3DPrintersBay Bewertungen 

214
•
TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I received the Artillery Sidewinder X2 a few days ago. Delivery was about 9 days, and was tracked using UPS Tracker. The printer assembly was simple; only 3 large pieces with screws already installed.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My first 3D printer, I have help getting started though. Less than a week and have already started into production getting great results. Enjoy having the large format being able to print one solid p... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was worried at first from ordering with how varied some reviews are, however, it arrived safely at my house. Everything worked except the heat bed. So I contacted Anycubic and got everything figured... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Overall I really enjoy this printer. Arrived on time, simple to use, prints excellent quality, and is very reliable. However, the plastic protective casing is incredibly weak and will almost certainly... Mehr ansehen

Unternehmensdetails

  1. Online-Marktplatz
  2. auch in
  3. Medienunternehmen

Vom Unternehmen geschrieben

Buy Best 3D Printers from the Original Authentic 3D Printer Manufacturers at the Best Prices. #1 3D Printers Marketplace.


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

214 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.0

Alle Bewertungen

(214)

4 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Don’t touch this company - many weeks later STILL DON'T TOUCH!

Don’t touch this company. Will not honour warranty. Will not reply.

The hot end on my CR-10 packed up after a month. No support just annoying replies asking for the order number which was on the email chain.

Don’t buy from these guys.

After receiving the below reply I had many more very annoying emails with the 3D Printers Bay. They told me they had sent the product but as proof showed me some parts that were sent to someone on the other side of the world. Then they said they sent it again but the tracking number was useless - and many weeks later still nothing.

Their reply below is simply hollow talk - THEY WILL NOT HELP YOU! They also expect you to fix the printer yourself - so if the fan on the hot end fails, you will need to replace it yourself - soldering and all. STAY WELL CLEAR!!!

23. November 2018
Bewertung ohne vorherige Einladung
3DPrintersBay-Logo

Antwort von 3DPrintersBay

Dear Thomas,

We are sorry to hear such experience. We sincerely regret this inconvenience caused by Creality3D. It is always suggested to have us in all the communications while dealing with Creality aka sellers. Situation & issues could have been easily fixed if this has been brought to our knowledge initially. We are escalating your issue with them and will get this fixed. Please contact us via email and let us know the latest correspondence with the Creality. Thank you.

Regards,
3DPrintersBay Curated Community Team

Bewertet mit 5 von 5 Sternen

I have and will recommend 3D Printers Bay

I not only will but i have recommended 3D Printers Bay to friends and family. My order arrived in a very timely manner (7 days) and was just what I expected, and was promised.
I did contact customer service with a question and received an answer in under 24 hours.

19. November 2018
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Wharehouse

It s written US wharehouse and they say oh there no anycubic wharehouse in the US but its written on their website.... and I've experience a schedule delivery pending for 6 days.

13. November 2018
Bewertung ohne vorherige Einladung
3DPrintersBay-Logo

Antwort von 3DPrintersBay

Dear Maxime,

We deeply regret for this inconvenience caused. We’ve been transparent since We escalated this issue to Anycubic and they responded back that they do not have shipping service from their USA warehouse to Canada orders. They utilise/use USA warehouse only for USA orders. With respect to scheduled delivery shipment exception issue, Anycubic reported that it has been shipped and picked up by FedEx a week ago,we both are unsure why FedEx showing such issue and glad to know that shipment information has been updated today in FedEx site. We’ve told Anycubic to update a note in terms page that USA warehouse is not applicable for Canada and All Anycubic products will ship from Anycubic China warehouse for Canada orders.

Thanks,
3DPrintersBay Marketplace

Bewertet mit 5 von 5 Sternen

Fast delivery, fast customer service response, saved me many pounds.

I was very skeptical about 3dprintersbay since it was so much cheaper than any other reseller. I had to contact customer service 3 times (2 regarding shipping times and 1 more to add my purchase to my account), they answered within less than 30min with a proper answer! Shipping time was about 2 days, delivery 1-2 days, through UPS from the Germany/Poland warehouse.

