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Tenpin - Leeds Bewertungen 

132
TrustScore 4 von 5

4.1

13 Merrion Way, Leeds, LS2 8BT Leeds, GB


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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Really flexible and enjoyable bowling. Really good summer holiday deal - 1 hr game for 6 people for a bargain of £40 Great bday present for my daughter and her friend

Unternehmen hat geantwortet


Unternehmensdetails

  1. Kegelbahn
  2. Bar
  3. Escape-Room-Zentrum
  4. Laserkennzeichnungsservice
  5. Freizeitzentrum
  6. Spielhalle

Vom Unternehmen geschrieben

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Kontaktinformationen

  • 13 Merrion Way, Leeds, LS2 8BT, Leeds, Vereinigtes Königreich

  • 0333 034 6100

4.1

Gut

TrustScore 4 von 5

132 Bewertungen

5 Sterne
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1 Stern

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4.1

Alle Bewertungen

(132)

10'703 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Booked online and all very easy

Booked online and all very easy. Clean and efficient at the bowling.

26. August 2026
Tenpin - Leeds-Logo

Antwort von Tenpin - Leeds

Hi Christine, thank you for leaving Tenpin Leeds a wonderful 5* rating. We are so pleased that you found booking online with us nice and easy and that the venue was clean! We hope to welcome you back again soon. Best wishes - Kaylee

Bewertet mit 5 von 5 Sternen

Friendly staff

Friendly staff, clean environment. We all had fun and will be going back.

26. August 2026
Tenpin - Leeds-Logo

Antwort von Tenpin - Leeds

Hello
Thank you for your wonderful 5-star review! We are so pleased to hear that you had a fun time and appreciated our friendly staff and clean environment. We look forward to welcoming you back again soon! Best wishes - Clare

Bewertet mit 5 von 5 Sternen

Lovey day out good game

Lovey graet fun

20. August 2026
Tenpin - Leeds-Logo

Antwort von Tenpin - Leeds

Hello
Thank for the super 5* rating. It's lovely to hear that you had a good day out and enjoyed your game. Best wishes - Clare

Bewertet mit 5 von 5 Sternen

Place was clean and tidy and staff were…

Place was clean and tidy and staff were extremely helpful and friendly. Really good time had by me and my 5 grandkids. Many thanks

26. August 2026
Tenpin - Leeds-Logo

Antwort von Tenpin - Leeds

Hi Julie
Thank you for the wonderful 5-star review! We are so happy to hear you and your grandkids had such a great time and that our team was helpful and friendly. We hope to see you all again soon! Best wishes - Clare

Bewertet mit 3 von 5 Sternen

Bowling was good price.pool bit too…

Bowling was good price.pool bit too dear for a hour.and burger wasn't upto scratch,buns seemed you had got them out of discount bin,very thin and small,burger was even smaller and dry

26. August 2026
Tenpin - Leeds-Logo

Antwort von Tenpin - Leeds

Hi Sharon
Thank you for your feedback. We're glad to hear you found the bowling to be a good price. We're sorry to hear about the pricing of the pool and the issues you experienced with the quality of the burger. We will ensure your comments are passed on to the relevant teams for future improvements. We hope to see you again soon. Best wishes - Clare

Bewertet mit 5 von 5 Sternen

Nice experience with great staff

Nice experience with great staff

20. August 2026
Tenpin - Leeds-Logo

Antwort von Tenpin - Leeds

Hi Lovejeet, thank you for your 5* review of Tenpin Leeds! This is wonderful to hear and we look forward to welcoming you back again soon! Best wishes-Leila

Bewertet mit 4 von 5 Sternen

The experience was good but there were…

The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I think a staff should go round to check on customers if they need support.
The ‘eat and play’ session does not include drinks. This should be emphasised. However, the food was good, but the food was just dropped without informing the customers.

