Lovely idea of an all in one place however clearly understaffed or over worked, poor staff members literally running from counter to machine and back, hands full of tickets or drinks etc. long... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY Exeter, GB
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Das sagen Bewerter
First visit since renovations very impressed , good value with the meal deal,\ bowling ticket. Only downside the price of soft play extremely expensive as mist only want 30 mins should explore pric... Mehr ansehen
Unternehmen hat geantwortet
Exeter TenPin were able to accommodate our booking of all the lanes for the session. There did seem to be a lack of space at the ball rack end, not quite enough room to run and swing as before. Sta... Mehr ansehen
Unternehmen hat geantwortet
New facilities, play areas are great! Toilets are 100% better than they were previously! The only thing I would say would be to offer alternative milk for tea/coffee! Not sure I could sink a cockt... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Tenpin Exeter is easy reach from Exeter city centre, Exmouth, Tiverton and across Devon — well connected by road and rail. With modern bowling lanes and lane lighting, we’re the go-to indoor entertainment spot in Devon. And it’s not just bowling. We’ve got karaoke rooms, laser tag in our 4D arena, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Exeter, sorted.
Kontaktinformationen
3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY, Exeter, Vereinigtes Königreich
- 0333 034 6100
4.0
Gut
243 Bewertungen
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You need way more staff doing drink and…
You need way more staff doing drink and food
26. August 2026
Antwort von Tenpin - Exeter
Hi Sarah
We appreciate your feedback regarding staffing levels. We are actively reviewing our team to improve service efficiency for food and drinks. Best wishes - Clare
First visit since renovations very…
First visit since renovations very impressed , good value with the meal deal,\ bowling ticket.
Only downside the price of soft play extremely expensive as mist only want 30 mins should explore pricing per hour
26. August 2026
Antwort von Tenpin - Exeter
Hi Ian
Thank you for your feedback! We're delighted to hear you were impressed with the renovations and found our meal deal and bowling ticket to be good value. We appreciate your comments regarding the pricing of our soft play area and will certainly consider exploring different pricing structures. Best wishes - Clare
Great day out!
The new refurbished space looks incredible! Always enjoy bowling but to now have a soft play for my 2 year old just makes it even better 😁
26. August 2026
Antwort von Tenpin - Exeter
Hi Jessica
Thank you for your fantastic 5-star review! We're thrilled to hear that you love our newly refurbished space and that the addition of the soft play area makes your visits even better for your little one. We hope to see you again soon! Best wishes - Clare
Great morning laser shooting
Great morning laser shooting. Didn’t know Exeter tenpin had laser shooting. Everything has been refurbished since I last came. Much more likely to come back!
26. August 2026
Antwort von Tenpin - Exeter
Hi Katy
We're so glad you enjoyed your morning laser tag experience and noticed our recent refurbishments! We appreciate you highlighting the positive changes and look forward to welcoming you back soon. Best wishes - Clare
Amazing
Took my daughter for her birthday had an amazing time, definitely going again.
26. August 2026
Antwort von Tenpin - Exeter
Hi Hayley
Thank you for the wonderful 5-star rating! We are so pleased to hear that you and your daughter had such an amazing time celebrating her birthday with us. We can't wait to welcome you back again soon! Best wishes - Clare
Soft play lighting
Staffs are friendly. However, its would have been much better if you added a little bit of brightness or light in the soft play for the children so enjoy more and see the surroundings properly.
20. August 2026
Antwort von Tenpin - Exeter
Hi Mary,
Thank you for your lovely 4* review at Tenpin Exeter! It's great to hear that you found the staff so helpful and friendly at the venue! We will ensure this is passed to the correct team to make any future improvement needed. We hope to welcome you back again very soon! Best wishes- Steph
The bowling was good and the person we…
The bowling was good and the person we spoke to was brilliant
However
The cleanliness was very poor
Half eaten food, Drinks all over the place and this is mid afternoon I'd expect a bit of backlog of your we're busy, Bar staff were very slow 45mins for 4 bottles of fruit shoot and when you approached the staff at the bar they were too busy chatting away I was even acknowledged by one member of staff who continued to chat about there night our rather than serve the person that contributes to there wages it did disappoint me as there was no clear management of the complex the staff didn't care at all.... The only positive was the woman that served us first she was brilliant but I won't be using ten pin bowling again and we spent a significant amount of money aswell it was pointless complaining to anyone because if your staff don't care I can't imagine what the management team are like they should be leading by example
20. August 2026
Antwort von Tenpin - Exeter
Hi Darren, thank you for leaving a review of Tenpin Exeter. We're so glad to hear that you enjoyed the bowling and found one of our staff members so friendly, however we are very sorry to hear about the lack of cleanliness and long wait times. We will ensure that the relevant team is made aware to prevent this from happening in the future. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Exeter' for somebody to contact you regarding this. Best wishes-Leila
The new Toilets smell like Amonia and…
The new Toilets smell like Amonia and the staff seem to be a bit lost. One really helpful man stepped in and taken over the big cues and got the job done.