1. Oktober 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I was worried at first from ordering…

I was worried at first from ordering with how varied some reviews are, however, it arrived safely at my house. Everything worked except the heat bed. So I contacted Anycubic and got everything figured out within a couple of days! Oops, operator error haha! Customer support was awesome! I definitely will order here again when the time comes! Thank you!

21. September 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

It's beautiful

It's beautiful. Well designed. I stopped in the middle of a print and didn't retract thr filament. Two screws to remove the fan housing. Two vertical screws on top revealed a clog in the chamber leading to the nozzle. The four holes for the screws lined up perfectly for reassembly. The test print was very smooth. The printer looked nothing like the beta units tested on youtube.The leveling they whined about was fixed and was very easy to do. I'm happy so far.

8. September 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I'm really happy with this printer

I'm really happy with this printer. It's my 3rd 3D printer. Had an M3D Cube and an Anycubic i3 prior to buying this one. Easy to assemble what needed assembling and bed leveling was nice and easy. Been printing with it for about a week now and can find no real faults with it. Good deal at a good price!

5. September 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very happy with my printer.

My first printer and I love it! Took a bit to get the first print right, but was able to get it down. Amazing detail and product!

2. September 2018
Bewertung ohne vorherige Einladung
3DPrintersBay-Logo

Antwort von 3DPrintersBay

Dear William,

Thank you so much for your amazing feedback with us.
We truly appreciate your choosing and trusting us!!

Thanks,
3DPrintersBay Marketplace.

Bewertet mit 1 von 5 Sternen

Worst 3d printer seller by far

Worst 3d printer seller by far

If there was an option for no stars, I would chose that. Extremely unresponsive seller. Started a case through PayPal and still no response. Now it's escalated to a claim.
Just to give some insight. I ordered a $600 large scale 3dprinter. Still not even showing processing after almost a month. Only thing shown is something along the lines of "order received".

UPDATE: they continue and continue to say they sent a refund. Nothing at all. Nothing showing on their site, PayPal or my bank account. Had to open a dispute on PayPal as leverage. This is by far the worst experience I've had with a 3D printer seller or any seller to be exact.

All other reviews are most likely fake considering this is actually a Chinese company. Take my advice and avoid this site at all costs.

1. September 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Exactly as promised

Exactly as promised. Unfortunately main switch is broken, but it’s not their issue. It’s Anycunics quality control.

21. August 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Setup was quick and I was printing in no time..

Setup was quick and I was printing in no time. So far I am pretty happy with it. In four months, the printer has been print 1150 hours, with a longest print of 102 hours straight without issues. Am actually thinking about getting a second one. I am extremely satisfied with my purchase at 3dprintersbay

17. August 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing

Honestly, this is the 3rd unit I've bought from them and and cant' say one bad word about this printer & support. Easy setup and quality results!! One of best buys I'd say

17. August 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The Package was peferct guarded of the…

The Package was peferct guarded of the espuma. The Printer get fast to build but should take your time for the Build, to do it correct. After the first Calibration i printed without Problems. I really like the filament change feature! Creality livered with the Ender 3 an awesome Printer for this Price. I think i oder a second one, at 3dprintersbay. Perfect service to an unbeatable Price.
Great thank you!

6. August 2018
Bewertung ohne vorherige Einladung
3DPrintersBay-Logo

Antwort von 3DPrintersBay

Thank you so much for your amazing feedback! We are so happy to hear that you had such a positive experience with our team! We sincerely appreciate your choosing and trusting us.

Bewertet mit 5 von 5 Sternen

I received my printer promptly and as…

I received my printer promptly and as advertised.No problems, no complaints. My first 3d printer and set up was a breeze. Thank you

5. August 2018
Bewertung ohne vorherige Einladung
3DPrintersBay-Logo

Antwort von 3DPrintersBay

Thank you so much for your amazing feedback! We are so happy to hear that you had such a positive experience with our team! We sincerely appreciate your choosing and trusting us.

Bewertet mit 4 von 5 Sternen

Customer Support depends of vendor

After all ended well, a quick resume.
3DPrintersbay does not sell directly the printers. Is a platform for vendors.
When you open a ticket, you talk directly with the vendor, not 3DPrinterbay.
3DPrintersbay offer great support and advice thru this platform.
--------------------------
Purchased a printer on 27th of July.
Received a tracking number on 30th July.
But days after, on 2th of August, contacted customer support because the tracking still showed “does not exists” when checked, thinking, that there will be some mistake.

