Spaces - Vijzelstraat 68-78 Bewertungen 8

We rented multiple units at Spaces Vijzelstraat 68, and our experience has unfortunately been very poor. In our view, several key commitments and basic facilities have not been delivered as promised.

There have been repeated failures to honor agreed arrangements. For example, we received a credit note for an agreed rent-free month, but the credited amount was never actually refunded. In addition, invoicing has often been unclear and lacking in transparency, requiring unnecessary time and effort on our side to understand the charges.

The level of service on site has been far below what one would expect from a professional office provider. The sanitary facilities are cleaned inadequately and are frequently left in an unacceptable condition. The office spaces themselves are also hardly ever cleaned. In practice, we have had to take care of this ourselves from the beginning, including taking a vacuum cleaner from the cleaning closet to clean our own workspace. That, in itself, says a great deal.

The indoor climate is another major issue. Since the third floor was renovated and divided into multiple units, ventilation and air quality have been insufficient. On normal sunny days, temperatures in the office already rise to around 27 to 28 degrees Celsius, making the workspace uncomfortable. During the summer period, this becomes even more problematic. For a professional working environment, this is simply unacceptable.

In addition, a printer room used by a neighboring tenant was put into operation without clear approval and without adequate extraction or ventilation. This has resulted in odor nuisance and exposure to fine particles in our own unit. In our view, emissions of this kind are not permitted under Dutch regulations. We have raised this issue repeatedly, yet no adequate action has been taken. If necessary, we will consider legal steps in this matter.

As an online marketing agency, we are fully dependent on stable and reliable internet. Unfortunately, this has also been a persistent problem. The connection regularly drops, including during client calls, directly affecting our operations and reflecting poorly on our own service delivery.

Overall, this location combines high costs with an unacceptably low level of service. It therefore does not surprise us that occupancy appears to have declined so sharply in a relatively short period of time. Overpriced and severely lacking in service quality. We would strongly advise others not to choose this location.

vestigingsmanager onbereikbaar, ook moeilijk met andere werknemers van Spaces contact te krijgen.
contract opgezegd maar fakturen blijven ontvangen, 0 reaktie op mijn mails en nu dreigen met incasso....

I visited many co working spaces and chose them according to the prices they communicated. The receptionist in Vijzelgracht showed me arround and explained the structure. She said she will send an email explaining the different memberships and prices. I became a member aggreing to the prices I saw.
I tought Spaces was a legit respectful company so I didnt check my card or invoices. Then after 3 months I saw that they are charging me 20% more. I went to the same receptionist and asked. She first said, opps sorry because all our clients are companies I may have forgotten to mention that. She asked me to write it down through email. I did. Then she responded me with a screenshot showing a small disclaimer on the bottom of the contract which says Prices do not include tax, so its my bad and they can not give me back the difference or stop my membership without a fee. If this is not scamming “legally” I dont know what it is.

Jaren geleden begon Spaces als een hele prettige co-working locatie. Nadat Amerikaans private equity de boel heeft gekocht, is Spaces veranderd in een zielloze, totaal rigide organisatie.

De druppel die ervoor gezorgd heeft dit wij zijn vertrokken: men bedacht dat een KYC proces nodig was en om hier druk achter te zetten heeft Spaces besloten onze post niet te geven zolang dit proces niet was afgerond. Direct de benodigde spullen aangeleverd, maar nee: onze post kregen we pas als dit proces was afgerond. Na 2 weken (!!!!!) maar eens gevraagd hoe het ervoor stond: "nee, helaas, men is er nog mee bezig". Uiteindelijk na 1 maand zonder onze post te mogen ontvangen, de stekker eruit getrokken. Post nooit meer gekregen. Wat een hardcore waardeloos bedrijf is Spaces geworden.

UPDATE: Spaces schrijft in een reactie op deze review

" Aangezien we een overheidsprocedure volgen, zou het voor ons illegaal zijn om je virtuele kantoordiensten aan te bieden totdat het proces volledig is afgerond"

Itt tot wat je zou denken: dit betreft geen NIEUW virtual office, maar een contract wat al jaren loopt. Daarnaast: de overheid kan KYC verplichten. Snap ik ook. Echter, Spaces kiest er zelf voor om extra druk op het aanleveren van deze documenten te zetten, dat men doodleuk 6 weken je post niet geeft. Zelfs als je de benodigde documenten hebt aangeleverd en de afhandeling van het KYC proces puur en alleen bij Spaces ligt. Totaal onacceptabel.

I haven't even enter the office and the experience so far is a nightmare:
1. After the contract was e-signed, they call me to tell me that the offer was not valid and I had to sign another contract to start the week after. No compensation provided.
2. The sale person called me every 2 hours to ensure I pay the invoice and even called me at 10pm at night.
3. After the new contract was e-signed, there were a HIDDEN COSTS that more than double the initial price that was shared on the phone
4. The sale person ensured that it was my fault not to have read carefully the contract. The contract balance did not contain the hidden costs and you had to read the small prints and compute the total yourself.
5. The contract starts on a holiday and I have no way to enter the facilities, nor any instruction. The sale person never mentioned it.
6. Even before I enter the office for the first time, they attempted to CHARGE ME FOR ANOTHER MONTH without notice.

Very nice working Space, amazing service, very friendly staff and great location. Highly recommend!

Great place, good coffee

In "my" location (Vijzelstraat, Amsterdam) there is always room, workers very friendly and the services are great.