Absolutely brilliant customer service from Eloise, Maria and Joe who went the extra mile to help us transition from Stripe to Access Paysuite. Could not fault the service in any way. Friendly, helpf... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Not only is this platform a great tool and very straightforward to use the support we have received during the onboarding process has been excellent. From our very first meeting Eloise Bright and Joe... Mehr ansehen
We have had all our customer DD applications appearing in triplicate for months. We have had a mixture of responses from ‘support’ from mainly confused AI chat which keeps opening and shutting the cas... Mehr ansehen
Access Paysuite has been a breath of fresh air, especially after the disaster we experienced with our previous DDM provider. Maria and the team have been clear, supportive and proactive throughout the... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Access PaySuite’s cloud-based software delivers seamless, secure & affordable payment solutions to businesses of all shapes and sizes, giving you the freedom to focus on growing your business, while we take care of the payments.
Kontaktinformationen
Vereinigtes Königreich
- accesspaysuite.com
4.6
Hervorragend
371 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I have had occasion to phone Smart…
I have had occasion to phone Smart Debit team a few times. I have always found them to be very helpful and quick to come up with an answer to my problem.
The Quick Chat is also very helpful if you do not want to make a telephone call.
Would definitely recommend them.
17. November 2020
Antwort von Access PaySuite
Hi Mary,
Thanks for taking the time to leave some feedback. We're pleased you have found our LiveChat function useful and that we've been able to deal with your problems quickly.
SmartDebit Team
Very Helpful on the online chat..
Very Helpful on the online chat... Just as expected thank you
16. November 2020
Bewertung ohne vorherige Einladung
Antwort von Access PaySuite
Hi there,
Thanks for taking the time to review the Livechat service you received.
We really appreciate it :)
SmartDebit Team
James has been very helpful and patient…
James has been very helpful and patient making sure I understood the process every step of the way - thank you James
10. November 2020
Bewertung ohne vorherige Einladung
Antwort von Access PaySuite
Hi Tonia,
Thanks for taking the time to review our service, we really appreciate it :)
James will be happy to learn that you have been happy with his assistance.
Thank you
SmartDebit Team
Antwort von Access PaySuite
Hi Sam,
Great to hear you found the team helpful and friendly and, that we were able to respond to your query quickly.
We really appreciate you taking the time to leave us a review.
Thank you :)
SmartDebit Team
Excellent service as always
3. November 2020
Antwort von Access PaySuite
Hi Ian,
Thanks for your feedback and for taking the time to review our service, we really appreciate it :)
Thank you
SmartDebit Team
Quick and efficient as always.
28. Oktober 2020
Antwort von Access PaySuite
Hi Peter,
Thank you for taking the time to review our service. We're glad we could help.
SmartDebit Team
Quick and efficient
Online chat, very responsive and efficient. What more could you want! Used a few times and always sorted or resolved the issue.
19. Oktober 2020
Bewertung ohne vorherige Einladung
Antwort von Access PaySuite
Thanks for taking the time to review our service recently. We're glad you found our Livechat function useful, and we're pleased we could help.
SmartDebit Team
Harry has been great helping us set up.
16. Oktober 2020
Antwort von Access PaySuite
Hi Heather,
Thanks for your feedback. Harry will be happy to learn that you have been happy with his assistance in setting up your account.
Thank you for taking the time to review our service, we really appreciate it :)
Thank you
SmartDebit Team
Fantastic
very easy to use. Most helpful people ever.
2. Oktober 2020
Bewertung ohne vorherige Einladung
Antwort von Access PaySuite
Hi,
We're pleased you have found our systems easy to use and that our support function have been helpful.
Thank you for taking the time to leave us a review we really appreciate it :)
SmartDebit Team
Excellent response to my enquiry
Excellent response to my enquiry. My question was answered promptly and accurately. The information I requested was provided by return email. SmartDebit have consistently provided an excellent service. Highly recommended!
23. September 2020
Bewertung ohne vorherige Einladung
Antwort von Access PaySuite
Hi Alan,
We're glad we were able to resolve your query and that you're happy with the service.
