Richer Sounds - Prestwich Bewertungen 

2'162
TrustScore 5 von 5

4.9

415-419 Bury New Road, M25 1AA Prestwich, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Went into the Prestwich branch looking for a start up kit for my flat. Staff couldn't have been more helpful, sorted me out. As a newbie couldn't quite get it up & running when it arrived, called t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The prices in the Summer Sale were better than Amazon for projectors so I decided to buy a new projector. Sam the manager of the store was extremely helpful and took his time to show me and talk me t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Staff were welcoming, friendly, helpful & knowledgeable. They sourced a better price & upgrade than I originally requested / expected. Even helped us take the goods to the car. (free parking opposite... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very helpful did not have the tv in stock but searched all the other branches to find us one and said they would keep if for us as long as we like as having building work done on the house... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 415-419 Bury New Road, M25 1AA, Prestwich, Vereinigtes Königreich

  • 0333 900 0042

4.9

Hervorragend

TrustScore 5 von 5

2162 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4.9

Alle Bewertungen

(2'162)

23'583 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Ellis was very helpful when I went in…

Ellis was very helpful when I went in to purchase my Sonos Soundbar.

I was still on their system from when I purchased a Denon HiFi and Dali speakers about 10 years ago!

Great service even got a £10 discount on the soundbar. It is a great speaker for my new Sky Glass TV. Cheers guys.

4. April 2026
Richer Sounds - Prestwich-Logo

Antwort von Richer Sounds - Prestwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

A great selection of top quality products, at competitive prices

I always enjoy shopping for hi-fi and AV products at Richer Sounds. They have a great selection of top quality products, at competitive prices, and regularly offer tempting discounts. I also love the fact that I have the option of popping into my local, friendly store, which, in this age of predominantly online purchasing, is a great plus point.

1. April 2026
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Antwort von Richer Sounds - Prestwich

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

I’d like to leave a really positive…

I’d like to leave a really positive review for Richer Sounds 🙌
On the day our TV suddenly broke, it was quite a stressful situation—especially since we had already chosen the exact model we wanted, the Samsung QN90F. Unfortunately, it turned out to be out of stock almost everywhere, including Currys.
Thankfully, we found it at Richer Sounds—and it was absolutely the right choice! 🔥
The TV was available straight away, and the customer service was outstanding. The staff were incredibly helpful, knowledgeable, and genuinely cared about helping us. They explained everything clearly, gave great advice, and made the whole process smooth and stress-free.
It’s rare to come across such professional yet friendly and approachable service. You can really tell they value their customers, not just the sale.
I highly recommend this store to anyone—great product availability, excellent service, and a fantastic overall experience ⭐⭐⭐⭐⭐
We will definitely be coming back for future purchases!

1. April 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Prestwich-Logo

Antwort von Richer Sounds - Prestwich

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Excellent Service as always

We always choose Richer Sounds as we always get excellent service and advice and this latest visit was no different.
We had an old piece of kit ( a recording freesat blu-ray player) which had failed and required a replacement. Alan checked out various options for us but none fitted the bill. He researched possible solutions and discussed them with us but again for one reason or another they weren’t suitable. There was no replacement for our unit currently on the market but he persisted and found a suitable option that was due to be launched in May.
Thanks once again for your excellent service.

23. März 2026
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Antwort von Richer Sounds - Prestwich

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Incorrect colour hifi rack ordered

Incorrect colour hifi rack ordered. Quivk call and the store phoned the warehouse and got changed for correct colour and next day delivery

28. März 2026
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Antwort von Richer Sounds - Prestwich

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 3 von 5 Sternen

I found your opening times not customer…

I found your opening times not customer friendly eg midday opening . Also a HD lead for £32 ! It may be good but the same thing was available in other shops for £10 over 200% cheaper .

28. März 2026
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Antwort von Richer Sounds - Prestwich

Thanks for your review, although I was sorry to hear about this. Please bear with us while we investigate, after which we will be in touch.

Seniorcomplaintsteam@richersounds.com

With kind regards

Paddy Hall
Customer Service Deputy Manager
Richer Sounds

Bewertet mit 5 von 5 Sternen

Excellent Customer Service

Excellent Customer Service. Very knowledgeable, honest, straightforward and took time to answer questions re selection of the right TV.

NO PRESSURE SALES TACTICS ... simply provided the necessary information in response to questions. Excellent. Well done.

22. März 2026
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Antwort von Richer Sounds - Prestwich

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Very helpful and informative…

Very helpful and informative interaction with someone who most certainly is a credit to your company

24. März 2026
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Antwort von Richer Sounds - Prestwich

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

REFUND

Got a phone call from the manager apologising because i hadnt got the discount off after spending over £300 pound, he explained there was a new lad learning the ropes & thats why i didnt get it, Andy made it right by giving me the discount which i aporeciated, i have never had a problem with the shop before & wouldnt hesitate to go back again. Ps Richer Sounds is a top shop & Andy is a great manager. Thanks Peter

27. März 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Prestwich-Logo

Antwort von Richer Sounds - Prestwich

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Told me what i needed to replace my…

Told me what i needed to replace my project audio system that have given up the ghost over 10 years old ... got a great deal and great service very happy with my purchase and a lot cheaper than the same unit from other suppliers

25. Februar 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Prestwich-Logo

Antwort von Richer Sounds - Prestwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Reliable and trustworthy

I have always bought my TVs from Richer Sounds. Their people are knowledgeable and helpful. When my 5 year old Samsung developed a fault, their 6 year warranty came into play and I was offered a credit towards a new TV in lieu of a repair. I was able to get a suitable replacement for not very much money - and another 6 year warranty. Person Inspoke with was helpful in answering all my questions and making the transaction easy. Honestly, just buy from these people. The price will be right and the service (and warranty) will be there when you need it.

17. März 2026
Richer Sounds - Prestwich-Logo

Antwort von Richer Sounds - Prestwich

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Came in to Richer sounds Prestwich …

Came in to Richer sounds Prestwich Dominic served me fantastic knowledge of products would highly recommend his service would come to this store again.

21. März 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Prestwich-Logo

Antwort von Richer Sounds - Prestwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

I have dealt with richer sounds for…

I have dealt with richer sounds for many years and cannot fault the service I have received from them ,always the best price on everything I have purchased. Keep up the good work

13. März 2026
Richer Sounds - Prestwich-Logo

Antwort von Richer Sounds - Prestwich

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Yet again great advise and support

Yet again, Andy and his team provided a great advise and support to pick my next TV from them.
I had some technical issues. I called the Prestwich branch and the Andy team were quick and efficient to solve my issue. I think this is the seventh TV and many other products I've bought from them, and this kind of service that keeps me returning. Great job guys

7. März 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Prestwich-Logo

Antwort von Richer Sounds - Prestwich

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Quick and easy processing of order and…

Quick and easy processing of order and great delivery service, they also have a very good contractor who instals the equipment and makes sure everything works which is well worth the money

10. März 2026
Richer Sounds - Prestwich-Logo

Antwort von Richer Sounds - Prestwich

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Very helpful and knowledgeable people

Very helpful and knowledgeable people. The products are very well priced and competitive. If a fault occurred with a product , I am confident that it would be resolved quickly .

9. März 2026
Richer Sounds - Prestwich-Logo

Antwort von Richer Sounds - Prestwich

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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