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Ableworld - Chester Bewertungen 

33
•
TrustScore 4.5 von 5

4.6

3 St David’s Retail Park, Saltney, CH4 8SN Chester, Cheshire, GB

•

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The sales assistant Maryam was excellent. Helpful,knowledgeable and understanding. She helped us find what we were looking for and organised an at home demonstration with great patience. The store... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Well Informed lady - Sylvia ? In Saltney Store Explained everything Friendly and professional Thanks

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I recently visited this store to look for an indoor trolley for my mum. I was a little uncertain as to how to best approach this and was so grateful to be advised by Maryam. Quite simply, she could... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Ableworld stores do not stock batteries for Jolly Sport scooters which means they have to be ordered. They stock batteries for all the other scooters so why not Jolly Sport. This causes an inc... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Anbieter von Mobilitätsausrüstung
  2. Anbieter von Hilfsmitteln für Menschen mit Behinderung
  3. Fachgeschäft für Rollstühle
  4. Krankenhausbedarf und -ausstattung

Über Ableworld - Chester

Vom Unternehmen geschrieben

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Kontaktinformationen

  • 3 St David’s Retail Park, Saltney, CH4 8SN, Chester, Cheshire, Vereinigtes Königreich

  • 01244 675608

4.6

Hervorragend

TrustScore 4.5 von 5

33 Bewertungen

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4.6

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(33)

769 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Well Informed lady

Well Informed lady - Sylvia ? In Saltney Store
Explained everything
Friendly and professional
Thanks

23. September 2026
Ableworld - Chester-Logo

Antwort von Ableworld - Chester

Hi Sylvia, thank you for your lovely review! We're delighted to hear that our Chester team was friendly, professional, and able to explain everything clearly. We appreciate your kind words and will be sure to pass them on. If you ever need any further assistance, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld

Bewertet mit 5 von 5 Sternen

purchase of riser recliner chair

The sales assistant Maryam was excellent.
Helpful,knowledgeable and understanding.
She helped us find what we were looking for and organised an at home demonstration with great patience.
The store is easy to access and park too.

20. September 2026
Bewertung ohne vorherige Einladung
Ableworld - Chester-Logo

Antwort von Ableworld - Chester

Hi Ann, thank you for your wonderful 5-star review! We're delighted that Maryam was so helpful and understanding, and that she was able to assist you in finding what you needed. We really appreciate your kind words. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld

Bewertet mit 5 von 5 Sternen
Ableworld - Chester-Logo

Antwort von Ableworld - Chester

Hi Sal, thank you for your 5 star review! We're so pleased to hear that you found our team helpful and pleasant. We really appreciate your feedback, and if you ever need any further assistance, please don't hesitate to get in touch- we're always here to help.
kind regards,
Ableworld

Bewertet mit 5 von 5 Sternen

Perfect Service!

I recently visited this store to look for an indoor trolley for my mum. I was a little uncertain as to how to best approach this and was so grateful to be advised by Maryam. Quite simply, she could not have been more helpful, professional, practical and patient! Nothing seemed too much bother and only wish I could give her more stars! Thank you so much.

18. Mai 2026
Bewertung ohne vorherige Einladung
Ableworld - Chester-Logo

Antwort von Ableworld - Chester

Hi Kate, thank you so much for your wonderful feedback! We're delighted to hear that Maryam was able to assist you so effectively and that you felt well taken care of. She truly is a star, and we’ll be sure to pass on your kind words. It’s our pleasure to help, and we’re here whenever you need us. Wishing you and your mum all the best!
Kind regards,
Ableworld

Bewertet mit 5 von 5 Sternen

Very good quality.

So easy to choose and to order.

8. November 2025
Ableworld - Chester-Logo

Antwort von Ableworld - Chester

Hi K P Harding,
Thanks so much for the lovely review! We’re really glad to hear you found everything easy to choose and order, and that you’re happy with the quality. If you ever need anything else, we’re always here to help!

Bewertet mit 5 von 5 Sternen

Having visited the store in saltney

Having visited the store in saltney , Chester , I was greeted by staff members Nick and Charlotte who were most helpful in assisting in my needs for a suitable scooter,
Every aspect was covered to suit me perfectly and I am so grateful for taking the time and care with me
My new scooter is excellent thankyou so much

18. August 2025
Bewertung ohne vorherige Einladung
Ableworld - Chester-Logo

Antwort von Ableworld - Chester

Hi Peter,

Thank you for your lovely review! We’re so pleased to hear that Nick and Charlotte at our Chester store provided such helpful and attentive service while finding the perfect scooter for you. It’s wonderful to know you’re happy with your new scooter — we hope it brings you great comfort and independence. We’ll be sure to pass on your kind words to the team!

