Vets Now Bewertungen 

25'546
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Cat and beth always take such care in assessing both my elderly jack russels rhry listen and think through everything. We all feel very safe and confident with them, esprcialky at such a stressful ti... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Its ones nightmare when your beloved pet gets ill out of hours. We were referred to Vets Now in Hadley, Shropshire. Met at the door by a very kind associate. Our concerns regarding Toby were a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The vet, identified the problem quickly and took our puppy into surgery with no hesitation. We were updated about the out come and post surgery, along the way. Very good care pathway and aftercare. T... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The speed at which they attended to our poorly cat, and the subsequent love, care and attention thereafter was lovely and very reassuring even though he was 17 years old. The Vet was very clear on all... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Tierärztlicher Notdienst
  2. Tierarzt

Über Vets Now

Vom Unternehmen geschrieben

Find An Emergency Vet Pet Care Advice Customer Hub


About Vets Now

Pet emergencies can happen at any time – including when your regular vet is closed.

That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.

Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.

Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.

We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

25'546 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(25'546)

1'922 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Vets Now

Vets Now, was a brilliant service, we were seen really quick, when we arrived at the vets the staff were so lovely and put us at ease. Luckily our dog was okay in the end but the nurse we saw was really lovely with our dog. Thank you for a brilliant service.

2. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Vets now

The vet, identified the problem quickly and took our puppy into surgery with no hesitation. We were updated about the out come and post surgery, along the way.
Very good care pathway and aftercare. Thank you so much to the team. Would recommend for out of hour emergency.

2. August 2026
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Antwort von Vets Now

Hi Daniel, thanks for taking the time to leave us a review. We really appreciate it. Take care.

Bewertet mit 1 von 5 Sternen

Rip off don't use

Never checked dog properly and charged extortionate 400 pound

13. Juni 2026
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Antwort von Vets Now

Hi David, I’m sorry to hear that you are unhappy after your visit to Vets Now. If you would like to discuss this further, please email us on enquiriesteam@vets-now.com indicating which clinic you attended, your pets name and the first line of your home address highlighting your concerns.

Bewertet mit 3 von 5 Sternen

Receptionist very helpful and…

Receptionist very helpful and welcoming. Vet seemed rushed and didn't really put me at ease. Seemed annoyed to be there.

4. August 2026
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Antwort von Vets Now

Hi Laura, thanks for taking the time to leave us a review, I’m sorry to hear that you are unhappy after your visit to Vets Now. If you would like to discuss this further, please email us on enquiriesteam@vets-now.com indicating which clinic you attended, your pets name and the first line of your home address highlighting your concerns.

Bewertet mit 5 von 5 Sternen

Experienced and Kind

The staff are incredibly friendly , comforting and show they are competent and experienced. They treated Errol so fast and made sure we knew what was going on every step of the way, even for a non life threatening but very painful injury like the one our dog managed to inflict upon himself.

2. August 2026
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Antwort von Vets Now

Hi Kyle, thanks for taking the time to share your experience with us. We're glad that we were there for you and Errol when you needed us. Take care.

Bewertet mit 5 von 5 Sternen

Cannot rate these guys highly enough

Cannot rate these guys highly enough. The people were kind, helpful, friendly and very professional. The facility was spotless. I have absolutely nothing negative to say. Thank you for looking after my little boy.

4. August 2026
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Antwort von Vets Now

Hi Amanda, thanks for raking the time to leave us a review. We really appreciate it. Take care.

Bewertet mit 5 von 5 Sternen

Excellent emergency care

When you have pets that you love and want to look after it is essential there is somewhere you can take them in an emergency.

4. August 2026
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Antwort von Vets Now

Hi Heather, thanks for your review. We hope you have a lovely day.

Bewertet mit 5 von 5 Sternen

Rapid

Rapid. Calming. Knowledgeable. What more do you want at an emergency vets.

It’s not cheap. But you get what you pay for.

4. August 2026
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Antwort von Vets Now

Hi Nicolas, thanks for taking the time to leave us a review. We hope you have a lovely day.

Bewertet mit 5 von 5 Sternen

Cat and beth always take such care in…

Cat and beth always take such care in assessing both my elderly jack russels rhry listen and think through everything. We all feel very safe and confident with them, esprcialky at such a stressful tim. Thamkyou Chrissie, Mr Darcy and Danny Smith

1. August 2026
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Antwort von Vets Now

Hi Chrissie, thanks for sharing your experience with us. We're glad that we are there when you need us the most. Take care.

Bewertet mit 5 von 5 Sternen

Amazing and Caring

I cannot thank the Liverpool vet and nurse enough for their wonderful assistance and care early yesterday morning when we had to bring our loving dog of 14½ years on her last journey. They really were amazing, thank you!!

3. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vets Now

Hi Jeanette, We're so sorry for your loss, we know how hard it is to lose a family member. Our thoughts are with you all at this difficult time.

Bewertet mit 5 von 5 Sternen

Excellent service and such great staff.. very helpful and thorough

Well.. I cant say this visit made me feel great I m sorry.. Peggy our tortoiseshell moggie was a great worry when we came ino your vet clinic very late in the evening....the staff were so helpful. Coming back and for letting us know how Peggy was... they were all so helpful. Letting us know what was happening to Peggy etc.. we were so relieved to see excellent vets and also all the other staff .
I would like to express my thanks to you all ...Peggy, Colin and Sue FISHER
.........07846183168.

