4over Bewertungen 4’261

There was an issue with the upload of my project and it was hard to get an answer if it was on your end or mine. It took a whole day to sort it out.
Staff was very pleasant to work with, situation was frustrating.

Easy to work with and Quick turnaround

We absolutely HATE the lack of customer service, the fees that NEVER used to be a part of doing business with this vendor.

Easy website, easy artwork uploads. Most importantly, quick turnaround and good prices.

I’ve been working with 4over for over 20 years, and they have consistently delivered excellent service and quality printing. Throughout the years, they have been reliable, professional, and very easy to work with.

Their product selection is extensive, the print quality is always great, and the turnaround times have helped me meet many tight deadlines. I also appreciate how their platform has evolved over the years to make ordering simpler and more efficient.

I absolutely love the customer service provided by Stephanie C.
Whenever I have a problem she always has the best solutions

Ordering online with 4over makes my job easier because their system is very user-friendly and thorough. They also allow me to see my previous orders which is very helpful to have it all in one place. Thank you!

My favorite service.

I have been using 4over for more than 20 years, and as a print reseller, I can honestly say their quality and customer service have been excellent. On the very rare occasion that there has been a problem with an order that was not my fault, they have always made it right to my satisfaction. That level of service is not something I can say about many other trade printers.

I have been using 4Over for my printing needs, and the experience has been outstanding. What impresses me most is their ability to handle complex demands with extremely short turnaround times without ever compromising on quality. The work delivered is consistently at a very high level, which gives me total confidence in this partnership. I highly recommend them to anyone looking for efficiency and impeccable results.

ORIGINAL REVIEW POSTED BELOW UPDATE - ORIGINAL STARS: 1 - AMENDED TO 4

UPDATE: I received a follow-up call from 4over after they had a chance to review my order. While, unfortunately, the situation itself couldn't be helped, the financial end could be and was. 4over was apologetic, and I was promptly refunded in full for the project. I've worked with 4over for many years and have come to rely fully on them for good service. While this situation was regrettable, I feel confident moving forward in good faith. Things go wrong sometimes. And it is how a company responds that makes all the difference. Thank you!

ORIGINAL REVIEW:

This order was placed as a rush job. I submitted the artwork on March 3 and paid for next-day production and Next Day Air shipping, which meant the package should have arrived on March 6.

Instead, the order did not ship until March 6 and is now scheduled for delivery on March 9.

This delay completely defeats the purpose of the rush service. My client needed these prints before an international flight on March 8, and I accepted the project because your stated turnaround time made that possible.

To ensure the timeline, I called on March 4 to confirm that the order would ship by March 5, and I was told that it would.

Once the delay occurred, I should have been notified immediately, and the shipment should have been upgraded to Saturday delivery to mitigate the problem.

Because none of these steps were taken, the prints will now arrive after my client has already left the country, making the order unusable. I will now be absorbing the entire cost of the project in order to protect my professional reputation.

Since the expedited production and shipping services that were paid for were not fulfilled, I am requesting a full refund for this order. I trust you will review the order timeline and resolve this promptly so that the billing accurately reflects the service that was actually provided.

We've been using 4over for over ten years for a lot of our marketing firm's print work. Prices are pretty competitive (one exception we have found is booklet/magazine pricing is not as competitive). A broader selection of paper brightness/weights for stationery jobs would be nice. Turnarounds are pretty fast. Quality can fluctuate periodically, especially with trims/cutting. Customer service is attentive and typically does a good job when we have to contact them for job correction.

I love using 4Over!
Your pre-production process is exceptional, and prevents problems later in the order process!
The products are always
Consistently perfect.

Easy ordering system! Reasonably priced. Wide variety of quality products to choose from.

Muy buenas DIOS LOS BENDIGA SIEMPRE

4Over is a very responsive vendor and reacts very quickly to problems. Overall I've been very happy with their service and products.