15. August 2026
Tenpin - Leeds-Logo

Antwort von Tenpin - Leeds

Hi there, thank you for your 4* review of Tenpin Leeds! It's lovely to hear that your overall experience was a positive one and we appreciate your feedback regarding the facilities, customer service, and our Eat N Play deal. We will ensure that this is passed across to the relevant team for future improvements to be made, and in the meantime we hope to welcome you back again shortly! Best wishes-Leila

Bewertet mit 5 von 5 Sternen

Great bday with friends

Really flexible and enjoyable bowling. Really good summer holiday deal - 1 hr game for 6 people for a bargain of £40

Great bday present for my daughter and her friend

17. August 2026
Tenpin - Leeds-Logo

Antwort von Tenpin - Leeds

Hi Joanne, thank you for your 5* review of Tenpin Leeds! We're so glad to hear how much your daughter enjoyed celebrating their birthday with us and that the summer deal was a hit! See you again soon. Best wishes-Leila

Bewertet mit 5 von 5 Sternen

Lovely environment and deco.

Lovely environment and deco.

20. August 2026
Tenpin - Leeds-Logo

Antwort von Tenpin - Leeds

Hi Nazma, thank you for your 5* review of Tenpin Leeds! It's lovely to hear such positive feedback. We can't wait to welcome you back again shortly! Best wishes-Leila

Bewertet mit 5 von 5 Sternen

Fun escape room experience

Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last secret was the easier of the two for us. Evie went above and beyond to help us book onto a subsequent session the same evening which we really appreciated as we were only in Leeds for the evening. We had fun and these were my favourite escape rooms we have done.

12. August 2026
Tenpin - Leeds-Logo

Antwort von Tenpin - Leeds

Hi Martine, thank you for the 5* review for Tenpin Leeds! We're delighted to hear that you had a great time in the escape rooms, and that Evie provided a great experience. We will be sure to pass on your kind feedback, and we hope to see you again soon! Best wishes - Adelaide

Bewertet mit 5 von 5 Sternen

Love the newly refurbished venue

Love the newly refurbished venue. Great service and a lot of fun activities apart from bowling. We’ll be back more often.

12. August 2026
Tenpin - Leeds-Logo

Antwort von Tenpin - Leeds

Hello Kat,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We are so pleased to hear you love our newly refurbished venue and enjoyed the service and fun activities. We look forward to welcoming you back again soon! All the best ~ Laura

Bewertet mit 2 von 5 Sternen

Accessibility is an issue

Accessibility is an issue! Listed as wheelchair accessible on the website. We have a pram and wheelchair accessible means accessible for disabilities - I.e lift and ramp access. We arrive and there’s a lift for wheelchairs to get down the stairs it’s not a typical lift but one the folds down for the wheelchair to go onto then runs down the stairs. Why is this not allowed to be used for prams? We rang the call button for assistance with the lift and had no response. A team member came upstairs about ten minutes later clearly just going on his break. Asked if “we were the ones calling for lift assistance” so clearly they were aware someone was up there waiting and chose to ignore. Then informed us they wouldn’t be helping us with the lift because it’s just for wheelchairs. Why say the building is accessible if you’re picking and choosing who it is accessible to?

8. August 2026
Tenpin - Leeds-Logo

Antwort von Tenpin - Leeds

Hello Lois,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We appreciate you taking the time to share your experience regarding accessibility. We sincerely regret the frustration and inconvenience you encountered with the lift and the lack of immediate assistance. We understand your concern about the lift's usage policy and the delay in our team's response. We are reviewing our accessibility information and staff training to ensure clearer communication and more efficient support for all our visitors. Your feedback is invaluable as we work to improve our services and ensure a welcoming environment for everyone. All the best ~ Laura

Bewertet mit 5 von 5 Sternen

Great experience in general

Great experience in general. Friendly atmosphere and lots to do under 1 roof

6. August 2026
Tenpin - Leeds-Logo

Antwort von Tenpin - Leeds

Hi Baliveer
Thank you for the fantastic 5-star review! We're so pleased to hear you enjoyed the friendly atmosphere and found plenty to do under one roof. We hope to see you again soon! Best wishes - Clare