3. August 2026
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Antwort von Vets Now

Hi Susan, thanks for taking the time to leave us a review. We really appreciate it. Take care.

Bewertet mit 1 von 5 Sternen

Visited the Brantham branch yesterday…

Visited the Brantham branch yesterday evening as our dog had a badly swollen cheek and neck. The vet was not thorough in the examination and misdiagnosed the problem as a bite or sting. Consultation was £324, anti-inflammatory injection £50 (10ml Loxicom £16 plus £34 to inject it)They also wanted £35 admin. fee for dealing with the insurance claim.

The condition worsened considerably overnight so we went to our usual vet this morning. They quickly diagnosed a foreign object in his cheek, sedated him and removed it. Total cost was less than that charged by Vets Now and included £50 for 100ml of Loxicom which can be given orally. No charge whatsoever for dealing with the insurance claim.

Vets Now is horribly expensive, the vet misdiagnosed the problem which led to our dog being in considerable pain for far longer than was necessary and we had to wait over two hours to be seen. In our opinion patient care comes a very distant second to raking in the cash. Will never again take any of our animals to Vets Now.

2. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vets Now

Hi Paul, I’m sorry to hear that you are unhappy after your visit to Vets Now. If you would like to discuss this further, please email us on enquiriesteam@vets-now.com indicating which clinic you attended, your pets name and the first line of your home address highlighting your concerns.

Bewertet mit 5 von 5 Sternen

Cannot thank vets now for our out of…

Cannot thank vets now for our out of hours visit Friday . I was so worried about our dog Yoda , she was so poorly and I was expecting the worse to be honest . The vet was amazing and was calm and honest in her approach , the Nurse was also very calm and kind and had lots of patience. They explained everything so well and broached possibilities sensitively. I cannot thank them enough for the comfort and kindness given to us that night . Little Yoda has improved and I hope that she continues to do so . Thank you both again :)

2. August 2026
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Antwort von Vets Now

Hi Joanne, thanks for your review. We are glad that we were there for you and Yoda when you needed us the most. We hope you have a lovely day!

Bewertet mit 1 von 5 Sternen

My local vet uses 'vets now' for their…

My local vet uses 'vets now' for their out of hours service which is highly disappointing given my experience with them.

It started fine, the agent seemed to understand and sympathise but was clear she was reading from a script.

Then at the end of the call she threw in the little throw away comment/disclaimer that 'this clinic charges £302.50 for a consultation' to which i withdrew the appointment immediately.

Its a shame when companies like this are allowed to operate, as with other reviews, this sector needs legislation to protect customers from corporations who clearly charge an extortionate rate and play on those who genuinely care for an animal in need.

£302.50 does not provide value for money.

3. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vets Now

Hi Martin, thanks for your review. I know it can be frustrating having to pay for an unplanned trip to the vets. Much like it is for other out-of-hours services in other industries, It's more expensive to run an out-of-hours pet emergency service than a general daytime practice. We've broken down where our costs go here if you'd like to find out more: https://bit.ly/2ybF2sc. If you’d like to query your bill or speak to us about anything we’re here for you on enquiriesteam@vets-now.com indicating which clinic you attended, your pets name and the first line of your home address highlighting your concerns.

Bewertet mit 3 von 5 Sternen

Whilst the care we received was very…

Whilst the care we received was very good/excellent, I am astounded that you can charge £437,35 for a five minute consultation on Saturday afternoon and some ear drops, it's absolutely disgraceful, the whole veterinary profession needs tighter regulation.
You are profiteering from pet owners distress and it's got to change.

3. August 2026
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Antwort von Vets Now

Hi Andrew, I know it can be frustrating having to pay for an unplanned trip to the vets. Much like it is for other out-of-hours services in other industries, It's more expensive to run an out-of-hours pet emergency service than a general daytime practice. We've broken down where our costs go here if you'd like to find out more: https://bit.ly/2ybF2sc. If you’d like to query your bill or speak to us about anything we’re here for you on enquiriesteam@vets-now.com indicating which clinic you attended, your pets name and the first line of your home address highlighting your concerns.

Bewertet mit 2 von 5 Sternen

VERY EXPENSIVE

VERY EXPENSIVE
Piece of grass in my dog’s ear , Charged me £392.00 . And didn’t even take the grass out of her ear gave me some ear drops. In there not even 5 minutes. Went to my vets on 30 hours later and they took it out there in 5 minutes, didn’t even have to sedate her . £42 . I understand stand that we need this service but way over priced.

3. August 2026
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Antwort von Vets Now

Hi Jenna, I’m sorry to hear that you are unhappy after your visit to Vets Now. If you would like to discuss this further, please email us on enquiriesteam@vets-now.com indicating which clinic you attended, your pets name and the first line of your home address highlighting your concerns.

Bewertet mit 5 von 5 Sternen

Amazing

Cannot thank vets now enough for all their help with our little Betty. The vets and nurses we saw we amazing, friendly and very professional. Your receptionist is a star so friendly and great at putting a smile on your face. Would highly recommend.

1. August 2026
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Antwort von Vets Now

Hi Nicola, we're so glad that we were there for you and Betty. We will be sure to pass your comments onto the team.

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