1stopVAT Bewertungen 26

TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had a really good experience with 1stopVAT. They made something that usually feels quite complicated and stressful a lot easier to deal with. The team was always quick to respond and explained... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

SCAM COMPANY!! SHOULD HAVE LISTEN TO THE OTHER NEGATIVE REVIEWS!! I paid a deposit last year for fiscal representation. No work was done. They claimed non-payment, refused written confirmation, an... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Reliable and trustworthy VAT and other taxes service provider for Amazon sellers as well all other e-commerce players. I am using their services for a few years and I can only recommend as one of the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I run quite large business on Amazon and covering several countries in EU and outside of EU. After issues with "Amazon recommended partners" (other sellers knows what im talking about), I was on the l... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Softwareunternehmen

Vom Unternehmen geschrieben

1stopVAT is a rapidly growing tax compliance start-up that brought together a large team of tax experts. Our innovative solutions for e-commerce businesses help to solve both, daily and the most complex VAT issues, and ensure that our clients comply with all VAT regulations in most of the countries around the world. Today, more than 900 customers trust us, knowing that experienced 1stopVAT specialists will help to understand international tax agreements, EU directives, the laws of different countries, and overcome all challenges of international taxation.


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

26 Bewertungen

5 Sterne
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1 Stern

Hat 50 % seiner negativen Bewertungen beantwortet

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Bewertet mit 5 von 5 Sternen

I had a really good experience with…

I had a really good experience with 1stopVAT. They made something that usually feels quite complicated and stressful a lot easier to deal with.

The team was always quick to respond and explained things in a simple, clear way, which I really appreciated. You can tell they know what they’re doing, and everything was handled smoothly without any issues.

Overall, they’re reliable, professional, and easy to work with. I’d definitely recommend them if you need help with VAT.

27. März 2026
Bewertung ohne vorherige Einladung
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Antwort von 1stopVAT

Thank you so much for the review, Kate! We're so glad to hear that the our team was able to help you. Your kind words means a lot to us!

Bewertet mit 5 von 5 Sternen

Helped us to get VAT registered in UK…

Helped us to get VAT registered in UK and also to get an EORI number to import goods to UK, professional service and very helpful, thanks a lot.

9. März 2026
Bewertung ohne vorherige Einladung
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Antwort von 1stopVAT

Alan, thank you for your feedback! We're glad we could assist with UK compliance questions.

Bewertet mit 5 von 5 Sternen

Nice

1stopVAT delivered consulting services for our IT company, guiding us through complex indirect tax compliance issues with clarity and precision. Their team proactively identified risks and practical strategies that improved our compliance processes. Communication was timely and clear throughout the engagement, making collaboration both efficient and productive. We highly recommend 1stopVAT to any tech firm seeking reliable and strategic VAT guidance.

1. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von 1stopVAT

Jevgenij, thank you for the feedback. We’re really glad we could support your team in navigating the complexities of indirect tax compliance. It was a pleasure working together, and we appreciate your trust in 1stopVAT. We look forward to collaborating again in the future!

Bewertet mit 5 von 5 Sternen

Solving all the indirect tax compliance headaches

Working in an international business give a lot of headache when we need to understand tax compliance of different countries. And here is where 1stopVAT comes into play: they are our go to source in indirect tax advisory, compliance and VAT registration when needed.
What I like the best is that we have a single point of contact for all the questions so I do not need to worry if I am asking the right person, because the answer will always be quick and professional.

1. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von 1stopVAT

Thank you Dalia for your trust — we’re glad our single point of contact approach makes international VAT compliance simpler and more efficient for your team. We truly appreciate the partnership!