Thank you again for choosing us!

Take care,
Ableworld

Bewertet mit 5 von 5 Sternen

Nathalie was exceptionally helpful

Nathalie was exceptionally helpful, knowledgeable and friendly. Nothing was too much trouble.

30. August 2025
Bewertung ohne vorherige Einladung
Ableworld - Chester-Logo

Antwort von Ableworld - Chester

Hi Michael,

Thank you for your kind feedback. We’re delighted to hear that Nathalie was so helpful, knowledgeable, and friendly. We’ll be sure to share your comments with her — she’ll be thrilled to know she made such a positive impression.

Take care,
Ableworld

Bewertet mit 3 von 5 Sternen

Ableworld stores do not stock…

Ableworld stores do not stock batteries for Jolly Sport scooters which means they have to be ordered. They stock batteries for all the other scooters so why not Jolly Sport. This causes an inconvenience

29. August 2025
Bewertung ohne vorherige Einladung
Ableworld - Chester-Logo

Antwort von Ableworld - Chester

Hi,

We’re sorry for any inconvenience caused — unlike other scooter models, Jolly Sport scooter batteries aren’t stocked in our stores. However, we’ll be happy to order them for you whenever you need one.

Take care,
Ableworld

Bewertet mit 5 von 5 Sternen

I spoke to Nick on the phone and was…

I spoke to Nick on the phone and was given lots of advice. I dropped in to look at wheelchairs and 4 wheel walkers and was greeted by Nick who was very friendly and helpful. When my husband came out of hospital we came into purchase many things to make my husband's life much easier and Nick fitted them, to make the heights would work. Thank you Nick you are a star that gave great help at a difficult time.

16. August 2025
Bewertung ohne vorherige Einladung
Ableworld - Chester-Logo

Antwort von Ableworld - Chester

Hi Alison,

Thank you so much for your kind words! We’re thrilled to hear that Nick was able to provide helpful advice and support during such a challenging time. It’s wonderful to know that the equipment we provided has made a difference for your husband’s comfort and daily life.

We’ll be sure to pass on your compliments to Nick—he’ll be delighted to hear them. Your feedback means a lot to us and encourages us to continue providing the best service possible.

Take care,
Ableworld

Bewertet mit 5 von 5 Sternen

Stairlift

Have just posted my review on Google! VERY happy customer
Ableworld Mobility & Stairlifts Chester

0:30

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Ableworld Mobility & Stairlifts Chester
4.7
(65)

Mobility equipment supplier in Saltney, WalesClosed
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chris
4 reviews
I live alone in an upstairs private purpose built flat (only 2 floors) & was considering a stair lift. I phoned Ableworld (Saltney) & they quickly arranged an engineers visit. Engineer called to view, advise fitting & installation & to take …More

Bob “Robert” Bob
Local Guide·13 reviews
a year ago
I came in here asking if they sold humane mouse traps, to catch and relocate a mouse - or if they knew where I could find one, as I supposed with it being a green area that someone must sell one. …More

Ableworld Mobility & Stairlifts Chester (owner)
a year ago
Hi Rob!

It sounds like you may have got us confused with another store as we are a mobility product retailer, thank you for your review, please let us know if we can be of anymore help!

Take care,
Ableworld.

vincent beech
7 reviews
2 years ago
Dan and Zoey were really helpful following my wife's accident. We were supplied with a scooter at a very reasonable rate, given full instructions on how to pack into our car. A very positive experience and highly recommended

Ableworld Mobility & Stairlifts Chester (owner)
a year ago
Hello Vincent,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team at Ableworld Chester were able to help you on your following your wife's accident. We look forward to welcoming you back in-store.

Take care
Ableworld

Ooops Dunno
Local Guide·209 reviews·127 photos
4 years ago
Excellent service 👌 wonderful people 🥰 There was no hurry to get the sale. I was left to facetime chat with my sister (a good 20 minutes) then chatted with Mum (as it's her chair) then my sister again. Before explaining everything Mum needed. Nothing was too much trouble. All sorted in one visit. Fantastic 👍❤️👍👌

