Richer Sounds - Liverpool Bewertungen 2’785

TrustScore 5 von 5

5.0

1-5 Berry Street, L1 9DF Liverpool, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Pre-arranged to test/listen to audio equipment. Had 1 hour to test various set ups. Eventually decided ! Great advice given by Stuart @ Liverpool branch. Ordered 1.30pm - delivered 08.35am next day. A... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Richer Sounds Liverpool was recommended to me by HMV Liverpool as someone who could help me find what I was looking for. They helped me find it and did so with every courtesy and absolutely no pressur... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I needed a new stylus/needle for an Audio Technica turntable. Popped into the Liverpool store and Diego was helpful in providing advice as to what I needed. Ordered part the following day and delive... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Been looking to replace my five year old LG OLED65C1 Went from looking at reviews of the latest model LG OLED65G66, to purchasing fairly quickly. Contact with Liverpool store was a smoot... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 1-5 Berry Street, L1 9DF, Liverpool, Vereinigtes Königreich

  • 0333 900 0030

5.0

Hervorragend

TrustScore 5 von 5

2785 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

Excellent service

I ordered some speaker brackets and they were delivered next day. Excellent service as always. I always go to Richer Sounds for my hi-fi requirements

14. Mai 2026
Richer Sounds - Liverpool-Logo

Antwort von Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

I’ve been buying from Richer Sounds-…

I’ve been buying from Richer Sounds- Liverpool for many years now and I’ve always been impressed by the way they are always welcoming and helpful

13. Januar 2026
Richer Sounds - Liverpool-Logo

Antwort von Richer Sounds - Liverpool

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Been looking to replace my five year…

Been looking to replace my five year old LG OLED65C1
Went from looking at reviews of the latest model LG OLED65G66, to purchasing fairly quickly.
Contact with Liverpool store was a smooth process, model I wanted was cheaper elsewhere, they matched the price and still honoured the free soundbar as well.

Delivery was next day and free of charge.
If you had a LG before you know what to expect, however this TV is stunning to look at.

Lesser reflective screen was a good upgrade as a living room set is near a window and is a big improvement.
Colours pop, easy to set up which is a good job as LG don’t provide a manual.
Stand is solid, the free soundbar is actually a very good quality also.

Made up with this and the G model really is worth paying the extra for just don’t tell the Mrs.
Cannot hesitate to recommend Richer Sounds, great guarantee, helpful and knowledgeable staff, and when you ring it’s not a foreign call centre.

Keep up the good work, real point of difference, upgrading my hi fi soon can’t wait.

11. Mai 2026
Richer Sounds - Liverpool-Logo

Antwort von Richer Sounds - Liverpool

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff.
Didn’t feel rushed, took time to explain everything to us.
Would definitely recommend.

11. Mai 2026
Richer Sounds - Liverpool-Logo

Antwort von Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Top class advice and service

Purchased a turntable for my daughter. Received top class advice and service, as always.

16. November 2025
Richer Sounds - Liverpool-Logo

Antwort von Richer Sounds - Liverpool

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

I Wholeheartedly Recommend Richer Sounds Liverpool

Richer Sounds Liverpool was recommended to me by HMV Liverpool as someone who could help me find what I was looking for. They helped me find it and did so with every courtesy and absolutely no pressure to buy. I did buy and am very pleased with my purchase. I would recommend Richer Sounds; they are extremely knowledgable and their prices are competitive.

5. Mai 2026
Richer Sounds - Liverpool-Logo

Antwort von Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

I needed a new stylus/needle for an…

I needed a new stylus/needle for an Audio Technica turntable. Popped into the Liverpool store and Diego was helpful in providing advice as to what I needed. Ordered part the following day and delivered quickly. Product works and fitted perfectly. Third product ordered from Richer Sounds and never had any issues with products.

8. Mai 2026
Richer Sounds - Liverpool-Logo

Antwort von Richer Sounds - Liverpool

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Friendly and extremely knowledgeable…

Friendly and extremely knowledgeable staff who helped me select the correct product. Great value for money too.

5. Mai 2026
Richer Sounds - Liverpool-Logo

Antwort von Richer Sounds - Liverpool

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service when seeking to buy a Project -E record deck to listen to vinyl over bluetooth. Didn't have it in stock but ordered it there and then. The deck was delivered within 24 hours - first class service.

And so pleased with the product.

10. Mai 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Liverpool-Logo

Antwort von Richer Sounds - Liverpool

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Excellent Customer Service

Richer Sounds has become my preferred choice when purchasing any audio visual equipment. Outstanding customer service and competitive pricing with knowledgeable staff. It’s easy to understand why this company is thriving in a competitive retail sector once you’ve experienced your first purchase with Richer Sounds.

4. Mai 2026
Richer Sounds - Liverpool-Logo

Antwort von Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Dali speakers and stands purchase - exceptional experience

Was in the market for new speakers and didn't hesitate to go back to Richer Sounds, where I'd shopped before. Was confident they would not only provide a great range of products at the best / most competitive price around, but also for the level of experience and advice you only get from speaking to people directly, ie. face to face. I booked a listening demonstration (Liverpool shop) and was assisted by Justin. Tried the speakers I was considering and on arrival they were set up ready with the same Amp unit I have at home, which really assisted the demo. After an unhurried listening and discussion / advice from Justin plus a colleague, opted for 'Dali Sonik 1' speakers. The price was great, home delivery ideal and the whole experience was simple and pleasant. Me being "fussy", the colour I picked in store didn't work in my home but Richer Sounds, (this time Diego), were fantastic and were happy to exchange the speakers for the same but in a different colour. And these are now perfect and delivered very quickly too.
Once again I'm very impressed at the service I received from Richer Sounds. Products available, price, delivery flexibility, but above all staff in the Liverpool shop were fantastic. Friendly, helpful, knowledgeable and clearly focused on giving a great service. Wouldn't even consider going anywhere else or searching 'online only' for Hi-Fi products.
Can't recommend Richer Sounds any higher!

1. Mai 2026
Richer Sounds - Liverpool-Logo

Antwort von Richer Sounds - Liverpool

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 4 von 5 Sternen

The guys took time to provide a demo

The guys took time to demo the different cartridges, which helped me make an informed decision, they also agreed a deal with a cartridge id bought as part of the original turntable sale three weeks earlier.

2. Mai 2026
Bewertet mit 5 von 5 Sternen

Cambridge Audio…

Pre-arranged to test/listen to audio equipment. Had 1 hour to test various set ups. Eventually decided ! Great advice given by Stuart @ Liverpool branch. Ordered 1.30pm - delivered 08.35am next day. All perfect - very happy. Incredible improvement on old Sony stack system from 1987 !

29. April 2026
Richer Sounds - Liverpool-Logo

Antwort von Richer Sounds - Liverpool

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Great engagement from the shop staff

Great engagement from the shop staff.
Demonstration of the eventually purchased equipment was thorough, with a good Q&A to ensure that the equipment was found to be suitable.
I also received follow up emails when they said they were going to send them.
Very satisfied.

29. April 2026
Richer Sounds - Liverpool-Logo

Antwort von Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Bought a wiim mini streamer at the…

Bought a wiim mini streamer at the Liverpool store, I'm very pleased with the great customer service. I even had a go on the racing simulator they've set up in store. Very happy with my purchase product works great. I'll be visiting again.

5. Mai 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Liverpool-Logo

Antwort von Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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