Bewertet mit 5 von 5 Sternen

Excellent company to manage your VAT compliance across multiple EU countries

I run quite large business on Amazon and covering several countries in EU and outside of EU. After issues with "Amazon recommended partners" (other sellers knows what im talking about), I was on the lookout for the new compliance partner who would be able to handle all VAT related issues, filings and communication with tax office for me. Here, from the first point of contact until now - I was impressed with 1stop VAT. Personal approach (not just digital or AI support), but really individual approch to me - especially when it comes to dealing with issues with Tax office, is truly appreciated. Gabby, our account manager, is always making sure I am fully informed about whats going on (she makes phone call and gives me information needed)....which, honestly, Im so happy with. In todays age where people are replaced with machines, 1StopVAT invests into staff to make sure clients get personalised reply. Thank you to all your work, everyone at 1Stop and especially shout out to Gabby :)

10. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von 1stopVAT

Thank you Matej for such a detailed and thoughtful review.
We know how challenging Amazon VAT compliance can be across multiple jurisdictions, so it means a lot to hear that our hands-on, personal approach has made a difference. Gabby will be especially happy to see your kind words. We believe technology should support people, not replace them.
We truly appreciate your trust and look forward to continuing to support your growth.

Bewertet mit 1 von 5 Sternen

SCAM COMPANY

SCAM COMPANY!! SHOULD HAVE LISTEN TO THE OTHER NEGATIVE REVIEWS!!

I paid a deposit last year for fiscal representation. No work was done. They claimed non-payment, refused written confirmation, and stopped replying. I later discovered the VAT number they applied for was closed, and my deposit was never refunded up till now even after many emails.

23. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Always very supportive and highly…

Always very supportive and highly professional team. Without hesitations makes extra miles to have a happy customer!

17. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von 1stopVAT

Thank you, Mindaugas! We truly appreciate your kind words. It’s our pleasure to go the extra mile to ensure our clients are happy. If there's anything else we can assist you with, don't hesitate to reach out!

Bewertet mit 3 von 5 Sternen

Not great communication, frustrating to work with

EDIT: they did apologize and waive the 30 EUR they kept pestering me about after I left this review, so I upped the star rating from 2 to 3.

They are terrible at communicating. And borderline scammy with the way they keep invoicing me multiple times for the same invoices I already paid in full. I wish I had gone with a more expensive company with better service, because it has been a big headache working with them.

For one thing, for my first 3 invoices from them, I paid them in full to the bank account they requested. Yet they keep telling me that they received 10 EUR less than the total for these invoices (due to their bank charging THEM a fee) and insisting that I pay them this extra 10 EUR per invoice that I already paid in full.

This is like if you bought a coffee with a credit card... then the barista insisted you make a second payment of 3% to cover the credit card processing fee for your first payment. Then kept emailing you about this "unpaid" amount for months. How ridiculous.

Also, the whole point of hiring them was to take the burden of registering for VAT and filing it off my shoulders, but they leave a lot of that burden on you.

For instance, weeks after they started registering me for EU VAT, they all of a sudden told me I had to print out some forms, physically sign them, and then mail them to the Netherlands. No, digitally signing them was not an option.

This was very annoying because I was in the middle of traveling in China at the time, and it was very hard to figure out where to print and mail documents internationally. There was no warning that this would be needed when we began the registration process, which would have made it a lot easier if I could have planned ahead.

Also, for my first VAT filing, they simply sent me an email requesting my "purchase and sale dates" (a typo?) with no further explanation of exactly what data they wanted, and I had to email back and forth with them to figure out what data they wanted.

All throughout this process they did no explaining of what to expect or what my next steps in the process of registering/filing for VAT were. For example, at what point in the registration process am I okay to send my goods to the Netherlands? It's like they already expected me to be a VAT expert when the whole point of hiring them was that they are supposed to be the experts.

Don't be fooled by the sales guys' confidence and reassuring nature. Once you sign the contract and are actually working with them, expect the level of customer service that you would get at a McDonald's at 2AM.

23. September 2025
Bewertung ohne vorherige Einladung
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Antwort von 1stopVAT

Thank you for sharing such a detailed review — we want you to know that we hear you clearly.

We sincerely regret that your experience with our communication and processes caused frustration. Our mission is to simplify VAT compliance so our clients can focus on growing their businesses, and it’s clear that in your case we fell short of that promise.

We are actively improving:
- Communication clarity — We are revising our guidance to make each step and requirement more transparent upfront, so clients are never surprised by paperwork or processes.
- Invoice handling — We are reviewing our invoicing workflows to avoid repeated reminders and ensure fee-related issues are explained more clearly.
- Client support — We are investing in training and tools to ensure our tax experts provide proactive updates, not reactive replies.