Ableworld Mobility & Stairlifts Chester (owner)
4 years ago
Hello, Thank you for taking the time to leave us a great review. It's great to hear your recent experience in our Ableworld Chester store was fantastic. We pride ourselves in being an ethical trader who will not pressure sell items. We are happy to hear our store team were helpful and understanding and managed to sort your mum a chair in one visit. We hope you mum loves her new Ableworld chair. We look forward to seeing you again soon.
chris
4 reviews
7 hours ago
New
I live alone in an upstairs private purpose built flat (only 2 floors) & was considering a stair lift. I phoned Ableworld (Saltney) & they quickly arranged an engineers visit. Engineer called to view, advise fitting & installation & to take the necessary measurements. I'd had a couple of concerns but he explained everything thoroughly & left me a quote with all the details until I was decided. I'd been considering a reconditioned but decided to buy new. I phoned 2 weeks later & arranged for installation yesterday (4 July 2025) by the same engineer - Mark Darlington. He called on time & quickly fitted the stairlift which proved to be a quieter job than I expected & left no dust or mess at all. He then guided me through its operation, demonstrated how to use it & then had me do it myself. He also confirmed details of the warranty & where to phone if there's ever any problems. Mark was very pleasant throughout & very obviously knowledgeable in the product which is just so reassuring. I've already used it several times & love it. So a big thank you from a very happy customer!!

4. Juli 2025
Bewertung ohne vorherige Einladung
Ableworld - Chester-Logo

Antwort von Ableworld - Chester

Hi Christine,

Thank you for sharing your detailed experience with Ableworld it is encouraging to hear of the professional and efficient service you received, from the prompt arrangement of the engineer’s visit to the thorough explanation and clean installation of your Stairlift. We wish you all the best and hope to see you again soon:)

Take care,
Ableworld

Bewertet mit 5 von 5 Sternen

Excellent service

Our recent experience was excellent. No hard sell and lovely staff who allowed mum to take her time. We got a lovely riser/recliner which is perfect for what we need. The after service is also amazing. Speedy responses and great communication. Brilliant service - wouldn't go anywhere else. Well done

27. Juni 2025
Bewertung ohne vorherige Einladung
Ableworld - Chester-Logo

Antwort von Ableworld - Chester

Hi Louise,

Thank you so much for your wonderful feedback! We’re so pleased to hear your experience was a positive one and that your mum felt comfortable taking her time. It’s great to know the Riser Recliner is just what you needed and that our aftercare team have been able to support you.

We really appreciate your kind words and look forward to helping you again in the future.

Take care,
Ableworld

Bewertet mit 5 von 5 Sternen

Came into branch today nick was very…

Came into branch today nick was very helpful to my father in law regarding a wheelchair well done and he's a credit to your store xxx

23. Februar 2025
Bewertung ohne vorherige Einladung
Ableworld - Chester-Logo

Antwort von Ableworld - Chester

Hi Debra,

Thank you for taking the time to leave us such a lovely review, we are thrilled to hear our Ableworld Chester store was very helpful to you and your father in law when enquiring about Wheelchairs.

We wish you both all the best and hope to see you again soon.

Take care,
Ableworld

Bewertet mit 5 von 5 Sternen

What an amazing shop!

What an amazing shop! We brought my elderly father to the Chester branch to choose a walker. Nicholas served us - he was fantastic! …no hard sell just good advice to help us choose the right kind of equipment. We’re so pleased, my father had been in a lot of pain using a single walking stick so which had deterred him from going out. Now, however, he’s really taken to the walker & is able to walk longer distances more quickly and confidently. He’s so much happier- thank you! - great shop, fantastic staff!

15. Februar 2025
Bewertung ohne vorherige Einladung
Ableworld - Chester-Logo

Antwort von Ableworld - Chester

Hi,

Thank you for taking the time to leave us such a lovely review, we are thrilled to hear our Ableworld Chester store was able to provide you with excellent service on your visit.

We hope your father is enjoying his new Walker and we are so pleased to hear it's helping him get out and about more! We hope to see you both again soon.

Take care,
Ableworld

Bewertet mit 5 von 5 Sternen

I visted the store in Saltney near…

I visted the store in Saltney near Chester today. Both Nick & Ryan were absolutely outstanding & so caring & knowledgeable.
They went above & beyond to help me in a very difficult situation-Thank you both very much.

19. Juni 2024
Bewertung ohne vorherige Einladung
Ableworld - Chester-Logo

Antwort von Ableworld - Chester

Hello,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Chester team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Bewertet mit 1 von 5 Sternen

After less than 14 days

After less than 14 days, they woukd accept the wheelchair back which was sold the wrong size. As I could of fell out off. Size 18 sold but needed a 16.
Just spoke to the manager at the chester branch, who just could not give two craps, she is playing with our life's, then when said chair was sold worksizes not willing to take back. (Still have your wheel chair under the stairs in the way). Would you accept a return now, I would even take 20% off.

