Richer Sounds - Romford Bewertungen 

2'596
TrustScore 5 von 5

4.9

73 Main Road, RM2 5EL Romford, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I aways buy my audio/visual from Richer Sounds, not because of any price advantages but because of the service I receive, always friendly and helpful. Any request to listen to equipment is never too... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Listened to what I already had and why I was replacing it, also that I had some idea of what I wanted. Directed me to other options that may be better but let me decide and showed me what I had alread... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Honest advice when needed, even when the item was not the most expensive. Listened to my requirements and guided me through the options. Delivery was good as DPD was there chosen service. Also upon re... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My Samsung super dooper TV broke down after 184 days. Because of the process going through Samsung repair I was without a TV. Thanks to Steve at Romford he loaned me a small one so I could continue wa... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 73 Main Road, RM2 5EL, Romford, Vereinigtes Königreich

  • 0333 900 0041

4.9

Hervorragend

TrustScore 5 von 5

2596 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.9

Alle Bewertungen

(2'596)

25'159 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great People led Service at Richer Sounds again.

I had an idea of what I required. Steve assisted me by providing 3 suitable TVs. After discussing the merits of each and listen to Steve advice, I purchased one. The ' check out' was hassle free. In approx 15 minutes I left as a very Happy customer. Thanks

21. August 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 4 von 5 Sternen

The salesman was very helpful and…

The salesman was very helpful and knowledgeable.

19. August 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for the feedback, and for the positive rating.

We hope you enjoy the new purchase!

The Customer Experience team

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, very knowledgeable staff and very helpful, felt very relaxed when things were being explained to me.

Fantastic experience

19. August 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Informative and friendly staff

Informative and friendly staff, as is always the experience with Richer Sounds

16. August 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Great company and products

Great company and products. Very knowledgeable and helpful staff

16. August 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

I went to Richer Sounds Romford to… buy a pair of wireless headphones

I went to Richer Sounds Romford to purchase a pair of headphones. My old ones, a pair of AKG Y50 had finally had their day after many years of service. The truth is I was allowed a decent amount of time to try out a selection of stock headphones. I laid my money down on a pair of Sennheiser Momentum 5. However when I tested those in DAC mode at home it became quickly apparent they were not for me. In truth I had tried recently before that an expensive pair of headphones while I was passing by the Tunbridge Wells branch and the testing at my local branch in Romford was about simple economies. Could I get a cheaper pair with the sound I wanted. The answer was I could to a degree, but I had been utterly spoilt by the expensive ones and it was those headphones I returned to Romford branch to buy. I now own a pair of Focal Bathys MG and I do not regret a single penny of the cost. The shopping experience at Richer Sounds is always excellent no matter what branch I walk into and as for the Focal Bathys MG headphones they are just sublime…. Many thanks.

14. August 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

The radio collected from local shop

The radio was delivered to the very local shop. We were informed of it's delivery by personal phone call from the staff at the shop and collected later that day. Collection was straight forward and friendly.

14. August 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Very helpful on phone

Good phone advice over condition of open box item and alternative of buying the same item new at a much lower price than on the website. Also a £10 discount on another item

12. August 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Very helpful

Very helpful , very Knowledgeable and their people who deliver and set the TV up are outstanding.

12. August 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Top service

I aways buy my audio/visual from Richer Sounds, not because of any price advantages but because of the service I receive, always friendly and helpful. Any request to listen to equipment is never too much trouble either. The free six year guarantee available on some items is very welcome too. Shopping here has/is always looked forward to.

11. August 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

There product knowledge is first class

There product knowledge is first class. The projector arrived when they said it would. Free delivery with a 6 year guarantee. You cant go wrong.

8. August 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Listened to what I already had and why…

Listened to what I already had and why I was replacing it, also that I had some idea of what I wanted. Directed me to other options that may be better but let me decide and showed me what I had already had in mind, at no time did I feel pressured, merely informed and advised. Once final decision was made, all admin was straightforward, delivery was exactly as planned and installation was simple. Very happy with the product and the service received.

7. August 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

My Samsung super dooper TV broke down…

My Samsung super dooper TV broke down after 184 days. Because of the process going through Samsung repair I was without a TV. Thanks to Steve at Romford he loaned me a small one so I could continue watching my favourite TV. A regretful thank you to all at Romford store.

7. August 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Honest advice when needed

Honest advice when needed, even when the item was not the most expensive. Listened to my requirements and guided me through the options. Delivery was good as DPD was there chosen service. Also upon receipt of my order I noticed that a cable was missing. The staff were apologetic and arranged one free of charge to arrive next day . Fantastic service and would definitely recommend them.

5. August 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thank you for your wonderful feedback

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr