Great family outing made all the better by using the 1/2 price Tuesday desl.Super easy booking and confirmation.Lanes all set up on arrival.Very courteous and efficient.staff.A great time was had by a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bowling was really fun, easy to use the touch screen to control the settings and the place was tidy with employees clearing away glasses once empty. However, could do with more of a variety of bowli... Mehr ansehen
Unternehmen hat geantwortet
We enjoyed our game so much we paid for an extra one. Unfortunately during this game, the system failed and we couldn't continue. The staff then allocated another lane for us and gave us additional tw... Mehr ansehen
Unternehmen hat geantwortet
To be honest, for the money we paid, the experience was disappointing. The pods where we were seated were dirty and quite small, especially for four people. The food was poor quality, and we had t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Kontaktinformationen
Braehead, Soar Intu, King's Inch Rd, PA4 8XQ, Glasgow, Vereinigtes Königreich
- 0333 034 6100
4.0
Gut
118 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Didn’t respond to my email until the…
Didn’t respond to my email until the day after so wasn’t able to reschedule tickets as website glitched when booking them and gave me the earliest time of the day
15. April 2026
Antwort von Tenpin - Glasgow
Hi there
We are truly sorry for the delay in our response and the inconvenience you experienced with rescheduling your tickets due to the website issue. We are reviewing our processes to prevent this. If you would like us to contact you regarding this, please send an email to customer.feedback@tenpin.co.uk with the above details, using the subject "Review - Glasgow". We can then reach out to you. Best wishes - Clare
Lane breakdowns
Played 2 games and 3 times it broke down and required a guy to come and fix it, some sort of sensor problem which took a good 5 minutes each time which kind of ruined the game.
3. Juni 2026
Antwort von Tenpin - Glasgow
Hi, thank you for taking the time to leave a review of Tenpin Glasgow. We're sorry to hear about the technical issues you were faced with during your visit. Your feedback is important to us and we will ensure this is passed on to the correct team for future improvements. Hope to see you again soon for a much better experience.
Take care,
Kirsty
Food took forever to be served and was…
Food took forever to be served and was just a bowl of fries. Was delivered about 30-40 mins after ordering when we were on our last shots
3. Juni 2026
Antwort von Tenpin - Glasgow
Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin at Glasgow. We are sorry to hear that the wait time for your food was much longer than we normally aim for. We will pass your comments onto our team, to help us gain those final stars. We do hope to see you again soon. Many Thanks - Kimberley
Antwort von Tenpin - Glasgow
Hi Lisa, thank you for the 5* review for Tenpin Glasgow! It's great to hear that you had a fun visit and we hope to see you back again soon! Best wishes - Adelaide
Staff where friendly and the bowling…
Staff where friendly and the bowling was excellent
3. Juni 2026
Antwort von Tenpin - Glasgow
Hi Tracey, thank you for the 5* review for Tenpin Glasgow! We're delighted to hear that you enjoyed the bowling and the service from our team, and we can't wait to see you again soon! Best wishes - Adelaide
Antwort von Tenpin - Glasgow
Hi Marta, thank you for leaving Tenpin Glasgow a fantastic 5* rating. We are so pleased to hear you enjoyed bowling with us and decided to stick around to take advantage of our darts! We hope to welcome you back again soon. Best wishes - Kaylee
The cost was good value place was clean…
The cost was good value place was clean and tidy staff very efficient
27. Mai 2026
Antwort von Tenpin - Glasgow
Hi there,
Thank you for your fantastic 5* review at Tenpin Glasgow! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Antwort von Tenpin - Glasgow
Hi Bryan, thank you for rating Tenpin Glasgow 5*! We really appreciate your kind comments regarding our staff, food and pricing! We can't wait to welcome you back again soon. Best wishes, Jade
Antwort von Tenpin - Glasgow
Hi Josephine, thank you so much for the excellent 5* review of Tenpin Glasgow! We are really pleased to hear that you found the staff to be wonderful and were happy with the cleanliness. We can't wait to see you again soon for another 5* experience! Best wishes, Jade
We had a really good time
We had a really good time. No waiting, good service, good price and great games. What else can you ask for
27. Mai 2026
Antwort von Tenpin - Glasgow
Hi Debbie, thank you for leaving Tenpin Glasgow a wonderful 5* rating. We are so pleased to hear you had a great time with us recently and took advantage of our great prices! We can't wait to welcome you back again soon. Best wishes - Kaylee
Great family outing made all the better…
Great family outing made all the better by using the 1/2 price Tuesday desl.Super easy booking and confirmation.Lanes all set up on arrival.Very courteous and efficient.staff.A great time was had by all adults and kids.Will defo be back!!