We truly appreciate that you updated your review to reflect our apology and resolution, but more importantly, we want to learn from your feedback and deliver the smooth, professional service our clients expect.

If you have more unresolved concerns, please schedule a call with your account manager to walk through any remaining concerns and ensure you have full confidence moving forward.

Bewertet mit 5 von 5 Sternen

Trusted VAT compliance services

We worked with 1StopVAT for several years and were very satisfied with their professionalism. The team was always responsive, reliable, and provided services smoothly. We can confidently recommend them as a trustworthy partner for VAT compliance across the EU.

17. September 2025
Bewertung ohne vorherige Einladung
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Antwort von 1stopVAT

Thank you for your kind feedback and for sharing your experience. We’re glad to hear that you’ve been satisfied with our services over the years. It’s been a pleasure working with you, and we look forward to continuing our partnership. Thank you again for your recommendation!

IstopVAT team

Bewertet mit 1 von 5 Sternen

Very bad experience with this service…

Very bad experience with this service provider.

1. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von 1stopVAT

Dear MB Molasa team,

We truly regret that the recent price increase has led to your dissatisfaction. We understand that any change in pricing can be frustrating, and we want to assure you that we remain committed to providing high-quality services.

This price adjustment was necessary to maintain and enhance the value we offer, and we are constantly working to improve our offerings. We hope you understand that this decision allows us to continue investing in the tools and resources needed to serve you better.

If you’d like to discuss this further or have any specific concerns, please don’t hesitate to reach out to us directly. We truly value your business and would love to resolve this matter.

Best Regards,
1stopVAT team

Bewertet mit 1 von 5 Sternen

The overall experience was unsatisfactory

The overall experience was unsatisfactory, primarily due to poor communication. Even when aware that an OSS application is likely to be rejected, the team fails to provide clear guidance on the necessary steps for a successful outcome. Additionally, responsiveness is a significant issue—messages and requests often go unanswered. For example, I had to follow up four times just to obtain proof of submission for my paperwork.

17. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von 1stopVAT

Dear Alex,

Thank you for your feedback. We sincerely apologize for the communication issues you encountered and for the delays in providing the guidance and responses you expected. We understand how frustrating it can be to face such challenges, and your experience is not in line with the level of service we aim to provide.

Please rest assured that we are taking your feedback seriously and are actively working on improving our communication processes and responsiveness. We appreciate your patience, and we would love to make this right for you. If you’re open to it, we would be happy to review your case personally and ensure that everything is handled promptly from here on.

Thank you again for your honest input. We hope to regain your trust and provide you with a better experience moving forward.

Best regards,
1stopVAT Team

Bewertet mit 5 von 5 Sternen

Great experience with 1stopVAT

Great experience with 1stopVAT, fast reply to all questions, detailed information and support. I recommend.

5. Mai 2025
Bewertung ohne vorherige Einladung
1stopVAT-Logo

Antwort von 1stopVAT

Dear Stefan,

Thank you so much for your kind words! We are happy to hear that you had a positive experience with us.

If there’s anything else we can assist with, please don’t hesitate to reach out.

Best Regards,
1stopVAT team

Bewertet mit 5 von 5 Sternen

1StopVAT has been a great partner for…

1StopVAT has been a great partner for us. They have been on top of everything we asked them to do, and always provided good advice for us when making critical decisions. Could not have asked for a better company to partner with. We have been working for over a year already and will continue working with them.

15. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

1StopVAT has been a supportive service…

1StopVAT has been a supportive service throughout our journey into international VAT. Prompt responses to all of our queries, thorough explanations and rapid submissions where required. We would highly recommend this team and their services.

19. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

1StopVAT has been an invaluable partner…

1StopVAT has been an invaluable partner for my Amazon business, facilitating the acquisition of VAT numbers in Europe seamlessly. I highly recommend 1StopVAT to fellow Amazon sellers seeking reliable support for their international tax compliance needs.

30. Januar 2024
Bewertung ohne vorherige Einladung

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