kind words! We're thrilled to hear you were happy with our fast and efficient delivery. We truly appreciate your support and are honoured to be considered your best pharmacy. Looking forward to serving you again soon!
Not Client Focused
I was very happy with the service when Christian was my account manager and used the company a lot. However, after he left, I contacted them several times (around five emails) to request a new account manager but received no response. Because of this, I moved to Fox Pharmacy, who have been far more focused and attentive to my needs.
7. September 2025
Bewertung ohne vorherige Einladung
Antwort von ACRE Pharmacy
Hi Khorrum,
Thank you for sharing your feedback. I’m very sorry you didn’t receive the support you should have after Christian left. We now have a new area manager for your region who will be in touch, and we hope to restore your confidence in us.
Kind regards,
Acre
Antwort von ACRE Pharmacy
Thank you so much for your kind words! We're thrilled to hear that you found our service excellent, the process simple, and the delivery efficient. Your feedback means a lot to us, and we look forward to serving you again!
Antwort von ACRE Pharmacy
Thank you for your feedback! We're glad to hear you found our service quick and easy. We appreciate your support and look forward to serving you again soon!
Very helpful staff and promo delivery…
Very helpful staff and prompt delivery Thank you
28. August 2025
Antwort von ACRE Pharmacy
Thanks so much! We're glad you found the staff helpful and the delivery prompt. Appreciate your support!
I would like to give my sincere Bethany thanks…
I would like to give my sincere thanks to Bethany Wilson for her outstanding support in helping me complete my order. She was incredibly patient, attentive, and professional throughout the entire process. Bethany took the time to explain everything clearly, answered all my questions without hesitation, and went above and beyond to make sure I was fully satisfied. Her calm and friendly approach made the experience stress-free, and I truly appreciated her efficiency and dedication. It’s rare to come across someone with such professionalism and genuine care for customers…Bethany Wilson is a real credit to the Acre team. Thanks again Beth.
27. August 2025
Antwort von ACRE Pharmacy
Thank you so much for your kind words and heartfelt feedback! We're thrilled to hear about your positive experience with Bethany — she truly is a valued member of the Acre team. We're so glad she was able to make your order process smooth and stress-free. We'll be sure to pass along your thanks — this will mean a lot to her. Thanks again for your support!
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