Bewertet mit 5 von 5 Sternen

We all had a good time

We all had a good time, staff was great.
Food come out quickly too
Will be back soon

6. August 2026
Tenpin - Leeds-Logo

Antwort von Tenpin - Leeds

Hi Adeeb, thank you for leaving a 5* review of Tenpin Leeds! We're so glad to hear how much you enjoyed the bowling game and how efficient the service was. We look forward to welcoming you back again soon! Best wishes-Leila

Bewertet mit 5 von 5 Sternen

Leeds centre

Friendly staff when checking in. The facilities were clean and checked throughout the day and it was a nice afternoon activity. The 2 games we had booked took us around 45mins to 60 mins to complete.

6. August 2026
Tenpin - Leeds-Logo

Antwort von Tenpin - Leeds

Hi Becky, thank you for the 5* rating of Tenpin Leeds. We are so pleased to hear that you found our staff friendly and our facilities clean throughout your visit. It sounds like you had a wonderful afternoon with us, and we hope to welcome you back again soon for more fun!
Take care,
Kirsty

Bewertet mit 4 von 5 Sternen

Staff was very helpful and polite

Staff was very helpful and polite

6. August 2026
Tenpin - Leeds-Logo

Antwort von Tenpin - Leeds

Hi Jody
We are so pleased to hear that our team provided such helpful and polite service during your visit. Thank you for your kind words and 4-star rating! Best wishes - Clare

Bewertet mit 3 von 5 Sternen

All was excellent except the food

All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for chicken Goujons which were anaemic.

6. August 2026
Tenpin - Leeds-Logo

Antwort von Tenpin - Leeds

Hi Muzy
Thanks for leaving a rating and review. We're very sorry to hear that the food, especially the burger and chicken goujons, was not up to standard. We appreciate your feedback and will share these comments with our team to ensure improvements are made. Best wishes - Clare

Bewertet mit 5 von 5 Sternen

5 stars

5 stars, it is good there:)

6. August 2026
Tenpin - Leeds-Logo

Antwort von Tenpin - Leeds

Hi Rosie, thank you for the 5* rating of Tenpin Leeds. We're pleased to hear you had a good time and we hope to welcome you back again for another 5* experience.
Take care,
Kirsty

Bewertet mit 4 von 5 Sternen

Wowzers

Look. Ive been to tenpin many times throughout my years and honestly its been a joy everytime. I remember when me and friends used to go play pool after a long day. With the newer, renovations, its been even more spectacular with the options that i can have to play and enjoy after work and school. It's so convenient with its location and how central it is to get there. My only major flaw is the expense. its quiet expensive to buy drinks inside the location and rather go to the Co-op next door to get drinks as theyre cheaper and during these years and the rise of prices its just too much meaning that i visit less frequently. apart from that i would say its a joy everytime

22. Juli 2026
Tenpin - Leeds-Logo

Antwort von Tenpin - Leeds

Hi Theo, thank you for your wonderful 4-star review! We're so pleased to hear that you've enjoyed your many visits over the years and appreciate your kind words about our recent renovations and convenient location. We understand your concerns regarding the cost of drinks and appreciate your honest feedback. We hope to see you again soon! Best wishes - Rosie

Bewertet mit 4 von 5 Sternen

Excellent lanes…

Visited in the morning in the school holidays. The lanes were great, staff helpful and friendly.
The only issue I have is the arcade games. I’ve visited before and had an issue with the machines taking money and it not registering. The same happened and whilst using the cash machine the money never appeared either- the manager however did sort this out but this seems to be an ongoing issue for them. Another family had the same issue whilst waiting for the money back.

29. Juli 2026
Tenpin - Leeds-Logo

Antwort von Tenpin - Leeds

Hello Rebecca,
Thank you for taking the time to rate Tenpin Leeds 4 stars. We're glad to hear you enjoyed the lanes and found our staff helpful and friendly. We sincerely apologize for the recurring issues with our arcade machines and the cash machine. We understand how frustrating this can be and appreciate you bringing it to our attention. We hope to welcome you back again soon for an even better visit. All the best ~ Laura

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