Richer Sounds - Newcastle Bewertungen 

Very professional and after sale advice superb

Bought a wiim mini, reserved over the phone as couldnt get into store until the next day, only 1 left in stock and to my surprise it was reserved for me to collect

Well informed, professional and very easy to deal with. Well done.

From first contact (out of hours) to a first class delivery experience a truly faultless service. After an horrendous recent purchase experience I can only say that Richer Sounds have restored my faith in on-line retail.

Excellent service and very friendly. Item was reduced and only an ex demo left so I got more discount, even better.

Really helpful in contacting me to inform me of a restocked item I'd been looking for.

Euen dealt with everything really quickly. Great value. Packaged well and sent the same day.

Very happy customer.

Uncomplicated. Welcoming and simple.

we were shown the products we needed and the service and attention was great , and the delivery to our house was spot on , thanks very much. great sony tv and sound bar , working perfect.

This is my third TV in a little over 15 years from Richer Sounds.

Knowledge and Service is top notch - as is the warranty.. TV #2 developed a fault in its 3rd year and replaced no problem.

Will always buy from them with this level of customer support.

I found Euan at Richer Sounds to be more than helpful over the phone, resulting in a very smooth transaction. Delivery was prompt, but disappointingly the package was left on my doorstep and not in the safe place that I specified, despite receiving a message confirming that it would be. I had to contact a neighbour to collect it. Luckily they were available.
I am impressed that Richer Sounds care about their customer's experience as they contacted me and were eager to understand the problem. They offered me a voucher towards my next purchase as a gesture which I am pleased to accept.

Excellent customer service - really pleased with the hi-fi/speakers that I bought after discussion.

Everyone very helpfull and good to deal with wouldn’t go anywhere else 👌👌

Welcoming service and knowledgeable staff.

My husband found the TV we wanted. One call to our local Newcastle shop paid and delivered the next day. Best service we have ever received. Well done 👍

Been using richer sounds for years but after a recent fault with a 2 year old tv was passed on to the manufacturer that just rather offer me next to nothing and no replacment parts ,if I had know richer sounds warranty was not there own but manufacturer why shop with them? After I discussed this over the phone I was really important to them....so £50 was offered towards another tv ,but I had lost out in hundreds of pounds with a warranty that would be cheaper for them to "pay you off" rather that replacing defective parts.

Guy in the shop (Harry) listened to what I wanted and picked up an item straight away - fitted perfectly with what I was after. It was a shop model so he arranged for a new one to be delivered (free of charge) it arrived quickly and is great. Smooth transactions from start to finish- am a very satisfied customer!

EFFICIENT, POLITE AND EFFECTIVE.

First class knowledge and friendly helpful service. Super efficient.

Expert knowledge and very helpful in every way.

Nice tv, worth the price.