20. August 2026
Antwort von Tenpin - Exeter
Hi Charlie, thank you for taking the time to leave a review of Tenpin Exeter! We're very sorry to hear about the issues you experienced with the toilets and and some of our team! Your feedback is really important to us and so please be assured all will be passed onto the team to ensure future improvements! In the meantime, we do hope this will not stop you from visiting us in the future and we look forward to welcoming you back again soon! Best wishes - Mel
nice upgrade, not very efficient
Looks a lot better than before but the negatives are that staff are very slow and look under staffed. We turned up to play at 7pm and we didn’t get to play till 7:30 due to multiple faults. Not being able to access the pad, lanes not working etc.. just needs to be more efficient
7. August 2026
Antwort von Tenpin - Exeter
Hi there, thank you for taking the time to leave a review of Tenpin Exeter. We are so glad to hear that you enjoyed the upgraded look, however we are very sorry to hear about the issues you experienced on your recent visit, especially the fact that the customer service did not meet your expectations, the late starting time of your games, and the issues with the lanes. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Exeter' for somebody to contact you regarding this. Best wishes-Leila
Great time bowling
Great time bowling . We all had a burger too which was very good and all staff helpful and friendly at Tenpin Exeter.
12. August 2026
Antwort von Tenpin - Exeter
Hello Adam, Thank you for taking your time to leave us a wonderful 5* review! We are so pleased to hear that you had a great time at our Tenpin in Exeter. We are glad you enjoyed the bowling and meals. We will pass your feedback onto our team. We do hope to see you again soon. Many Thanks - Kimberley
The service we had and attentiveness…
The service we had and attentiveness from our server
8. August 2026
Antwort von Tenpin - Exeter
Hello Becky, thank you for taking your time to leave us a 4* review. We would love to hear how we could gain that final star from you! We do hope to see you again very soon. Many Thanks - Kimberley
New facilities
New facilities, play areas are great!
Toilets are 100% better than they were previously!
The only thing I would say would be to offer alternative milk for tea/coffee! Not sure I could sink a cocktail/fizzy drink so early in the morning!
But really good place to visit now, makes it better with air con to!
12. August 2026
Antwort von Tenpin - Exeter
Hi there, thank you so much for this brilliant 5* review of Tenpin Exeter! We're really pleased that you had a great time and will be sure to pass your comments on regarding alternative milk options. Best wishes, Jade
Wrong prices and dodgy food
Had to pay over double what I paid because apparently the website had done something wrong and then on the day kids had chicken nuggets (and another families) and those who had chicken nuggets had an upset stomach the next day.
8. August 2026
Antwort von Tenpin - Exeter
Hello Customer,
Thank you for taking the time to rate Tenpin Exeter 1 star. We are very sorry to hear about the issues you encountered with your booking and the subsequent discomfort experienced by the children after their meal. We understand how frustrating this must have been, and we truly regret that your visit was negatively impacted. We are taking your feedback seriously and will be looking into these matters internally. All the best ~ Laura
Antwort von Tenpin - Exeter
Hello Gill, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to us and found our location clean. We will pass your feedback onto our team. We do hope to see you again soon. Many Thanks - Kimberley
Parking!! What made it not so great was paying…
What made it not so great was paying for parking outside and expecting a refund, and being told new system where you use machine inside the building not in the car park, so no refund!! The staff says this happens often, so not just me who thinks the signage outside does not make this clear!!!
3. August 2026
Antwort von Tenpin - Exeter
Hello Lyn, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin at Exeter. We are pleased to see that you enjoyed the activities with us. However, we are disappointed to hear the difficulties you faced when it came to parking. We will pass your thoughts onto our team so that this can be looked into. We do hope to see you again soon for a much smoother visit. Many Thanks - Kimberley
No instructions anywhere
No instructions anywhere. Very difficult for a first time visitor to figure out where to go and what to do. Staff availability was also low so no one to talk to. Bowling alleys were well maintained though.
6. August 2026
Antwort von Tenpin - Exeter
Hi Rish, thank you for taking the time to leave a review of Tenpin Exeter! We're sorry to hear about the difficulty you experienced finding your way around and the lack of available staff to assist you. Your feedback is very important to us as this helps us to make improvements where needed so please be assured all will be sent to the team! We so hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Great bowling experience
The changes at Exeter bowling are great, we really enjoyed our time there and the staff were extremely helpful. The food was good too
31. Juli 2026
Antwort von Tenpin - Exeter
Hello Lee,
Thank you for taking the time to rate Tenpin Exeter 5 stars. We are so pleased to hear that you enjoyed your time with us and that our staff were extremely helpful. It's fantastic that you found the food good too. We hope to see you again soon! All the best ~ Laura
Antwort von Tenpin - Exeter
Hi Hazel
We're so happy to hear you're enjoying our refurbished space! Thank you for your wonderful feedback. Best wishes - Clare
Antwort von Tenpin - Exeter
Hi Michaela
We're so happy to hear that you and your kids enjoyed our Half Price Tuesday! We appreciate your wonderful feedback. Best wishes - Clare
The visit was ok
The visit was ok. For the cost I expected better service. Staff chatting and I stood waiting for a couple of minutes before acknowledgment. Toilets were not at the level of cleanliness I would expect from tenpin.
6. August 2026
Antwort von Tenpin - Exeter
Hi Julia
Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent visit did not meet your expectations, especially regarding the service and cleanliness of our facilities. We understand your frustration and will certainly address these points with our team to ensure improvements are made. Best wishes - Clare
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