10. Dezember 2023
Bewertung ohne vorherige Einladung
Ableworld - Chester-Logo

Antwort von Ableworld - Chester

Hello Colin,

Thank you for taking the time to submit your review. We are sorry if you have felt the need to post a review of this nature.
Please do not hesitate to contact support@ableworld.co.uk if you require further assistance or have any questions. We would be happy to respond back to you.

All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customers experience a positive one and your feedback is enormously valuable to us, so we greatly appreciate you taking the time to submit your review.

Yours sincerely
Ableworld

Bewertet mit 5 von 5 Sternen

Absolutely fantastic

Staff in both the store and the installation team are fantastic. They've been absolutely brilliant with advice and support with assistance kit. The store is well stocked and they are always happy to help with practical advice.

24. November 2023
Bewertung ohne vorherige Einladung
Ableworld - Chester-Logo

Antwort von Ableworld - Chester

Hello Rob,

We're delighted to hear about your positive experience with both our store staff and installation team!

It's fantastic that our team provided you with brilliant advice and support regarding assistance kits. We're thrilled to know that you found our store well-stocked, and we appreciate your acknowledgment of our team's willingness to offer practical advice.

If there's anything else we can assist you with in the future, please feel free to reach out.

Take care,
Ableworld

Bewertet mit 5 von 5 Sternen

"I can feel the relief in my legs already"

A 1st class service from start to finish. Took my Mother in Law in to the Saltney branch (Chester) to look at assistance chairs. The manager of the store Helen, was extremely helpful, providing advice regarding size, seating positions, how to minimising potential pressure areas. We selected a chair there and then. Helen had the appropriate size coming in the following week.
When the chair came into store, and Mother in Law decided she wanted it. Helen went out of her way to arrange deliver the same day.
Delivery was FREE, amazing to find a company offering this additional extra. The delivery team were patient and informative when telling Mother in Law how to use the chair - even taking time to advise on speaking to medical staff about pressure cushions.
I can honestly say, I have never wrote a review before, but due to the excellent service of this team felt I had a duty to, as a special thanks to them for making my Mother in Law so happy! "I can feel the relief in my legs already"
Thank you! - PS make sure you meet Comedian Nic whilst in store :)

27. Oktober 2023
Bewertung ohne vorherige Einladung
Ableworld - Chester-Logo

Antwort von Ableworld - Chester

Hello,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Helen our store manager at Ableworld Chester was extremely helpful in helping your mother find a riser recliner to meet her needs. its also great to hear that our delivery team here at Ableworld also provided great service. We hope to welcome you bak again.

Take care
Ableworld

Bewertet mit 5 von 5 Sternen

Fantastic service

Yesterday I went to your Chester store to look at Mobility scooters, I was feeling quite nervous and unsure about using one, I was served by Chris who I cant speak highly enough off he listened to my concerns, and was really helpful, he turned an experience that I wasn't looking forward too into a really enjoyable experience, also a shout out too Nick who helped put my mind at rest, you should be really proud of your staff in your Chester store, today I used my scooter and had an amazing time

7. Juni 2023
Bewertung ohne vorherige Einladung
Ableworld - Chester-Logo

Antwort von Ableworld - Chester

Hello Lynne,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Chris and Nick from our Ableworld Chester were able to help find the right mobility scooter to meet your needs. It's also great to hear that they both were able to put you at ease. We hope to welcome you back again.

Take care
Ableworld

Bewertet mit 5 von 5 Sternen

Walking aid

I purchased a four wheeled walking aid from Ableworld
Saltney near Chester. The service was outstanding. The young man who attended to me was very patient and helpful and was not trying to push a more expensive model. I would strongly recommend this branch to anyone needing to purchase an aid for a handicapped person.

20. Mai 2023
Bewertung ohne vorherige Einladung
Ableworld - Chester-Logo

Antwort von Ableworld - Chester

Hello Ian,

Thank you for taking the time to leave us this excellent review. We aare delighted to hear that the team at Ableworld Chester provided outstanding service on your visit. We hope to welcome you back in-store again.

Take care
Ableworld

Bewertet mit 5 von 5 Sternen

Ready to Scoot!

Been thinking about buying a Mobility Scooter after using a hired one on several occasions ~ got my very own now!
Lyn F. at Ableworld in Chester was so patient and knowledgeable.
She made sure I left the store ready to scoot safely.

3. April 2023
Bewertung ohne vorherige Einladung
Ableworld - Chester-Logo

Antwort von Ableworld - Chester

Hello Trish,

Thank you for taking the time to leave us this excellnt review. We are delighted to hear that Lyn at Ableworld Chester was able to help you find the prefect mobility scooter to meet your needs. We hope to welcome you back in-store again.

Take care
Ableworld

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