27. Mai 2026
Antwort von Tenpin - Glasgow
Hi Janet, thank you for your wonderful 5-star review! We're so happy to hear you had a great family outing and enjoyed our half-price Tuesday deal. We appreciate your kind words about our easy booking and efficient staff. We look forward to welcoming you back! Best wishes - Rosie
The bowling and the staff were…
The bowling and the staff were brilliant. We booked karaoke online to learn thst it’s 20 pound if you book in the premises but 50 if you book online.
Mics weren’t working. Staff tried really hard, manager tried really hard not to speak to us. Eventually got a refund. Except it wasn’t another 50 has been taken from my account and not refunded.
27. Mai 2026
Antwort von Tenpin - Glasgow
Hi Paul
We appreciate you sharing your experience. We are truly sorry for the frustration caused by the karaoke pricing discrepancy and the microphone issues. We would like to look into this. Could you please email the details to customer.feedback@tenpin.co.uk and use the subject "Review - Glasgow". We can then reach out to you. Best wishes - Clare
Waited ages for food which was pre…
Waited ages for food which was pre ordered, came on game 9
27. Mai 2026
Antwort von Tenpin - Glasgow
Hi Theresa
We are sorry for the delay you experienced with your food order. We will pass the feedback to the team for improvement. Best wishes - Clare
Ok for a visit
Love tenpin but feel the tables at lanes are small we had 4 children and two parents so when you order food etc not enough room
20. Mai 2026
Antwort von Tenpin - Glasgow
Hi Michelle, thank you for the lovely 4* review of Tenpin Glasgow! We are pleased you love our venue and we certainly take on board all of your feedback which we will be sure to pass onto the relevant team! We do hope this will not stop you for visiting us again in the future and we very much look forward to welcoming you back! Best wishes - Mel
My daughter had a great birthday…
My daughter had a great birthday karaoke experience with her friends. Lyall was a fantastic emoliyee who was very attentive.
20. Mai 2026
Antwort von Tenpin - Glasgow
Hello Margaret, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that your daughter had a great time celebrating her birthday with us, with her friends. We do hope to see you all again soon. Many Thanks - Kimberley
Antwort von Tenpin - Glasgow
Hello Graeme, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a brilliant time at our Tenpin in Glasgow. We do hope to see you again very soon. Best Wishes - Kimberley
Antwort von Tenpin - Glasgow
Hi James,
Thank you for your amazing 5* review at Tenpin Glasgow! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
The bowling was ok
The bowling was ok, would be five stars but our lane broke twice over two games and the burger we got was terrible quality. Loved the arcade and pool though!
6. Mai 2026
Antwort von Tenpin - Glasgow
Hello Mrs Emma Stewart,
Thank you for taking the time to rate Tenpin Glasgow 4 stars. We appreciate your feedback! We're happy you enjoyed the arcade and pool. We're sorry to hear about the lane malfunction and the burger quality. We'll pass this on to our team. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Banging as always
Never had too wait long even when it was busy and staff where kind as always
6. Mai 2026
Antwort von Tenpin - Glasgow
Hi David, what a brilliant 5* review of Tenpin Glasgow! We are thrilled you had the best time and received excellent customer service and we can't wait to see you again soon! Best wishes - Mel
Pressed the call button to order some…
Pressed the call button to order some drinks, nobody attended for a long time, no bother I’ll get them at the bar. At the bar another client was putting in a large drinks order, being served by somebody competent. Three other staff were watching her. There were two additional staff right next to them in the booking in section just talking. Ok I can wait, patiently, no-one acknowledged I was there. No eye contact, no explanation why 5 people are just standing around not serving, no oh sorry we will be with you, maybe they were training, maybe they were statues who knows, I don’t know because nobody spoke to me. Competent server was busy with a large order. Even that person if they were training could have thrown me a look to explain, or pushed the boat out and spoke to me. I gave up, finished our games and left, mouth as dry as a flip flop. But still breathing, not the end of the world, but the whole situation was weird af.
29. April 2026
Antwort von Tenpin - Glasgow
Hi Mark, thank you for taking the time to review Tenpin Glasgow! We're very sorry to hear that you were disappointed with your recent customer service experience and that you were unable to order drinks while visiting. We will ensure your feedback is passed on to the correct team to be looked into. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review -Glasgow'. We hope to see you again soon for a better experience! Best wishes - Adelaide
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.