I had an accident on my e bike, I took my bike to Osborne Park (I am a current customer) they were not able to fix the bike at the time but I was given excellent advice from Peter. They kept the bike... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Via the online customer service team. Clicked on a Google ad where they advertised free delivery over $75, with no conditions. This was false, delivery was $100 and customer service made no effort to... Mehr ansehen
Prompt, professional and friendly service. I ordered a bike one week before Christmas and it was assembled and ready for pick up in 3 days - perfect timing for Christmas.
I took my road bike into 99 bikes for a service. The staff were very knowledgeable and gave me numerous tips about how to maintain the bike. The service was also completed quickly. A special thank you... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Kontaktinformationen
3/480 Scarborough Beach Rd, 6017, Osborne Park, WA, Australien
- (08) 6478 1855
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great customer service.
I had an accident on my e bike, I took my bike to Osborne Park (I am a current customer) they were not able to fix the bike at the time but I was given excellent advice from Peter. They kept the bike until I could source spare parts (they did not have the size tyres for my bike). I will be returning to have my e bike and my normal bike for a service. Thank you Peter for your patience!
Missleading and no mends offered
Via the online customer service team. Clicked on a Google ad where they advertised free delivery over $75, with no conditions. This was false, delivery was $100 and customer service made no effort to honor their advertisement or offer reduced shipping. I went to Elite Racing Cycles in North Perth instead who's customer service was outstanding and same priced bike at 99bikes.
Mirror scratched and not even wrapped…
Mirror scratched and not even wrapped in any way to protect.
It was a Store transfer from Scarborough to Midland.
It was a present so even more disappointing.
Wouldn’t take much to improve on this.

Antwort von 99 Bikes - Osborne Park
Road bike service
I took my road bike into 99 bikes for a service. The staff were very knowledgeable and gave me numerous tips about how to maintain the bike. The service was also completed quickly. A special thank you to Denham, who helped me when I returned to pick up the bike. The bike now looks like new, as it was cleaned as well!

Antwort von 99 Bikes - Osborne Park
Super friendly and accommodating…
Super friendly and accommodating service. Went out their way to save me time and hassle.

Antwort von 99 Bikes - Osborne Park
Advice provided by Peter (Osborne Park Store) Excellent Service
Advice provided by Peter (Osborne Park Store) as to the most suitable bicycle for my application, the supply and modification of the bicycle and after sales service was superb. Would definitely recommend them to friends.

Antwort von 99 Bikes - Osborne Park
Good experience
Ordered online, easy pick up in store. Quality product (Globber kids scooter).

Antwort von 99 Bikes - Osborne Park
I recently ordered a 'special order'…
I recently ordered a 'special order' item onlineprior to Christmas, with the expectation of a 10 day delivery timeframe. I was extremely excited to receive the item before Christmas.
Very happy with the service and delivery.
Prompt and professional
Prompt, professional and friendly service. I ordered a bike one week before Christmas and it was assembled and ready for pick up in 3 days - perfect timing for Christmas.
Great helpful knowledge and…
Great helpful knowledge and recommendations with all things bikes
Very helpful
Thankyou
Thankyou, The effort your team went to is second to none. My daughters birthday was a success.
Bought my son a balance bike and picked…
Bought my son a balance bike and picked it up from the Osborne Park store.
The guys were so lovely to assemble the bike for me and my toddler had the best time watching them using all the tools and interacting with the staff.

Antwort von 99 Bikes - Osborne Park
I have made a number of purchases from…
I have made a number of purchases from 99 Bikes at Osborne Park [WA] recently and on each occasion have received professional and very helpful service.

Antwort von 99 Bikes - Osborne Park
I have never left a review before.
I have never left a review before.. but I have never been as blown away as I was by the staff at the Osborne Park branch…
I was a little nervous before visiting the store to pick up my first mountain bike as an adult (I haven’t ridden since I was a kid so my knowledge is 0), but I was so thankful of how patient and happy the staff were to pass on their knowledge to me.
They educated and directed me towards the accessories I would need starting out, while steering me away from the products I wouldn’t need just yet. One of them even helped pick out the best helmet for me based on his recommendation, which was below mid-range price, so they weren’t just selling to sell, which is so rare yet so appreciated!
I know it may not mean much but thank you again to all the staff at the 99 Bikes, Osborne Park! You have given me the much needed confidence to step back into a 99 Bikes store as a total newbie, and have a grateful customer for life based on my experience :).
Jessica

Antwort von 99 Bikes - Osborne Park
Purchased kids' 12" bike online
Purchased kids' 12" bike online and service was amazing had a text to say its been built and when the bike was ready for collection. Easy to deal with in Osborne park

Antwort von 99 Bikes - Osborne Park
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