Thanks for recommending us :)
SmartDebit Team
Exceptional service,always on hand to…
Exceptional service,always on hand to sort any problem that may arise.
A truly eceptional company and service.
16. September 2020
Bewertung ohne vorherige Einladung
Antwort von Access PaySuite
Hi Tim,
Thanks for your kind words about our service - the team will be really pleased to read your feedback.
Thank you
SmartDebit Team
Easy process…
Have just completed registration for set up of D/D system. Even with a change of Smart Debit personnel the process has been easy and smooth. Always able to speak directly to person concerned and all questions answered promptly. Very impressed.
10. September 2020
Bewertung ohne vorherige Einladung
Antwort von Access PaySuite
Hi John,
We're pleased that we could make the setup process easy for you. Thanks for taking the time to leave us a review - we really appreciate the feedback.
Thank you
SmartDebit Team
Great system for DD Payments
9. September 2020
Bewertung ohne vorherige Einladung
Antwort von Access PaySuite
Hi Mohammed,
Thanks for the feedback on our system we really appreciate it :)
Thank you
SmartDebit Team
Always helpful & efficient
Always helpful & efficient - great support & platform for processing direct debits & accessing reports.
Would be happy to recommend as a direct debit provider
3. September 2020
Bewertung ohne vorherige Einladung
Antwort von Access PaySuite
Hi Kirsty,
Thanks for taking the time to leave us a review. We're pleased you're a fan of our portal and reporting and would be happy to recommend us :)
Thank you
SmartDebit Team
We used SmartDebit for AUDDIS…
We used SmartDebit for AUDDIS migration, the process was simple and the transition went smoothly.
Staff are professional and always responded promptly.
I can't fault their service.
26. August 2020
Bewertung ohne vorherige Einladung
Antwort von Access PaySuite
Hi Nathan,
It's great to hear we were able to simplify the AUDDIS migration process and that the project was delivered smoothly.
Thanks so much for taking the time to leave us a review we really appreciate the feedback.
Thank you
SmartDebit Team
Top quality service.
Top quality service.
Always fast and top quality service.
25. August 2020
Bewertung ohne vorherige Einladung
Antwort von Access PaySuite
Hi Tony,
Thanks so much for your feedback on our support and service.
We really appreciate you taking the time to leave us a review.
SmartDebit Team
Fantastic service. Would recommend
We have used Smart Debit for several years. The service we receive now is exactly the same as it was when we first joined. The staff, especially Bethan, go above & beyond to assist. The system is very easy to use & staff are on standby to assist with any issues.
I wouldn’t hesitate to recommend them.
25. August 2020
Bewertung ohne vorherige Einladung
Antwort von Access PaySuite
Hi Jo,
Thanks so much for the recommendation. We're pleased you found the system easy to use and Bethan will be really happy to read your feedback.
Thanks
SmartDebit Team
Dont Hesitate...Enquire Now
I have used Smart Debit for a while now and even through the COVID-19 pandemic, i have received a great service and professional support. Running a company can be challenging at times and even in challenging times its always good to be with a company which make it easier for you. I recommend Smart Debit massively....you will not be dissapointed.
19. August 2020
Bewertung ohne vorherige Einladung
Antwort von Access PaySuite
Hi Chris,
Thanks for taking the time out to recommend us. We're really pleased we've been able to help you through this challenging time and to hear that our service levels have remained consistent. The team pride themselves on setting standards high, so feedback like this means so much to us.
Thank you
SmartDebit Team
We experienced a very helpful and promp…
We experienced a very helpful and promp respose to our request. Nothing to fault.
18. August 2020
Bewertung ohne vorherige Einladung
Antwort von Access PaySuite
Hi Philip,
Glad we could help. Thanks for taking the time out to leave us a review.
Thank you
SmartDebit Team
Fantastic Company
Excellent Customer service and ease of transactions. Prompt responses at all times. The website is easy to manipulate and input data.
18. August 2020
Bewertung ohne vorherige Einladung
Antwort von Access PaySuite
Hi,
We're glad we have been able to help :)
Thanks
SmartDebit Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.