CS time response was superb the first time, but answering things I already know, and giving wrong info (wrong local shipping partner phone and url).

I posted my response pointing out that the local shipping partner does not recognized the tracking number supplied when contacted by phone. After that, no more contact from CS.

9 days after my purchase still does not know when or if I will receipt my printer.

Update: 06 august 2018
Due to lack of response on sellers behalf, I had no choice but open a Paypal dispute as instructed.

Update: 06 august 2018
Vendor offer this response:
“After confirmed with our EU Warehouse about this issue, They asked us to wait for 2 to 3 days for data reflection. Surely this is the right tracking number. It will update and show movements as per the wait time(cooling period) mentioned today by them. It was an issue with shipping carrier portal”
If you ask me, they ship (if shipped) today.

Update 08 August 2018
Printer received successfully

5. August 2018
Bewertung ohne vorherige Einladung
3DPrintersBay-Logo

Antwort von 3DPrintersBay

Dear Gerardo,

We are sorry to hear such experience. I could see Seller Creality responded to your ticket #201269 promptly about your shipment. You need to call Track your Parcel Customer service not tourline as Creality shipped out your parcel. We have now escalated the issue with Creality. They will respond to your ticket at the latest. Please see below helpline number. You need to point out TrackyourParcel No, Order No and Tracking number retrieved on Track your Parcel website

Distributor: Tourline
Country distributor: Spain
Customer service: 902 34 33 22

If they(creality) do not send an update within next 24 hour, I would request you to raise a PayPal dispute/Claim or chargeback credit card through your card issuer if paid with credit card. Please update the PayPal case PP ID in the ticket once the dispute is raised.

Bewertet mit 5 von 5 Sternen

I bought this 3d printer a few weeks…

I bought this 3d printer a few weeks ago and so far I'm really happy with how well this 3d printer can produce. I'm happy with the service, delivery and the 3d printer itself so I would recommend buy one from here.

4. August 2018
Bewertung ohne vorherige Einladung
3DPrintersBay-Logo

Antwort von 3DPrintersBay

Dear Mike,

Thank you so much for your amazing feedback with us, Mike! We are thrilled to hear that you had such a positive experience with our team. We truly appreciate your choosing and trusting us at such an important time, and we wish you happy 3D Printing!.

Bewertet mit 5 von 5 Sternen

This is my second 3D printer

This is my second 3D printer. The features of this printer are great for the price. Many small printers do not have a heated bed which limits the materials that can be used. The small size and heated bed and the price were what led me to choose the Ender 2. At only $175, the risk was pretty low. It was very easy to assemble and I chose to add a separate part cooling fan while assembling. Most of the parts I create fit this 150mm x 150 mm build platform so it is an ideal addition to my small but growing collection. I have printed PLA, ABS and PETG so far, all with good results. I will probably purchase a second Ender 2 and set it up with a smaller nozzle for finer detail parts. 3D Printers Bay provided the best price/shipping cost that I could find and the delivery time was about 1 week. My only complaint was the lack of firmware source code available from Creality. This does not reflect negatively on 3D Printers Bay as it is not under their control. Eventually firmware has been released by Creality over the time.

4. August 2018
Bewertung ohne vorherige Einladung
3DPrintersBay-Logo

Antwort von 3DPrintersBay

Dear Frank,

Thank you so much, Frank, for this amazing feedback! We are so happy to hear that you had such a positive experience with our team. We sincerely appreciate your continuing to choose and trust us.

Bewertet mit 5 von 5 Sternen

anycubic kossel upgraded pulley version

I got the anycubic kossel upgraded pulley version and it came in in a week which was amazing. It came greatly packaged and it wasnt super hard to put together. It has gave me great prints with alittle tuning in but I will be using this a lot for the years to come.

3. August 2018
Bewertung ohne vorherige Einladung
3DPrintersBay-Logo

Antwort von 3DPrintersBay

Dear Austin,

Thank you so much, Austin, for your amazing feedback! We are so happy to hear that you had such a positive experience with our team! We sincerely appreciate your choosing and trusting us.

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